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Donation Request
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WASHINTON, ARIZONA -- I have been a member of AARP Foundation for 3 years now. After renewing for my 3rd year I am now receiving Donation Requests! I was outraged to receive a Donation Request since what we receive as members is monetarily limited, and then my following thought was why are the employees not donating their salaries? In fact when I got a quote for Auto Insurance from the Hartford I was quoted $650 a year for my Toyota, but after The Hartford learned I was a member of AARP my car insurance was increased to $1245 a year. I guess The Hartford knows a sucker when they see one.

In fact every AARP recommended service I tried (Cell phones, Hearing Aids, and Life Insurance) to use with my AARP membership, the cost more than doubled compared to what a non-member of AARP pays! Is there some reason the media is not SCREAMING about us seniors getting the shaft from AARP? Still upset over the Donation Request letter I received I started researching the yearly salary of AARP employees and was surprised to learn that the President is earning $750,000 and the VP $225,000 and the average employee is making over $80,000, and these wages do not include bonuses, stock option's, 401K's, etc.

Is there some reason these overpaid employees are not donating a portion of their salary to AARP? The letter requesting my Donation ends with "Together, I'm confident we'll meet our goals and hopefully even exceed them. Thank you so much for your support." AND it's signed by Lisa Marsh Ryerson, President, AARP Foundation.

Well, the only thing I'm confident in is if AARP needs more money to give us nothing but double the cost of every service they recommend they're in trouble, and President Ryerson better start donating her salary because from I read all over the Internet AARP members are tired of paying for NOTHING and being ripped off on every service AARP recommends.

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I Donated to Annual Fund and They Ask for More Money About 3 Times Each Month
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

I have been donating money to the AARP foundation annually and have requested several times to be reminded ONCE (1 time) each year and no more. Still, they continue to send me donation requests an average of about 3 times per month (36 times per year!).

Also, around September 1, 2017, I received an AARP 2018 calendar along with a request to the 2018 annual fund and I made a donation of $102. About a month later I was upset to receive a letter from AARP stating I had not yet responded! How Rude and Unprofessional!

I had to respond with proof that I had made my donation to correct THEIR mistake! My likelihood of donating to the 2019 annual fund as well as renewing my membership in 2019 is decreasing with each additional donation request received. AARP needs to get its act together.

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Roadside
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BALTIMORE, MARYLAND -- Used Roadside in December and tow truck damaged the front end of my vehicle. I have been calling since then with no resolution to my issue. Representatives tells me, "An email should have been sent to you for estimate." Honey, you know that no one has sent an email!

At least once or twice a week I call customer service and ask for a supervisor and either they pass the buck or they tell you again, "Someone will call you back or email but thank you for being a loyal customer, we value you." Where? If you valued me as a loyal customer my car would be fixed by now. To think I paid so much money over the 6 yrs as a customer to only get lied to every week. I give a rate of 2. Do better AARP!

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Oh the Mail You Will Receive
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

There is no opt out of mail and other marketing materials without speaking to Membership who performs this over the phone. I only wanted the Magazine and Bulletin. I did some research and on the corporate page you'll find a separate company that is for profit and providing our data. If I need to provide information I use a fictitious name, address and an email address I created dedicated for junk mail. I never check it, problem solved there.

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AARP Benefits
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TUCSON, ARIZONA -- There are no Benefits to having AARP, I'm 51, and was a member. No discounts till 55, insurance was 40 more a month than what I carry now, which is full coverage, and so if you want to toss your money away for nothing then join AARP. But you would be a fool...

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This Insurance Company Is Very Evil
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PORTLAND, OREGON -- In the beginning of 2014 AARP cut off one of my main drugs called GLYBURIDE for diabetes and said they were not paying for it anymore and were substituting a less expensive drug they said called Glyburide. The new drug ended up almost killing me causing over 21 side effects over the first weekend I started taking it. I was inches away from death. I called them and the customer service department told me twice that this Glyburide was too expensive and that is why they changed drugs. It turned out that was a lie. I can get this drug at WalMart three months for only $39.00.

I talked to my doctor and we came up with a plan to appeal this decision for them to get me back on the Glyburide and she wrote up 4 different times the appeal paperwork. They came up with a decision within one day and that was too quick. Come to find out my doctor as well found out when she called them that they never read any of the appeal paperwork.

When she started asking questions about the drug as well as other questions they stalled and knew hardly anything. The pharmacy told me drug companies often do this because of cost of the drug. I said what if people get sick and he said drug and insurance companies do this all the time and to get used to it and that there was nothing that could be done about this company and that they had had trouble with them in the past.

My doctor called me later in the week and told me that almost all her patients had problems with AARP UnitedHealthcare and that that was the worst Medicare Insurance companies she has ever had to deal with because they cut and deny almost everyone on tons of drugs.

I know I am not the only one that had this happen to me. It is not the cost if Walmart could still get the Glyburide to me for a low price. So, the doctor gave me a prescription immediately for the old drug Glyburide and I took it to Walmart and had it filled and am still doing that today and will still have to do this because of AARP's greediness and poor and shotty customer service as well as a horrible appellate division that can care less about the elderly and the sick. It is about $$$ only to them. They're greedy jerks that have no conscience.

It is not my fault I am diabetic and have been in two car wrecks causing my medical problems. I feel that AARP thinks that all diabetics cause their own demise and medical problems and that is not the case at all. Please never ever, never ever ever ever, never ever get this insurance company.

I know of at least 25 people at Church since last year that have switched insurance companies because of what happened to me as well as similar stuff that happened to them in 2014 the same year per my story. Of course my doctor said they never read any of their appeal paperwork either. She also said of all the insurance companies in Oregon AARP is the worst one to deal with to get stuff approved because they don't care about the elderly whatsoever.

I would not recommend this insurance company to anyone not even someone that is one of my worst enemies in the entire world. I hate your GUTS a million times over AARP UnitedHealthcare or whatever one of the over 50 names that you have. I do not care how much money or the trillions you have because of your ** greediness.You suck big green boogers coming out of your nose. What you did to me and the 25 people at my Church did not have to ever, ever happen. You are horrible AARP UnitedHealthcare.

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Travel Using Flight Credit Through Expedia/WWTE
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I want everyone to be aware that if you book travel through AARP/Expedia you are getting a "bulk" flight ticket through Expedia's (WWTE) purchase of airline tickets one year in advance. Which is why they can offer you a discount. However with that discount there are many many restrictions even if you purchase trip insurance.

Unfortunately, we had to cancel our trip giving us an airline credit. It was when I tried to book a flight using that credit that the nightmare began. From waiting to get a real live representative to being transferred to the Flight Credit Department was a long process. Then having Expedia find the credit was a good 4 hours holding on the phone. Of course all those hours were spent proving that I really did have a credit and the change fee of $200 was not applicable because we did have insurance. At that point I was assigned a Case Number.

Having a Case Number did not matter much when I called the next day at 1 PM to book a flight. The reps don't read the Case History so again you must go through the entire set of facts again. Of course having that credit meant that I was restricted to the flights Expedia purchased through WWTE. No I did not want to fly at 5:45 AM when there was a perfectly good flight with empty seats (I checked with the airline) at 8:45 AM. The nightmare continued until I finally got a supervisor who actually knew what he was doing. However when I tried to book that flight suddenly the fare went from $333 to $765! This was now 5 PM. I spent another wasted 4 hours.

By the time my husband returned from work that day I was literally in tears of frustration. I gave up. Expedia you had won. I did not have the fortitude to carry on. I was tired of telling their reps the airport codes (I should think that travel reps would at least have a list of airport codes in front of them). I was tired of hearing "I'm sorry, hold on, wait one minute." One minute! I wasted millions of minutes! At this point I still have not used that credit nor do I have a booked flight.

I will never use AARP travel which is Expedia. Consumers, go directly to the airlines. They can put a travel package together for you at the same price or less than Expedia plus you have more choices rather than being restricted to the bulk ticket purchases. MY NIGHTMARE CONTINUES UNTIL I CAN USE UP THAT CREDIT!! Good luck to me...

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This Insurance Company Does Not Care About Its Customers at All
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PORTLAND, OREGON -- I called them today to get something proving how much my premiums were proving to the food stamp people how much they are so I could mail it to my food stamp worker. I had to make 4 calls and still they would not do it for me. They can send me a bill every month proving to me that they can get my money yet they argued with me for hours on the phone telling me that I had the wrong website when the website said AARP Medicare complete on the screen.

The website wanted me to make up a 51 letter password and after 2 hours still would not let me set it up and all technical support could say to me over and over and over that I had the wrong website rather than trying to help me. Never have I seen such incompetence and lack of giving a damn about their customers. Please never ever never ever never ever never ever sign up with this plan. After 5 and a half hours of research and countless telephone calls Customer Service did not give a damn about getting my information and said I had to wait 30 days for another statement to print when I need this information now.

This company made trillions of dollars in 2015 and all they want is money and all they had to say to me today over and over and over and over was that the website was wrong when AARP Medicare was written all over the website. It is hard as hell to maneuver through and they want a 52 character password and after 3 hours it still would not take the hundreds of passwords 51 characters or longer I tried to make up and it sat there and sat there doing zip. They do not even tell you on the screen what is wrong with your password you are trying to create no matter the hundreds of them you are trying.

Technical support could care less about helping me and said over and over and over and over that the website was wrong when I did have the right website. It told me AARP all over the screen over and over. Please please never ever never ever never ever never ever never ever ever take this plan because they just want your money and customer service is 1000th on their list if not less. I hate your guts AARP Medicare complete real real bad!!!

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Incompetent
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PORTLAND, OREGON -- Multiple calls to talk to Jerry ** in the Oregon office. Calls roll into general mailbox. Calls not returned. Wanted to ask what issues were on their Oregon agenda for calendar year 2016. There are several issues I'd like to discuss. After not receiving returned calls I tried contacting headquarters. The only people one can talk to is membership. They do not give out phone numbers... hmmm... I wonder why NO ONE is available other than membership. I have worked with many nonprofits but have never seen a less accountable & seemingly arrogant nonprofit.

I wonder who AARP is really serving. After looking at other reviews there is an obvious disconnect. I will not renew my membership. It serves no purpose. Any discounts they offer can be obtain through AAA (Triple A Auto). I will be talking to seniors about dropping memberships.

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What Purpose Does AARP Really Serve?
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FAIR LAWN, NEW JERSEY -- Please be aware that any of the "deals" that are offered through AARP are most likely not any kind of real cost savings. Between poor customer service to out-of-pocket costs there is no end to the lack of savings these 'savings" offer. Not sure what purpose AARP actually serves except to allow companies to more easily scam the aged population. You can get the same great deals on many of the same products through AAA and many other service providers.

I called a couple of years ago to price shop for auto insurance and for the same levels of coverage their approved provider was much more expensive than no less than 3 other auto insurance providers! I paid for a 3-year membership but will not continue to waste my money on this organization once this term has expired.

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AARP Rating:
Star Half star Empty star Empty star Empty star
1.3 out of 5, based on 42 ratings and
73 reviews & complaints.
Contact Information:
AARP
601 E Street, NW
Washington DC 20049
1-888-687-2277 (ph)
www.aarp.org
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