Not Able to Find a Tow Truck When Needed
MIAMI, FLORIDA -- Going from Naples to pick up a airplane in Miami on the evening of August 24 my car got a flat tire, call AAA and they told me to wait 30 to 45 minutes, two hours later they call me back to tell me that they was very sorry but there were no tow truck available in all South East Florida to take care of my car, I decided to go to my parking place riding on the
flat tire (close to midnight) because my flight was on 6:00 am, I`d begin a complain with AAA reclaiming the expenses needed to replace the tire and the rim I'd destroy it trying to get to my parking place in Miami, after three months of giving me the round around and no answering phones, finally I'd received a letter saying that they are not responsible for the damage caused to my truck and I am not receiving any compensation because they utilize third party trucks and are not responsible when things go wrong.
My question is, AAA is a company who supposedly is nationwide available to tow your vehicle when needed, if they are not responsible for not having tow trucks available, why do I have to pay $124 a year for having a service they can`t provide? the cost of replacing rim and tire of my pickup truck was $224.00.