AARP - Page 2

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1.4 out of 5, based on 18 ratings and
50 reviews & complaints.

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This Is the Worst Insurance Company I Have Ever Dealt With
Posted by on
Rating: 1/51
NATIONWIDE, ARIZONA -- These have to be the most incompetent company I have dealt with. It makes you suspect that they deliberately obfuscate,, arbitrarily deny claims and inordinately delay payments in the hopes you will give up and pay it yourself. When I made the mistake of switching to them in Jan of this year, my then doctor warned me about their practices but I didn't pay attention, even changing doctors because he refused to deal with them any longer. I should have listened. Fortunately I will have the option of switching away from them at the end of the year, which I will do.

AARP should be excoriated for daring to suggest that they endorsed this company because they offer the best option. In my opinion, It seems obvious that it was purely a financial motivation. I believe that AARP has no problem screwing over its members if it can make a buck. In my opinion, there is no integrity there. We need a viable alternative to AARP that is responsive to customer needs, and puts them first.
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AARP Took My Money and Credited My Husbands Insurance Account
Posted by on
Rating: 1/51
NEW YORK -- I am eligible for Medicare in June 2013. I signed up with AARP for United Health Care's Supplemental Plan F. I sent in my check for $257. Within the following week my husband informed me that my check went towards his Medicare Plan because we share the same AARP membership #.

This is a second marriage and I maintain my financial independence.
AARP took my check and credited another individual's account with a different name. AARP never informed me. AARP has my money but my health insurance premium has not been credited. AARP has told me the only resolution for this problem is for me to obtain an individual AARP membership or just accept this as the way married people do it!

My choice of resolutions is to drop my United Health Care coverage and sign up with another agency, Contact the NYS AG and the NYS insurance board. United Health Care should pay more attention what AARP is doing! They may loose my business.
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Susan on 04/16/2013:
I don't get it - if you and your present husband share an AARP membership number where else should the check be applied?
Obsfucation on 04/16/2013:
AARP is a pretty sleazy outfit overall. They'd be my last choice for this kind of thing.
Mary on 07/02/2013:
What an easy fix. Separate your accounts and they will transfer the money. Very honest company. on 07/19/2013:
we cancelled AARP health insuarance last October. they keep sending us bills even though we are with another insurer. now they say they are sending it to a collection agency... even though we cancelled. bogus operation
Dwayne on 11/03/2013:
Welcome to the new world of corp. scandles.
All companys do it. All started with homes,student loans,phone companys,etc.
Now we are looking at a 900 yr. depressing.
it will never ever get better. Way of life now.
Do you want FREE INS?? go to jail. That's the only way to work around things.
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Prescription Discount Program
Posted by on
AARP members beware that the drug prices listed on the AARP Walgreens internet site may not match what you are charged when you pick up your prescription at a participating pharmacy or through mail order.

I had had previous problems getting my drug prescription filled for the price indicated on the AARP Walgreen's pharmacy discount program website. When I went to my local Walgreen's I was told that my prescription would cost over $65, not $4.10 as listed on the AARP Walgreen's website.

However, my experience today tops the cake! My husband went to Costco, a participating pharmacy in the program. My prescription was not going to cost over $27 not $4.10 as listed today on their website. I called the AARP Walgreen's prescription discount program Customer Service number and they told me that their website listed the wrong amount for the drug price and that the $27 was correct but that they would refer the matter to their internal technical department.

Furthermore the listed price for the medication through their mail order program would not be the $1.32 as listed but would instead cost over $130!!!!!! I pointed out that this price would be even more than picking up the prescription at a local pharmacy and they said that was just how it was. They also intimated that I should have known the prices listed on their website were wrong because they were too cheap! (One is supposed to know intuitively that their website is not accurate).

So beware fellow AARP members when using this service, you may be in for an unpleasant surprise.
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Anonymous on 03/16/2011:
Wow, Walgreens really screwed up on that one! I'm sure you are not the only one to call up and complain about the inacurate prices, especially a gross undercharge like that. I would have questioned such a low price if I was on the website too.
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AARP/New York Life
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New York Life insurance company is currently running a TV ad that is obviously designed to scare the elderly into buying their life insurance. They are suggesting that if you have outstanding debts such as medical bills, credit card balances and funeral expenses they may fall to relatives to be paid. This is tactic is despicable.

No relative is responsible for any medical expenses or credit card balances beyond the ability of the deceased estate to pay. This assumes the deceased is to only one on the account.

Funeral expense are a different issue. They should be paid from the estate if at all possible. However the contract for payment is usually someone who is living. Whoever signs it IS responsible.

Purchasing enough life insurance to cover funeral expense may be a good idea if you can do it with hurting yourself financially. But do not be suckered into buying enough to cover all of the other items based solely on the idea that your son or daughter may have to pay them out of their pocket.
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jktshff1 on 01/31/2011:
American Association for Ripping off People
MJGoldfarb on 01/31/2011:
I get at least 4 AARP and AAA insurance purchase forms every month. Seems to me they are insurance companies instead of an advocate for retired persons or automoblie roadside service (and of course they are making a profit on the insurance).
Alain on 02/01/2011:
Good information. AARP will sell it's name to any company without regard how that company treats it's customers or the way they advertise. I've lost all respect for AARP.
danny54 on 02/01/2011:
I guess I've been lucky with AARP. I've used their travel service to make hotel reservations and never had a problem...even saved enough to pay for the AARP membership. I, too, get a lot of mail trying to sell me AARP life insurance. I just pitch it because a couple of medical conditions make getting affordable life insurance virtually impossible.
leet60 on 02/01/2011:
I have to comment on the statement that no relative is responsible for the debts of a deceased. In many community property states both parties to a marriage can be held both equally and separately liable for any debt incurred while married. With the exorbitant costs of funerals and interrment, and other debts life insurance is never a bad idea.
Ytropious on 02/01/2011:
OK so I'm confused. If my husband has a credit card with a balance on it, he is the only one on the account, and he dies, do I have to pay for it or not?
tnchuck100 on 02/01/2011:
leet, you are right. I left a nit unpicked. "Relative" in this context did not mean husband/wife.
momsey on 02/01/2011:
Ytrop, you only have to pay for it out of his estate. If he has no estate to leave, no life insurance, etc, you do not have to pay for it out of "your" money.
Ytropious on 02/01/2011:
Woot! I have no debt, but hubs has a few store credit cards run up, mainly Home Depot and Lowes from our remodel. I get a lot of money if he dies on the job but that's about it.
Anonymous on 02/01/2011:
Y, check this out, too, just in case:)

"Community Property States
•If you live in one of the nine states that operate under community property laws, you do remain technically responsible for your husband's debts after his death, even if the card was solely in his name. However, the options for the credit card company in recovering the debt can be somewhat limited depending on the laws of the state in question. In this situation, find out what your own state's laws are and seek legal advice before making any moves. The nine community property states are Arizona, California, Idaho, Louisiana, Nevada, New Mexico, Texas, Washington and Wisconsin."

I also read that even if you don't technically owe, the credit card companies will still try to collect. It sounds like a lawyer would definitely be needed to determine if you pay or don't pay. As momsey said, sometimes you don't. Just to be sure, make him pay it off!
jktshff1 on 02/01/2011:
had a couple that tried to collect on me after my father died. I just had fun with them. I was vulgar, nasty, just loved sticking it to them.
danny54 on 02/02/2011:
We (my sister & I) had a company send us a "final notice before collection" on a LifeLine account my dad had before he died. Took them SEVEN months to send it. They sent no other communications. In talking with them, they offered us a 20% discount due to the communication error. I jumped on the "communication error" admission and ended up getting them to write off the entire bill. It was only $200, but to me it was more the principle of the thing.
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AARP is not friendly to seniors
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Seniors need to be aware of the high cost of doing business with AARP. I became an AARP Member 14 years ago and had auto insurance through them (Hartford)for about seven years. Every year the cost went up, even though I didn't have any claims. And, when I called them they just shrugged it off as "costs are going up by other companies as well". When I checked out other (major) insurance companies, I found that I had been paying 30%-40% more for the same coverage. I switched and have not used them since. I checked AARP for life insurance and found they were much higher than some other reputable companies. Again, AARP is taking advantage of seniors who believe they are getting a good deal because it is AARP. Recently, in looking for a Medicare Advantage Plan, I found AARP's prices much higher than other reputable companies. So, the lesson here is do your homework and check other reputable companies. You will save a lot of money. AARP is not what it used to be many years ago - a friend of seniors.
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Anonymous on 08/04/2010:
Sounds like they don't help seniors at all. I've been hearing this a lot lately. Glad you were able to save so much! Thanks for the post.
Alain on 08/04/2010:
Despite AARP's disclaimers, they have to take some responsibility for the actions and performance of companies that use their logo. If your company is willing to pay the money, AARP will happily let you have access to their members and use their brand to sell your product.
Jun on 06/05/2013:
I got an offer from AARP today with a initial $16 1yr membership fee, I'm glad I check this reviews first b-4 I sign for it. thanks ....
Laura on 08/25/2013:
Good to know I almost signed up for AARP. I'm staying away from this.
Brenda on 09/26/2013:
Glad to hear, I received a $16.00 dollar 1 year enrollment as well, something told me to check reviews, glad I did. I will not be enrolling.!!
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AARP/The Hartford lure you into believing they are the cheapest?
Posted by on
KANSAS CITY, KANSAS -- To the Executive Director of accounts;

I have had AARP for years and along with it I have been insured by The Hartford.

In 2006 I was insuring the Home and (2) two vehicles, a car and a truck.
In February 2007 I sold the truck and called Hartford to have it removed from my policy.
In 2008 I got my insurance bill and the truck was still included? I call to remind the Hartford about the truck being sold last year and the agreement was to give the credit on this year 2008 balance of the bill.

Yes I know I could have gotten the money back and put it in the bank and drawn interest but I figured Hartford would do the same and reward me by reducing the principle of truck plus interest. They forgot me!

I got this all worked out after spending about 5 hours of my time on the phone. On January of 2008 I got on line to get my amount due and I paid the amount for the year. If the amount was right or wrong or low for my rebate, I just paid it to be done with time spent.

I did check other Companies for house insurance and the quotes came in by the 10’s and all were less in price than Hartford with more coverage? I called the Hartford and explained how long I had been with them and AARP and that I had never had a claim.
I suggested that the Hartford lower my House insurance so I could continue my coverage. I called two times to plead with them and even got a letter telling me they were to stay at the price quoted, about $300.00 more or about 35% than others quoted as AllState etc..

I last left an e-mail telling the Hartford that it is clear they don’t want my business. I never heard another thing from them tell this week. I got an additional bill wanting me to re-pay for my auto insurance that was paid in full for a year on the 16th of January 2008.

I regret leaving the AARP after all these years, but the Hartford is leaving me no choice.
Inflated prices, rude service and no consideration for claim free service from loyal customers has driven me away. Please get quotes on your insurance next year before you trust AARP/The Hartford.

Yours Truly,

TJ Reardon
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Anonymous on 05/26/2008:
Don't regret leaving is gathering place for grey-bearded liberals from the 1960s.
Ponie on 05/26/2008:
Isn't The Hartford one of the insurance companies that lowers your deductible each year you don't have a claim? Seems I heard that somewhere. I was pleased to join AARP. Whenever they come up with a program or promote more government control, that's my clue to contact my senators and representative urging them to vote just the opposite.

Ghost, you forgot to add *rich* grey-bearded liberals. :)
Anonymous on 05/27/2008:
Well said, Ponie! I have to come clean...I belong to AARP...for the discounts and to keep informed about what its aging hippie social engineer leaders are up to. Then, I typically write my Congress-critters in opposition, include my AARP membership number, and a comment that "AARP does not speak for me on this issue".
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Aarp- A General Store For The Aged
Posted by on
Rating: 1/51
WASHINGTON,DC -- This organization of older people could have a immense impact on the political events which effect your everyday living. Instead it gives tries to satisfy with with inept leaders who give you a general store. They have done very little that a huge group of people couldn't already do. Why doesn't the membership of AARP begin a more liberal Republican & more conservative Democratic 3rd party which this country sorely needs??? Instead we sit on the sidelines choosing to watch once again & allowing others to make our decisions which often aren't in our best interests. Why should anyone care about AARP ?? Its impotent in the real world because that's exactly where present day leadership has taken you. Does anyone besides myself realize what would happen if everyone over 65 could agree on common ground & form such a large group that we may not at first Win the election during the 1st year but we'll have tremendous clout to decide on our own interests instead of waiting for the self-serving House & Senate members to review & review & review the bills which interest us. This is already a poorly run organization & its not getting any better. I urge all of you to cancel your AARP membership & show them we mean business, NOW. Ronald Martin Rosen, MD
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Old Guy on 12/06/2014:
I use AARP to get my 20% discount at Denny's.
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Suckers Old Folks Into Bad Insurance Deals
Posted by on
Rating: 1/51
SCHENECTADY, NEW YORK -- AARP is a marketing agency for -- among others -- United Healthcare, which sells Medicare advantage plans to old folks like me. United Healthcare, in turn, uses this as bait for other -- non-AARP -- insurance for areas where they do not choose to offer the more complete AARP "approved" programs. Availability and coverage vary from county to county, and AARP takes no responsibility for assuring that the products it markets for UHC will actually be delivered.

I had such a policy; I moved. The policy was no longer applicable. AARP offered no other plan; UHC supposedly switched me to another one. But it didn't happen, and I can no longer get medications and services I need.
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Flooded mailbox with junk each week. SAVE MONEY avoid AARP!
Posted by on
Rating: 1/51
SPRINGFIELD, TENNESSEE -- Once I received my card in the mail received something every single week from solicited AARP. NO real savings and the biggest let down is that what they offer you as discount, you can get without paying for a membership.

Just another product that targets people's pockets.

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4indy1600 on 04/22/2014:
I don't even know how the govt allows these scam/fraud artists to stay in power. Luckily, I was smart enough not to buy actual insurance from AARP, but their marketing alone told me they were attempting multiple billing even for memberships. Why is AARP not considered an active fraud against seniors?
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Customer Service Is So Poor It's Just Sad
Posted by on
Rating: 1/51
FLORIDA -- "Genea N." would not even connect me to a supervisor when she her hands were tied and she could not help me! Rude and unhelpful - bad combination for a business built on helping people.

If a customer service representative is unequipped to assist due to language barriers or plain old incompetence, then a supervisor should be the next logical step. This leaves you with the option of calling back repeatedly in order to get someone that can speak English or just shopping around for a better choice altogether.
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