WAKE FOREST, NORTH CAROLINA -- I just wanted to let anyone in the Wake Forest/Raleigh NC area know that if you are having problems with your well, you should call A Complete Pump and Water Pure. I had been having low pressure in my house for a while and tried for weeks to get it fixed. I had four other companies schedule times and then not show and one guy showed up and couldn't fix the problem himself, he said he'd be back with help and then never returned. I knew the problem was a bad check valve at the pump and was not comfortable pulling it myself because it was a 380 ft well.
A couple of companies tried to tell me over the phone that the whole system would probably need to be replaced, without ever even seeing it. My well is only 4 years old and the flex pipe has 25 year warranty on it, but one guy tried to tell me it all needed to be replaced for about $2500! Most told me it would take at least 6 to 8 hours to pull the well and fix.
When I contacted A Complete Well and Pump, the owner Pam went over every possibility with me and told me my options over the phone. I scheduled them to come out the next day. It was the best decision I ever made, I only wish I had called them first. They showed up on time and quickly had the problem diagnosed and fixed. They not only replaced my check valve, they also optimized my pressure tank and switch and explained everything they were doing to me. They had the whole job done in under 2 hours and didn't try to talk me into replacing stuff that wasn't needed, unlike many of the other companies I had tried to deal with.
They were extremely friendly and professional and I would highly recommend them for any well problems. They also specialize in water filtration systems and while I didn't use those services specifically, I plan on having them come back once the chlorination is out of my well to test my water and help me with my sediment and iron issues. Thanks A Complete Well and Pump, you guys have earned yourself a new customer for life!