I was involved in an accident AUG, 2 2008. The driver covered by 21 Century blew through a stop sign causing me to hit her. It totaled both cars and messed up my right wrist. I have been sending them ... read full review7 Replies - Latest reply on 02/11/2010
COLORADO -- I have been a loyal customer of 21st Century (formally known as AIG) for the last year. I didn't have any problems with this insurance company until a month ago. When I renewed my policy I decided it ... read full review5 Replies - Latest reply on 06/21/2012
21st Century apparently stopped writing homeowners policies in California and cancelled all of their existing policies. Did this happen to anyone else? Let me know. 2 Replies - Latest reply on 02/17/2010Add reply
Dropping after 2 1/2 months
My Geico premium went up and I decided to shop around to compare rates. 21st Century gave me the best (I now remind myself that if something looks too good to be true - it usually is). Since it too ... read full review4 Replies - Latest reply on 08/18/2010
Was told that my refund would be mailed from So California to No. California on Aug 15, 2009. Have not received it as of today Aug 20, 2009. I was directed to Delaware to find out what is going on. I do not recommend this company. 3 Replies - Latest reply on 08/01/2010Add reply
I got a cheaper quote online and get a call from them almost instantly. But it went downhill right after, customer service transferred me a local agent and we talked a while. I don't remember my current policy coverage and want to go back and look into more detail so I can call me back the day after. The agent just went bat-sh*t crazy and demand me for my credit/debit card number so I can pay right away. I explained and explained about I wanting to check couple things and do some research. But this guy named traverse kept pushing and pushing bragging about how incredible and reputable the 21st century ins is.
3 Replies - Latest reply on 02/12/2011Add reply
I have to hang up on him. Now I find out how bad the experience, services and how unprofessional they're for business, I'll never go with them. Thank you all for the reviews!
I am lodging this complaint against 21st century insurance for what I consider unfair (and possibly illegal) billing. I originally obtained insurance for my motorcycle through AIG. Last year, AIG received ... read full review
WILMINGTON, DELAWARE -- Let me start by saying I am a fairly new customer(signing on 2 months ago)related to the fact that all I received a quote that beat my current auto coverage. (claim free drivers) Who wants to pay more ... read full review3 Replies - Latest reply on 08/02/2010
After buying a new car I thought it would be smart to shop around so I went online and got a few quotes. 21st Century turned out to be priced okay at the time. That was the good part. Now the bads in ... read full review
CAPE CORAL, FLORIDA -- Apparently unless you auto pay your bill now with 21st Century you have to pay a $3.25 processing fee. What I mean by this for example is. Yesterday I went online to pay my 6 month premium, which in turn ... read full review2 Replies - Latest reply on 06/03/2012
GLENDALE, ARIZONA -- After a hail storm in the Phoenix, Arizona area my 2009 Honda Fit received numerous dents requiring the submission of an insurance claim to 21st Century Insurance. I confirmed via the policy information available to me using the WEB site of 21 Century Ins. that I had rental auto coverage of $30 a day, maximum of $900. This was consistent with what I had requested from my original agent, who by the way is no longer with the company selling me the insurance. Upon renting a vehicle for a week, I was informed by the Enterprise Auto Rental person that my insurance company indicated I had no rental coverage. I called the claims agent and was informed I only had rental car coverage in the event my vehicle was stolen. After adamently informing him this was not correct and that I had requested rental car coverage but not just for a theft situation, he told me he would investigate. By the days end I had no reply from 21st Century Ins. and had to return the vehicle and pay #310.00 rental fees including tax.1 Replies - Latest reply on 01/15/2011Add reply
I was unfortunate enough to be covered by AGI, which became 21st Century. A couple of weeks ago I received a notice of non-renewal due to the fact that the company was no longer writing this business ... read full review1 Replies - Latest reply on 07/17/2010
21st Century Insurance Auto SCAM
PASADENA, CALIFORNIA -- I signed up online for my auto policy and was quoted a price that would save me money. The next day I checked my policy and they had dropped my comprehensive and collision but were charging me the same ... read full review12 Replies - Latest reply on 06/27/2013
What a Joke!!
I had insurance with this company 2 years ago and they raised my rates by $300.00 in one 6-month period. I called to find out why and they said just because their rates went up. Then I found out they ... read full review3 Replies - Latest reply on 10/21/2010
NEW YORK -- DO NOT TRUST THIS COMPANY!!!
2 Replies - Latest reply on 06/25/2013Add reply
This was hands down the worst insurance that I have ever held. They can add fees for the hell of it and do frequently, they can add drivers to your account and bill you for them even when you expressly tell them over and over again that they do NOT drive your car. Their customer service is really bad, they are slow to act to a claim, they don't get paper work to you quickly, they only contact you by mail even if they have phone numbers and email addresses on file with notes attached to contact by them instead.
Bottom line is they are over priced insurance who care more about lining their pockets then they do providing good insurance for their customers