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AARP Consumer Reviews - Page 2

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What Purpose Does AARP Really Serve?
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FAIR LAWN, NEW JERSEY -- Please be aware that any of the "deals" that are offered through AARP are most likely not any kind of real cost savings. Between poor customer service to out-of-pocket costs there is no end to the lack of savings these 'savings" offer. Not sure what purpose AARP actually serves except to allow companies to more easily scam the aged population. You can get the same great deals on many of the same products through AAA and many other service providers.

I called a couple of years ago to price shop for auto insurance and for the same levels of coverage their approved provider was much more expensive than no less than 3 other auto insurance providers! I paid for a 3-year membership but will not continue to waste my money on this organization once this term has expired.

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Full Disclosure - Or Lack Of!
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Rating: 3/51

WASHINGTON -- After leaving AARP Medicare Complete for a year, I returned and signed up after reading they still had a "NO monthly fee plan". The representative took all information regarding names of doctors and medications I'm currently taking. What the representative didn't tell me was there is an upfront deductible of $250.00 before they start covering prescriptions. In other words, the cost for my Spiriva inhaler January 1st 2016 is a whopping $307.00, versus the $45.00 per month I've been paying, both with the insurance company I left and my prior experience with AARP Medicare Complete.

I believe they should have fully disclosed this at application time - they did not! Now I'll have to put off getting it until at least the end of the month. From this point on and come 2017, I'll be shopping again, but before I make a decision I'll check online to see if they have a lot of complaints.

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Will Not Stop Sending Junk Mail
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Rating: 1/51

FLORIDA -- I have spent a year writing, emailing and calling to remove my name from all mailings. Nothing has stopped and I am tired of my info being sold off to other affiliates so they can prey on my age. That's all these scams want is the senior citizen's hard earned money. We are the last dedicated, honest, hardworking class and what we have, we EARNED and it's all we have... LEAVE US ALONE!!! Someone needs to protect those of us that do not want to be scammed every time we turn around.

YES, I 'WAS' a member and found way too much of my personal info was sold, so I chose not to renew and asked to be removed numerous times. I was told it would take a couple months... IT HAS BEEN OVER A YEAR and I still get calls, emails, and TONS of junk mail. Can someone please stop this? PLEASE?

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AARP Is Not Worth the Money or Effort.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

They tell you one price then charge you another higher price. We cancelled our auto and home insurance and went with USAA whose rates are half the price of AARP. We made sure to cancel the policy on the policy renewal date and they still charged us for a portion of the payment. We were told when we set up the policy 12 years ago we were being billed in advanced but when I canceled the insurance they claimed it was in the rears, even though I had documentation stating otherwise. Their agents are uneducated and rude.

The insurance commission needs to look into how this company is taking advantage of folks. Just look at what the compensation for the upper management is. It is outrageous. The majority of AARP customers are on a fixed income struggling to get by and the upper management is in no way struggling. This is an unjust company.

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Rob the Elderly and Make Them Think You Are Great!
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Rating: 1/51

MARIANNA, FLORIDA -- Customer since 2005. Every year a rate increase. This year 33 percent increase and the Hartford agents think it is great because the State Of Florida approved the increase. Aren't they suppose to help the seniors? AARP needs to break away from this company. I have my 2 cars, home, life, all with them and my rates keep going up. Is there no end to this? Isn't AARP suppose to fight for the seniors to get a great rate and not be taken advantage of? Where is the help? I can get better service and a lower rate from a small online company.

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AARP Foundation - Dishonest Fund Raising
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Rating: 2/51

EUGENE, OREGON -- Just received my renewal notice from AARP. Thought it strange since I'm a multi-year member. Checked my records and I'm not due for renewal. Looking closer, I see it's a renewal notice from AARP Foundation, not AARP. So, because I donated to the Foundation before, I get a renewal notice? Really? And it looks likes a membership renewal. Coincidence? I don't think so. I think it's a misleading mailing designed to confuse the recipient into thinking it's a membership renewal, which will generate more money again for the Foundation. How ethical is that? So, what does the Foundation stand for anyway if they use dishonest fundraising tactics?

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Employees in this office with AARP and their joint relationship with United healthcare are trying to delay payments directly to an estate that it is owed significant money
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Rating: 1/51

AMBLER, PENNSYLVANIA -- National AARP member service. In October, 2015 my mother passed away. She experienced a devastating stroke on August 8, 2015. She had an indemnity policy that paid her while she was in the hospital and while she was in A nursing home. For the last 11 months I have been trying to get a Rock Hill Childs to call me back because each time I call United health group they give me incorrect information as to where to send the Medicare remittance advices. In addition they have clearly lied to me undercutting what the benefits should be. Three different low-level customer service reps in different parts of the country have all confirmed what this office in Amber, Pennsylvania denies.

I want what is due to the estate which is much more than what they are trying to feel me with. They have this all on tape. I am at my wits end trying to deal with these people. When I ask for a supervisor in Amber, PA I keep getting nothing but excuses. If this were their money they would want it back in my mother make sure she paid everything on time. Their lack of disrespect and Sympathy is nothing more than a greedy organization. I want this to be looked into and I want the money that's owed sent immediately.

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Healthcare
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Rating: 1/51

We turned 65 and trusted AARP to assist us in a plan. They endorses a substandard insurance Co that refused to do anything but take our money. No coordination of benefits, they are prevented from speaking to each other within the Co. and misled us all the way. We are now stuck without Ins. as they got my wife's wrong and then canceled it without informing us despite my spending hours trying to get information from them. They hide behind HIPPA but are actually violating HIPPA regularly. This is why America has third world medical care costing far more than any other country in the world.

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Not Really an Experience
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Rating: 1/51

RANCHO CUCAMONGO, CALIFORNIA -- This is not to complain because it really falls on deaf ears. What the elderly need is someone or a group of elderly people that are very well educated and retired from a magazine or book publishing companies to start a real magazine or publication for the elderly. A publication with sound information of which companies to buy from and which one to steer clear of. AARP at one time was that company. Now it is a big advertising company for anybody that will pay them the big bucks to print their advertisement and is recommended by AARP.

If AARP knows how these companies are treating their so called members then they should be ashamed. From what I have read on the internet they know what these companies are doing and just don't care. It brings in the big bucks. The way to change their attitude is to stop being a member. We need to start a company that gives us the truth. Not treat us like mushrooms, keep us in the dark and feed us manure.

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Harassment
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEW YORK -- At the beginning of the year, my company changed insurance plans and in order to get what they told me was the best coverage, I would have to sign up with AARP for 1 year and I did. Shortly after that, I got a bill for a 3 year membership. I sent it back saying I did not ask for and did not want a 3 year membership. They kept sending bills and I kept sending them back. This has happened 5 times so far. I can't get them to stop and it is very annoying and I'm wondering if it will have any effect on my credit rating.

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AARP Rating:
Star Empty star Empty star Empty star Empty star
1.2 out of 5, based on 40 ratings and
72 reviews & complaints.
Contact Information:
AARP
601 E Street, NW
Washington DC 20049
1-888-687-2277 (ph)
www.aarp.org
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