7-Eleven, Inc.

Star Star Star Empty star Empty star
3.0 out of 5, based on 1 ratings and
8 reviews & complaints.

Most Popular | Newest | More Options >
More filter options:
Don't Expect to Be Treated Fairly if You're Fat
By -

EVERETT, WASHINGTON -- I was recently at my local 7-Eleven on 4th Ave in S. Everett, Wa when the girl driving in front of me parked in between the pumps. I rolled down my window and asked if she would please move up. She said something to the effect of if I would move my two chins a little more then maybe I would have room. We got into a verbal sparring match in the parking lot. While entering into the 7-Eleven she said I spit on her and demanded the employees of the 7-Eleven call the police. It was completely stupid and childish but I knew I had to wait for the police to come and I was not worried ~ I had done nothing wrong.

I asked ** (clerk #1) if he would ring me up that I would be happy to leave my license with him and that I was not leaving but would like to pay for my drink now and put $20.00 in gas on #1 - he ignored me. When the girl who had accused me of spitting on her went to the counter and purchased her drink and also had gas put on her pump with no problem. I asked him why he would ring her up and not me and he ignored me. The girl came back inside and was telling both employees that I spit on her, and why do fat girls always think they can fight and she made another comment of me being fat and stupid to another clerk, **, I said to the girl, "Shut up **."

** yelled at me and told me to watch my mouth, I looked at ** and said "What about her?" I was ignored again. When the cops did show up the employees admitted they had not seen me spit on the girl. After the cops left I then went back into the store and asked for the store manager. When I was told he was not there I asked for the clerk's name and the number to the store manager. He would not give me that information. I asked why not? He said it did not matter and I did not need it. I said I was not leaving without the information. ** then gave me a receipt and said I could call that number.

When I called that number ** answered the phone and I asked for the manager. She said he was on vacation, I asked for the district manager and she said she knew who I was, said that I had spit on that poor girl and said I would have to go through the proper channels and hung up on me. I called a while later and ** answered the phone, when I asked for the store manager he said he was the store manager. When I said "no you are not," he said that if I came to the store again they would call the cops saying I was harassing them.

I honestly feel that the girl who made the false complaint was given preferal treatment because she said she was pregnant and was young and pretty where I am fat. So where do you go from here? I have been going to that store for three years and because of a pretty face I go from knowing almost every clerk (evening shift) to being treated like trash because I don't have a tight body.

     
Replies
Complaints About 7 Eleven and Other Retailers Who Don't Allow Bathroom Access
StarStarStarEmpty StarEmpty StarBy -
Rating: 3/51

DENVER, COLORADO -- People who are complaining about this issue need to know that these employees have to put up with uncivil and mad people who are worse than animals. We have customers who clog the toilets, pee and poop on floor like animals and expect others to clean, smear the walls... use it as housing during bad weather, vandalize and graffiti... the list is too long... So, before you complain next time, keep this reality in mind.

     
Replies
Restroom
By -

The employees at night shift at the 7-Eleven store they never let customers use the restroom including myself and they get an attitude attending customers. The 7 Eleven it's located at Harry Hines and Walnut Hill St in Dallas Texas.

     
Replies
Cashing Money Orders
By -

Why is it 7-Eleven can sell you money orders but refuse to cash them out if you decided you didn't need it.

     
Replies
7-11 Sucks
By -

Well since today was the 11.7/11's Birthday.. so nationwide they were giving out FREE Slurpees because it was their birthday. So me and my friends decided to go get free slurpees. Instead they made up a million excuses why they didn't give us slurpees. And they lied and tried calling the cops on us and they cursed at us. So we cursed back at them. And we left the store. They are very Disrespectful. 7-11 is Just HORRIBLE. I'd rather stick to McDonalds and Burger King.

     
Replies
A 7-Eleven so Rude and Disrespectful to Kind Patron
By -

PACOIMA, CALIFORNIA -- The 7-Eleven at 10711 Glenoaks Boulevard, Pacoima, California, 91331, would not accept my scratched quarter by proxy via an employee who acted so rude and unprofessional it is amazing he is employed by 7-Eleven. How do you treat patrons of a business with unprovoked hatred and disrespect? All other vendors and food machines and newspaper machines accept that same quarter.

I walked out the door when I was told my quarter would not be accepted and I left more money than the price of the candy bar and the candy bar all on the counter and nobody in the store including the rude disrespectful and unprofessional man said anything. I will never go to that particular store again therefore I will not be subjected to some sick employee's unprofessional rude hostile service.

     
Replies
I Purchased 13 Gallons of Sludge
By -

INDIANAPOLIS, INDIANA -- On 08 October 2005, while travelling to New York, I stopped in the 7-Eleven Convenience Store located at I-70 and Post Drive in Indianapolis, Indiana. I purchased 12.77 gallons of sludge that has ultimately done over $14,000 in damages to my 2004 Isuzu Rodeo with the 3.5 liter Direct Injection engine. I have submitted numerous receipts substantiating my claim against them, yet they have done nothing. 12 miles and 45 minutes later I was at an Advance Auto Parts store putting HEET water remover, Lucas Fuel Additive, and octane booster trying to clear my fuel system out.

Same month I am replacing my entire fuel system, next month I am replacing catalytic converters, next month I am replacing 5 of the 6 fuel injectors, now I need a whole new engine. They sent me a response to my request in the amount of $34.21 to cover the cost of the tank of sludge I purchased. I hardly find that amusing at all. If anyone else has had a similar incident from the same company, please feel free to contact me. I fully intend to bring this to light in the public eye, and possibly file a class action lawsuit against them. Thanks in advance for any assistance or support.

     
Replies
Customer Service
By -

On Nov 11 I walked into a 7-eleven store in Macau, China, asking to have a coin changed in to smaller coins. I got the answer "only if you buy something." I would like to know if this is the official 7-eleven policy or if it is just the lack of courtesy and helpfulness of the personnel at this particular franchise (Rua de Campo, Macau, opposite McDonald's).

     
Replies
Top of Page | Next Page >