Flowers Scheduled For Late Delivery, Never Delivered
RIVERSIDE, CALIFORNIA -- Fresh flowers were ordered to be delivered Dec 19, for a birthday, I received an email that said they were sent. No email to tell me they were delayed, I had to check 1800FLOWERS website to find out they were going to be delivered Monday instead of Friday, 3 days late, not on the special day and no way the tulips would still be fresh.
They were never delivered. Repeated complaint emails resulted in stock replies, only saying they were scheduled (late) and nothing else. More emails resulted in an offer to discount my next order (never going to happen) and more emails resulted in stock reply that corporate would be notified I was unhappy.
Received discount coupon in the mail. They do not use local florists but ship from great distances that result in late or no delivery. Do not order from them.