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AAMCO Transmissions, Inc. Consumer Reviews

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Predatory Repair Service Scam, Scripted and Rehearsed Played on Every Customer That Walks Through Thei Doorr
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PHOENIX, ARIZONA -- I drove Holly's 2011 Chrysler 200 to AAMCO Transmission shop on 322 W. VanBuren St in Phoenix Az to have them reset or "Flash" its electronic transmission control module. I had replaced the ATF cooler and had some difficulty but did not want or need a new transmission. Instead I was told of the AAMCO's standard troubleshooting inspection to be done on the "lift" before anything else. So I agreed and in less than 10 minutes the Official AAMCO Diagnosis indicated, "Holly's Transmission is "wasted" and needs to be replaced".

So there was no point in resetting any electronic control module or anything else. I was quoted an estimated price of $3600.00 not including motor & transmission mounts. I was informed that AAMCO has close ties to at least two financing companies that will be happy to loan me the much needed capital. at 36% and 39% APR or 90 days same as cash.

RED FLAG> Oh how I wish that I had them put her car back on the ground and drove it away while I still could. Somehow these expert technicians persuaded me to go along with their program against my gut feelings. I was at my wit's end, after working on the car for more than 48 hours and obviously needed a break.

I signed the papers and accepted their kind offer of a ride home and was to check back the following week. Once we were away from the turmoil of the shop in a moment of clarity. Holly looked at the terms and conditions of my $3600.00 loan and was shocked to find the provision to authorize the loan company to withdraw funds from my debit/checking account until paid in full leaving me penniless. (That's what 90 day same as cash meant.) Now the feeling of dread came over us and I phoned American First Finance Co.(AAMCO's finance partner) and was able to cancel the predatory loan as it was not yet funded.

Holly got us a cab and we made it back to that AAMCO shop within less than ONE HOUR. To my dismay they had already removed the transmission from Holly's car! And were very proud of themselves, and openly mocking my anguish and astonishment. Scott ** who has owned and operated this AAMCO for 35 years said, "Oh well, it's too late now" and laughed in my face.

Now that Holly's car was dismantled, I was told it will cost $2400.00 just to put the car back together without fixing anything and with no assurance that it would still be drive-able. The owner, Scott ** assured me that Holly's car was not going anywhere until he was paid in full. Her car is being held hostage! This from where I had hoped to find help with a difficult automotive repair issue only to be clobbered with a set-back that has left us financially devastated! Holly had to file chapter 7 bankruptcy. I have had to buy another car. I am writing this to warn others to be aware in hope that no one else will be taken advantage of like this!

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They Are BIG FAT SCAMMERS! Beware!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FAIRVIEW HEIGHTS, ILLINOIS -- Fairview Heights, ILLINOIS. April 1, 2016 - I was 100 miles from St. Louis, MO when my transmission failed. Eventually, my car was towed to AAMCO Transmissions in Fairview Heights, IL on April 2. I get there on Monday, Apr 4, and asked about my options. After the diagnostic they told me that the transmission needs to be replaced. "How is that?" I asked. "You are a transmission company, can you just repair it?" And you know what? No! They cannot repair! They can only rebuilt it! And rebuilding will cost $3500. And they told me, that it would be better just to put in a used transmission. "Ok. Do you have one?" asked I.

They told me that they will find a used transmission for me. After few hours of waiting they told me that they've got a used transmission for $1100. I asked about the warranty on this transmission and this Kevin the manager told me that it is 90 days parts and labor warranty. I thought it was a very great deal and I agreed. He made a photocopy of my credit card information.

As I stuck in Fairview Heights with my wife and child, I had not much options to choose from. I left my car there at AAMCO and asked my friend to pick us up. And that day, 04-04-16, we left for our home in Omaha, NE. On 04-06-16 my card was charged for $1100 for a transmission. The next day Kevin called me to tell the car is ready but they cannot charge my card because of some issues. I told him that I will be there on Friday, Apr 8, and pay in person. I took a bus to get to St. Louis and then an Uber to get to Fairview Heights.

Everything seemed to be good, I paid $900 for labor in cash, except I noticed that in AAMCO receipt there is not a single word about the transmission itself. I asked this Kevin about it and after that he gave me an invoice for this transmission assembly from Something Auto Parts to Kevin's and AAMCO name. After that I managed to drive back safely to Omaha. In two weeks this transmission failed. I brought the car to local AAMCO in Omaha with all the papers from Fairview Heights AAMCO and left.

The next day they called me and told that Fairview Heights AAMCO refused to pay for this warranty repair because I HAD BOUGHT THE TRANSMISSION MYSELF and THERE IS NO WARRANTY FOR THE LABOR!!! I tried to explain that I didn't bought anything by myself, I ordered a comprehensive transmission service. But all was useless! The local AAMCO manager said he doesn't care about anything! It is my problem to solve with Fairview Heights AAMCO shop! I tried to call Fairview Heights AAMCO several times. And the only thing I hear that I bought it myself and it's my problem now!

This AAMCO shop just scams people by installing crappy parts, taking money for labor, and then reinstalling them again and again! Taking money for labor again and again! That's quite a business! And you know what they include to their "parts and labor warranty?" WARRANTY FOR TRANS. OIL AND OIL FILTER!!!

And when I decided to get my car back from local AAMCO shop, manager told me that I got what I deserve because didn't want to rebuild my transmission and just wanted to save some money! THEY ARE JUST BIG FAT scammers!!! Filing a claim to the court.

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Waste of Money
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SPRINGFIELD, VIRGINIA -- WHAT A WASTE OF MONEY... I brought my car in because the check engine light was on and the code was for torque converter. I have no problems with my transmission, but it is due for inspection so wanted to get everything fixed before I brought it in. I checked out all the reviews and the reviews for Woodbridge Aamco were not the greatest and I should have listened.

I started by calling the Woodbridge Aamco the gentleman that answered the phone was very rude. He told me if I brought my car in on Friday they would not get a chance to look at until Monday, since they were closed for the weekends. I was OK with that, but then when I said "Well I can just bring it in on Sunday," he said "We will not get a chance to look at it until Wednesday maybe Thursday if you do that." There was no logic in that, why would I want my car to sit there over the weekend.

At the end of the conversation I said I was still calling around. He told me "Good luck with that. We are the only ones in Woodbridge that do transmission work." I was very unhappy with his attitude throughout the conversation. If you read the post for Woodbridge you will see that others felt the same way about Woodbridge customer service.

So after that experience I looked into Springfield thinking that maybe they had better service. The gentleman on the phone was a lot nicer so I decided to give it a try. I told him it was right before Christmas so I wasn't sure if I was going to get it done now or later, I just wanted to know how much it would cost. They get my car and tell me "Yes something definitely wrong with the transmission." I ask how much to fix, they say they can't tell until they pull the transmission out and figure out exactly what is wrong with it. I ask, "How much will that cost?" He says $850. I am hesitant but he says that money will goes toward the repair.

I let them move forward with pulling the transmission out. When we speak again he tells me that I need to pretty much replace everything in my transmission and it will cost $4980. Now I have called around and found the price of new transmission and they were cheaper. So I get upset and tell him that I can get a new transmission for cheaper than that. He says "Well that is the price from all parts from the dealer. Let me call around and give you a call back." He calls me back and gives me a price of $3745 and that comes with 1800 or 18 month warranty. He was like much better.

Then I am started to feel scammed. So I ask, "How much to just replace the torque converter?" He pauses and tells me to hold on. He comes back with a price of $450. He says several times that does not come with a warranty. So when I tell him that I want to move forward with just the torque converter, he gets upset and tells me that there is no guarantee that my vehicle will work after and there is no warranty. I should've just went and got my car then, but I was already $850 in the hole.

So I asked "What do mean it won't work, just because I don't get the full transmission redone my car won't work after? That is crazy. You telling me that you don't care if my car works or not." He tried to talk his way out of it, told me I was putting my feelings into this and guaranteed that my car will work the same way it did when I brought it in maybe even better, but the check engine light may still be on. By then I was really upset, but let them proceed.

I get my car back and it does run almost the same as it did, shifts a little harder now. The check engine light is still on. I begin to wonder if they did any work or were just trying to get my money. Be aware of this place. I thought I wouldn't fall victim like others did in Woodbridge reviews but I did.

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Breakdown After AAMCO "Fixed It"
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

AURORA, COLORADO -- AAMCO transmissions on 14871 E Colfax Ave was not fair to me as a customer. On 11/26/2015 I took my car to these so called "total care experts" and had the shifter cable in my car replaced, the work to four days to complete. Four months later, one month after the fantastic 90 day warranty my car suffered another breakdown. The shifter cable was not working again and AAMCO's "failure of the assemblies due to defective material and or workmanship" was then to blame.

I called to get my rightfully reimbursement and I could not due to the 90 day warranty. Because of this experience I would not call AAMCO a "total care (expert)", in fact I would not recommend anyone to go to AAMCO and expect to encounter "total care experts". In fact I will never be going back to AAMCO for any total care needs because of this 90 day warranty.

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Tried to Rip Me Off for Repair I Didn't Need
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TOMS RIVER, NEW JERSEY -- I had an oil leak and since I had a warranty for a previous repair I brought the car to Aamco in Toms River. I was told it would take an hour to look at the car and when I came back I was told I needed major repairs on the engine. When I refused I was told I would be charged 150 dollars for their estimates. To make a long story short I brought my car to Pep Boys and all I needed was a 2 dollar plug and the leak was fixed. The problem was fixed and the car runs fine without the dishonest estimates from Aamco. I advise no one to bring their car to Aamco, never!

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Reimbursement for Loss of 2 Days Pay Due to Their Negligence and They Refuse to Pay.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WASHINTON TOWNSHIP, NEW JERSEY -- On 10/27/2015 I took my car to AAMCO on Turnersville, NJ for transmission problem leaving my car in their care. On 10/29/2015 AAMCO received a summons against my car for illegally parking my car in a handicap parking space. On 11/7/2015 I received a summons to appear in court on 11/17/2015, having to take a day off work losing my pay for that day. Then I had to go back to court a 2nd time losing another day's pay, that made a lost of two days pay due to their negligence.

The case was dismissed because I do have a handicap plaque but it was not in my car at the time the complaint was made. I saved AAMCO but, they walked away free and cleared. When I told Mr. Roth owner of AAMCO to reimburse me for my 2 days of lost pay he said "Take it up with the customer who issued the complaint against me and your car. I'm not giving you anything, but thank you for saving my butt. Have a nice day." I was dumbfounded. Now I need to take legal action to get my lost wages.

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Worst Experience With Car Care
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WEBSTER, TEXAS -- We took my car to this location to have the transmission rebuilt. It took them over a week to "fix it". We had to take it back because it was leaking transmission fluid. They said that was normal, topped it off and sent us on our way. The next day the leak was so bad I could not drive my car and there was a puddle underneath it. Took it to the shop, they said a seal was not properly installed, they "fixed it". Next day still leaking, took it in, they've "fixed it" again, only now my radio doesn't work, the screen won't come on nor the music.

They gave me hogwash about how nothing they would've done with the transmission would affect the radio, told me to take it to the dealership. I was so mad I left, brought it home and come to find out it was a blown fuse, which I completely suspect they did. My husband fixed the fuse!! And guess what? My car is still leaking fluid!!

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Bad or Dishonest Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DOVER, DELAWARE -- Originally I was told by Goodyear that my transmission line was leaking and it was a 189.00 dollar repair. I took it to Aamco in Dover Delaware only because we were referred by someone my husband trusted and he knew the manager "big Brandon" at Aamco. So I took my car in and instead of a leaking transmission line they told me I needed my water pump replace for 500.00. So I am like ok. I pay it and take my car home. It is not still leaking some fluid!!! I try to call them, they do not return my calls. Only after I get aggressive and threaten a lawsuit do they call my husband and not me who pay for and is the owner of the car!

Ladies do not go here, big Brandon don't like or want to talk to females. I am bringing my car to Heirtrech to get a second opinion on additional car repairs because they are honest and tell me only what needs to be replaced and not additional stuff to line their pockets. If my car has to have a transmission line replaced like Goodyear originally said and I was charged 500.00 I will be going to small claims court with this business.

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Transmission Still Not Properly Fixed
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PASADENA, TEXAS -- Brought my truck in at AAMCO on Red Bluff Rd in Pasadena, TX for what I thought was my transmission slipping intermittently and noise in transfer case. I was told they would take the tranny apart and advise. They said once they figured out what was wrong if anything they would give me a price. If I did not want to have the job done they would charge $600 to put the tranny back together. They quoted $6k for rebuilding the tranny. I chose to opt out of the repairs due to the age of the truck and repairs cost.

When advised to put the tranny back together for the $600, they basically refused stating it would probably not run (There were no damaged parts in the transmission). Had them do the work, unfortunately they misdiagnosed the whole thing as the same issues kept reoccurring. Took the truck back three times. First time they wanted to charge for parts which I refused to pay for. Second time I don't think they even looked at the truck, and the third time they kept my truck for two weeks blaming their supplier for sending the wrong parts over and over.

Got my truck back after threatening to go the legal route and I am still experiencing the same exact slipping feeling. Cost me over $600 in rental car (they had my truck for a total of 30 days). Never will I support AAMCO again, their technicians lack expertise and training, the advisors give you the runaround. Also... never given the "damaged" parts.

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Bad Transmission Installed
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

PITTSBURGH, PENNSYLVANIA -- I took my 2002 Jeep Liberty in for service based on recommended advice from the mechanic. I took it to AAmco to have trans checked. They determined that the trans needed replace. I paid the bill and left. Two days later, I was driving to Florida when 5 hours into trip the check engine light appeared. Thinking it was the exhaust I continued driving to Florida. Upon arrival in Florida, I went to a AAA approved shop where they scanned it and determined it was the trans. Went to AAmco in Florida and they scanned it. Yes, it was the trans. I said I have a warranty and made three different appointments.

Before the third appointment, the engine misfired and caused the piston to go thru the engine. AAmco in Florida confirmed that the trans was bad before the engine blew. Pittsburgh AAmco was informed and I was told they would replace trans. but I have no engine to put it in because AAmco did not scan it, otherwise the scanner would have read 300 which is engine and 700 is transmission. AAmco Florida scanned it again and told me after the fact that the engine was misfiring. Nobody scanned this car until the engine went. Now I'm having a hard time just to get the owner to hear my case. It is still ongoing.

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AAMCO Transmissions, Inc. Rating:
Star Star Empty star Empty star Empty star
1.8 out of 5, based on 37 ratings and
84 reviews & complaints.
Contact Information:
AAMCO Transmissions, Inc.
One Presidential Boulevard
Bala Cynwyd, PA 19004-1034
1-800-292-8500 (ph)
610-668-1308 (fax)
awright@AAMCO.com
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