TEXAS -- I have not seen a single aspect of this company that would lead me to believe them to be credulous in any way. It took a full 10 hrs over a 2 day period, just to enroll. I repeatedly experienced misinformation from the 12 reps that were "helping" me. Ask 3 different reps the same question, and see what happens.
I've been placed on very long holds, only to be disconnected. I've been "disconnected" over a half dozen times. Sometimes while on hold, sometimes when the representative was obviously stalling. The automated phone system seems to be designed to promote frustration, in hopes you'll give up. I've had 2 reps supposedly email me a list of local providers. One took 60 seconds to put it together. The 2nd put me on 3 long holds over a 15 minute period. I've received nothing. (Not even in the "spam" folder.)
Beyond the dropped calls, I've been redirected to reps in other departments that don't even handle the issue in question, then disconnected while being transferred back. Trying to find some things on their website is similar to yearning for the Holy Grail. Hartford Insurance quoted me over double what I currently pay. Delta Dental only paid half of what their agreement states. Advertised "benefit" is "15% or greater" discount from Hewlett Packard. Actual discount offered was about 1.5%.
Do not be fooled. This is organized crime. I firmly believe that they intentionally use aspects of old age against their clients. If you have another option, chances are incredibly high that the other is the lesser evil. AARP and the affiliates that I have dealt with have left me with the impression that they are all unscrupulous, unethical vultures.
If you let your family members enroll with these companies, they will most definitely suffer in a variety of ways. But be certain there is another valid option, because if you drop them, you can't re-enroll for 12 months. Their online rating is one star out of five, and I can personally guarantee that this is only because "zero stars" is not an option. I personally experienced all of the above in the first 8 weeks of membership.
NATIONWIDE -- Either these folks are incompetent or the AARP SCSEP program is a sham, intended to get more money. After 3 months of waiting (because the staff at AARP told me the program was full), I got an appt. to apply for their SCSEP training program. I noticed that only 2 other people were signed in for the entire day. The man at the Dept. of Labor who fills out the app with each senior told me the app. was sent to the AARP as soon as he completed it and hit "send".
I waited a week and called the AARP. The woman told me my application had not been received and that I should wait another week. The oddest part of it was that she never asked for my name or anything else that would identify me, so how did she know my app hadn't arrived? Did she say that because they haven't received ANY applications yet this year? Not likely. It's more likely she was simply lying. Why would she lie? I can only speculate.
I called the national number for the AARP to ask them to look into it. The automated system asks if you're a member, but even when you say "no", and then connect you to a real person, that person asks for your membership #, then tries to sell you a membership. They're just salespeople at a call center who don't know anything about AARP programs.
The first young woman hung up on me when I said I didn't want a membership, so I called back. That guy said he couldn't refer me to anyone who could help and that he was sorry he couldn't help. That was it. So, I spent 3 hours (incl. one hour of waiting) trying to get in their program… All for nothing.
WASHINGTON, DISTRICT OF COLUMBIA -- As a member of AARP, I got an offer from Hartford Insurance to save more than $300 per year on car insurance. I requested a quote and as promised it was more than $300 less than my current company for the same coverage. My current agent told me if I could get that price I should take it. So, I switched to Hartford.
One year later when I got my renewal bill the price went up by more than $300. When I called Hartford for an explanation I was told that "Hartford had re-evaluated their Illinois rates". I have no tickets or accidents. Fortunately for me, I was able to go back to my old company. Now once again, Hartford is sending me offers to save $300 per year. I wonder if Hartford pays AARP for their endorsement? At least in my case any endorsements I get from AARP are suspect at best.
PORT SAINT LUCIE, FLORIDA -- Part of your monthly UnitedHealthcare insurance payment goes to AARP directly (they don't tell you how much). I paid $130 monthly for 6 months and they hardly paid anything out… still had deductibles and had to pay portion. What they tell you in order to get you to sign up and what is reality, it is a scam. Better off being with an HMO or just on Medicare.
I paid $46 for RX through them and had high payouts and was constantly told by RX Store that I must be in the "black out " period or something of that nature. It's a joke. The only ones profiting from these plans are the insurance companies. I opted out and I am trying Humana HMO plan - no monthly payments and I have getting better RX than with AARP and no deductibles to primary. So far, so good.
NATIONWIDE, ARIZONA -- These have to be the most incompetent company I have dealt with. It makes you suspect that they deliberately obfuscate, arbitrarily deny claims and inordinately delay payments in the hopes you will give up and pay it yourself. When I made the mistake of switching to them in Jan of this year, my then doctor warned me about their practices but I didn't pay attention, even changing doctors because he refused to deal with them any longer. I should have listened. Fortunately I will have the option of switching away from them at the end of the year, which I will do.
AARP should be excoriated for daring to suggest that they endorsed this company because they offer the best option. In my opinion, it seems obvious that it was purely a financial motivation. I believe that AARP has no problem screwing over its members if it can make a buck. In my opinion, there is no integrity there. We need a viable alternative to AARP that is responsive to customer needs, and puts them first.
RANCHO CUCAMONGO, CALIFORNIA -- This is not to complain because it really falls on deaf ears. What the elderly need is someone or a group of elderly people that are very well educated and retired from a magazine or book publishing companies to start a real magazine or publication for the elderly. A publication with sound information of which companies to buy from and which one to steer clear of. AARP at one time was that company. Now it is a big advertising company for anybody that will pay them the big bucks to print their advertisement and is recommended by AARP.
If AARP knows how these companies are treating their so called members then they should be ashamed. From what I have read on the internet they know what these companies are doing and just don't care. It brings in the big bucks. The way to change their attitude is to stop being a member. We need to start a company that gives us the truth. Not treat us like mushrooms, keep us in the dark and feed us manure.
NEW YORK -- At the beginning of the year, my company changed insurance plans and in order to get what they told me was the best coverage, I would have to sign up with AARP for 1 year and I did. Shortly after that, I got a bill for a 3 year membership. I sent it back saying I did not ask for and did not want a 3 year membership. They kept sending bills and I kept sending them back. This has happened 5 times so far. I can't get them to stop and it is very annoying and I'm wondering if it will have any effect on my credit rating.
SANTA ROSA, CALIFORNIA -- AARP has allowed one of their associate companies in California to sell my private/personal email address to other companies for marketing purposes WITHOUT MY PERMISSION or INFORMING ME THAT THEY HAVE ALLOWED THIS TO HAPPEN. The associate company is the AARP Driver Safety Course which deals with this course in California.
Since I signed up for this course in May 2013 I have been receiving a huge amount of SPAM advertising!! I have NEVER had this happen before with ANY company.The worst part they DO NOTHING to address the issue. I recently received a false apology letter from the Washington DC office without a name or personal contact information. This is how much RESPECT AARP gives to their subscribers!!! DO NOT DO BUSINESS WITH AARP! And especially with their associate companies who offer any service be it Driver Safety Courses OR ANYTHING!!!
The AARP makes out like it endorses insurance products because they offer good value to their members. In fact the AARP is an insurance agency and earns commissions on every insurance policy it sells. It uses its nonprofit status to shield its earnings from federal taxation and then funnels all this money into electing left wing politicians and lobbying for ultra-liberal legislation.
People who believe that the AARP is some kind of a watchdog for senior citizens are just deceiving themselves. Recently, the AARP became as enthusiastic supporter of Obama Care even though Obama Care will rob the Medicare Trust Fund to give free health care for people who never paid into the system.
The fact that Obama Care guarantees that Medicare will go broke doesn't bother the AARP in the least. All they care about is furthering the agenda of the left wing of the Democratic Party. After all they stood by and did nothing as Congress raided the Social Security system using Social Security payments to fund massive government welfare programs. The AARP has been ignoring this problem for decades now. The Social Security system has a 100 Trillion dollar non-funded liability that even the federal government is unable to pay off.
The fact is the AARP really doesn't care about seniors at all. Why else would they design the insurance products they sell to their members to maximize their own commissions to the extent that they only provide mediocre value to their members? If you have any doubts about this just run a Google search for complaints on any product that the AARP sells. What you will find is pages and pages of complaints from seniors who have been ripped off by the AARP.
WASHINGTON,DC -- This organization of older people could have a immense impact on the political events which affect your everyday living. Instead it gives tries to satisfy with with inept leaders who give you a general store. They have done very little that a huge group of people couldn't already do. Why doesn't the membership of AARP begin a more liberal Republican & more conservative Democratic 3rd party which this country sorely needs??? Instead we sit on the sidelines choosing to watch once again & allowing others to make our decisions which often aren't in our best interests.
Why should anyone care about AARP?? Its impotent in the real world because that's exactly where present day leadership has taken you. Does anyone besides myself realize what would happen if everyone over 65 could agree on common ground & form such a large group that we may not at first Win the election during the 1st year but we'll have tremendous clout to decide on our own interests instead of waiting for the self-serving House & Senate members to review & review & review the bills which interest us. This is already a poorly run organization & it's not getting any better. I urge all of you to cancel your AARP membership & show them we mean business, NOW.