RIVERSIDE, RHODE ISLAND -- I got a quote on a policy for me and my spouse. Two months later they raised the premium for addition 100.00 more, when I question them, they give me an excuse that they added my daughter to the policy without my consent. I canceled the policy with another charge of 34.00. I refused to pay any additional charges. A month later they put it through a collection agency. They are just deceitful!!
I called 21st Century Auto Insurance to get a quote. The person I talked to was friendly and professional. He asked for my email address. Since I was talking to an agent of what I thought was a reputable company, I did not hesitate to give him my email address. Prior to that time, I would get maybe one junk email every two months. Starting just a few days after that conversation, I have been getting approximately 10 junk emails everyday. I have no way to prove they are the source of distributing my address, but I haven't given my address to any other new contacts in many months. I suspect they are selling email addresses. BTW, their quote was over $200 more per year than I am currently paying.
A 21st Century insured rear-ended me on the freeway nearly 2 years ago, totaling my car, still getting therapy and in need of another epidural. I have been trying to settle the claim for months. They refuse to recognize my needed medical expenses and want to settle for less. Don't want an attorney as they want 33% of a settlement and need the money for therapy and possible surgery. I would never recommend this company to anyone. They think they have the last word!
I recently bought one more additional vehicle and wanted to see if any other companies were cheaper then what I already have. After receiving the quote from 21st Century I was amazed at how high it is. The quote they gave me for my situation was $2400 for six month. I presently have insurance through Farmers for $700 for six months.
Lesson learned never trust a company that says its cheaper! When I first switched to Farmers from Allstate I saved over $500 a year.
Recently I was traveling out of state to attend my father's funeral. Unfortunately, I hit a dear at 70 miles an hour. The damage to my Saab was extensive but I continued to drive to my destination, I contacted 21st Century and they assured me that I my car would be repaired. An agent called me, arranged a repair company, arranged a rental car and assured me that the repairs would be guaranteed. I was so impressed because I had purchased the policy not long before and it was over $200 cheaper than Geiko. I only pay $700 a year for two cars! I never expected such incredible service for such a reasonable price. It is not often nowadays to get great service and a great deal - you usually have to settle for one or the other. It is well worth your while to check this company out!
I was involved in an accident AUG, 2 2008. The driver covered by 21 Century blew through a stop sign causing me to hit her. It totaled both cars and messed up my right wrist. I have been sending them paper after paper, report after report for the last year and a half and still no settlement. Every time I manage to reach my claims adjuster it seems they need more.. Enough is enough, I just want to get this done with and have NO MORE DEALINGS WITH THIS COMPANY!!!