FLORIDA -- I have spent a year writing, emailing and calling to remove my name from all mailings. Nothing has stopped and I am tired of my info being sold off to other affiliates so they can prey on my age. That's all these scams want is the senior citizen's hard earned money. We are the last dedicated, honest, hardworking class and what we have, we EARNED and it's all we have... LEAVE US ALONE!!! Someone needs to protect those of us that do not want to be scammed every time we turn around.
YES, I 'WAS' a member and found way too much of my personal info was sold, so I chose not to renew and asked to be removed numerous times. I was told it would take a couple months... IT HAS BEEN OVER A YEAR and I still get calls, emails, and TONS of junk mail. Can someone please stop this? PLEASE?
They tell you one price then charge you another higher price. We cancelled our auto and home insurance and went with USAA whose rates are half the price of AARP. We made sure to cancel the policy on the policy renewal date and they still charged us for a portion of the payment. We were told when we set up the policy 12 years ago we were being billed in advanced but when I canceled the insurance they claimed it was in the rears, even though I had documentation stating otherwise. Their agents are uneducated and rude.
The insurance commission needs to look into how this company is taking advantage of folks. Just look at what the compensation for the upper management is. It is outrageous. The majority of AARP customers are on a fixed income struggling to get by and the upper management is in no way struggling. This is an unjust company.
MARIANNA, FLORIDA -- Customer since 2005. Every year a rate increase. This year 33 percent increase and the Hartford agents think it is great because the State Of Florida approved the increase. Aren't they suppose to help the seniors? AARP needs to break away from this company. I have my 2 cars, home, life, all with them and my rates keep going up. Is there no end to this? Isn't AARP suppose to fight for the seniors to get a great rate and not be taken advantage of? Where is the help? I can get better service and a lower rate from a small online company.
EUGENE, OREGON -- Just received my renewal notice from AARP. Thought it strange since I'm a multi-year member. Checked my records and I'm not due for renewal. Looking closer, I see it's a renewal notice from AARP Foundation, not AARP. So, because I donated to the Foundation before, I get a renewal notice? Really? And it looks likes a membership renewal. Coincidence? I don't think so. I think it's a misleading mailing designed to confuse the recipient into thinking it's a membership renewal, which will generate more money again for the Foundation. How ethical is that? So, what does the Foundation stand for anyway if they use dishonest fundraising tactics?
PORTLAND, OREGON -- In the beginning of 2014 AARP cut off one of my main drugs called GLYBURIDE for diabetes and said they were not paying for it anymore and were substituting a less expensive drug they said called Glyburide. The new drug ended up almost killing me causing over 21 side effects over the first weekend I started taking it. I was inches away from death. I called them and the customer service department told me twice that this Glyburide was too expensive and that is why they changed drugs. It turned out that was a lie. I can get this drug at WalMart three months for only $39.00.
I talked to my doctor and we came up with a plan to appeal this decision for them to get me back on the Glyburide and she wrote up 4 different times the appeal paperwork. They came up with a decision within one day and that was too quick. Come to find out my doctor as well found out when she called them that they never read any of the appeal paperwork.
When she started asking questions about the drug as well as other questions they stalled and knew hardly anything. The pharmacy told me drug companies often do this because of cost of the drug. I said what if people get sick and he said drug and insurance companies do this all the time and to get used to it and that there was nothing that could be done about this company and that they had had trouble with them in the past.
My doctor called me later in the week and told me that almost all her patients had problems with AARP UnitedHealthcare and that that was the worst Medicare Insurance companies she has ever had to deal with because they cut and deny almost everyone on tons of drugs.
I know I am not the only one that had this happen to me. It is not the cost if Walmart could still get the Glyburide to me for a low price. So, the doctor gave me a prescription immediately for the old drug Glyburide and I took it to Walmart and had it filled and am still doing that today and will still have to do this because of AARP's greediness and poor and shotty customer service as well as a horrible appellate division that can care less about the elderly and the sick. It is about $$$ only to them. They're greedy jerks that have no conscience.
It is not my fault I am diabetic and have been in two car wrecks causing my medical problems. I feel that AARP thinks that all diabetics cause their own demise and medical problems and that is not the case at all. Please never ever, never ever ever ever, never ever get this insurance company.
I know of at least 25 people at Church since last year that have switched insurance companies because of what happened to me as well as similar stuff that happened to them in 2014 the same year per my story. Of course my doctor said they never read any of their appeal paperwork either. She also said of all the insurance companies in Oregon AARP is the worst one to deal with to get stuff approved because they don't care about the elderly whatsoever.
I would not recommend this insurance company to anyone not even someone that is one of my worst enemies in the entire world. I hate your GUTS a million times over AARP UnitedHealthcare or whatever one of the over 50 names that you have. I do not care how much money or the trillions you have because of your ** greediness.You suck big green boogers coming out of your nose. What you did to me and the 25 people at my Church did not have to ever, ever happen. You are horrible AARP UnitedHealthcare.
BALTIMORE -- I need glass repair. Hartford couldn't help. Not surprising since they are the ones with roadside emergency services except on Sunday. After being put on hold for 38 minutes I finally get through to Brandi ** at Links who tells me the repair would probably be $142.70 if I went to the repair company directly but $1000 if I filed a claim because my deductible is $1000 per incident. I know, total nonsense right?
I called Hartford directly and spoke with Alfred who sent me back to Links to talk to Jeff who made sympathetic noises but was entirely too important to deal with the matter so he put me through to a woman (I'm guessing he thinks God created women to handle a man's lesser problems). She did not give her name but she couldn't find a company in my area. Getting hysterical right? You'd think it couldn't get worse but after investing an hour and 15 minutes on this useless endeavor she had the nerve to ask, "Can I help you with anything else." Run fast as far as you can get from Hartford. WORST COMPANY EVER!
AMBLER, PENNSYLVANIA -- National AARP member service. In October, 2015 my mother passed away. She experienced a devastating stroke on August 8, 2015. She had an indemnity policy that paid her while she was in the hospital and while she was in A nursing home. For the last 11 months I have been trying to get a Rock Hill Childs to call me back because each time I call United health group they give me incorrect information as to where to send the Medicare remittance advices. In addition they have clearly lied to me undercutting what the benefits should be. Three different low-level customer service reps in different parts of the country have all confirmed what this office in Amber, Pennsylvania denies.
I want what is due to the estate which is much more than what they are trying to feel me with. They have this all on tape. I am at my wits end trying to deal with these people. When I ask for a supervisor in Amber, PA I keep getting nothing but excuses. If this were their money they would want it back in my mother make sure she paid everything on time. Their lack of disrespect and Sympathy is nothing more than a greedy organization. I want this to be looked into and I want the money that's owed sent immediately.
We turned 65 and trusted AARP to assist us in a plan. They endorses a substandard insurance Co that refused to do anything but take our money. No coordination of benefits, they are prevented from speaking to each other within the Co. and misled us all the way. We are now stuck without Ins. as they got my wife's wrong and then canceled it without informing us despite my spending hours trying to get information from them. They hide behind HIPPA but are actually violating HIPPA regularly. This is why America has third world medical care costing far more than any other country in the world.
RANCHO CUCAMONGO, CALIFORNIA -- This is not to complain because it really falls on deaf ears. What the elderly need is someone or a group of elderly people that are very well educated and retired from a magazine or book publishing companies to start a real magazine or publication for the elderly. A publication with sound information of which companies to buy from and which one to steer clear of. AARP at one time was that company. Now it is a big advertising company for anybody that will pay them the big bucks to print their advertisement and is recommended by AARP.
If AARP knows how these companies are treating their so called members then they should be ashamed. From what I have read on the internet they know what these companies are doing and just don't care. It brings in the big bucks. The way to change their attitude is to stop being a member. We need to start a company that gives us the truth. Not treat us like mushrooms, keep us in the dark and feed us manure.
NEW YORK -- At the beginning of the year, my company changed insurance plans and in order to get what they told me was the best coverage, I would have to sign up with AARP for 1 year and I did. Shortly after that, I got a bill for a 3 year membership. I sent it back saying I did not ask for and did not want a 3 year membership. They kept sending bills and I kept sending them back. This has happened 5 times so far. I can't get them to stop and it is very annoying and I'm wondering if it will have any effect on my credit rating.