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46 Reviews & Complaints

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This Is the Worst Insurance Company I Have Ever Dealt With
Posted by Raqballjon on 05/29/2013
NATIONWIDE, ARIZONA -- These have to be the most incompetent company I have dealt with. It makes you suspect that they deliberately obfuscate,, arbitrarily deny claims and inordinately delay payments in the hopes you will give up and pay it yourself. When I made the mistake of switching to them in Jan of this year, my then doctor warned me about their practices but I didn't pay attention, even changing doctors because he refused to deal with them any longer. I should have listened. Fortunately I will have the option of switching away from them at the end of the year, which I will do.

AARP should be excoriated for daring to suggest that they endorsed this company because they offer the best option. In my opinion, It seems obvious that is was purely a financial motivation. I believe that AARP has no problem screwing over its members if it can make a buck. In my opinion, there is no integrity there. We need a viable alternative to AARP that is responsive to customer needs, and puts them first.
     
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AARP Took My Money and Credited My Husbands Insurance Account
Posted by Happyshiloh on 04/16/2013
NEW YORK -- I am eligible for Medicare in June 2013. I signed up with AARP for United Health Care's Supplemental Plan F. I sent in my check for $257. Within the following week my husband informed me that my check went towards his Medicare Plan because we share the same AARP membership #.

This is a second marriage and I maintain my financial independence.
AARP took my check and credited another individual's account with a different name. AARP never informed me. AARP has my money but my health insurance premium has not been credited. AARP has told me the only resolution for this problem is for me to obtain an individual AARP membership or just accept this as the way married people do it!

My choice of resolutions is to drop my United Health Care coverage and sign up with another agency, Contact the NYS AG and the NYS insurance board. United Health Care should pay more attention what AARP is doing! They may loose my business.
     
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Posted by Susan on 2013-04-16:
I don't get it - if you and your present husband share an AARP membership number where else should the check be applied?
Posted by Obsfucation on 2013-04-16:
AARP is a pretty sleazy outfit overall. They'd be my last choice for this kind of thing.
Posted by Mary on 2013-07-02:
What an easy fix. Separate your accounts and they will transfer the money. Very honest company.
Posted by bitsbarnes@hotmail.com on 2013-07-19:
we cancelled aarp health insuarance last October. they keep sending us bills even though we are with another insurer. now they say they are sending it to a collection agency... even though we cancelled. bogus operation
Posted by Dwayne on 2013-11-03:
Welcome to the new world of corp. scandles.
All companys do it. All started with homes,student loans,phone companys,etc.
Now we are looking at a 900 yr. depressing.
it will never ever get better. Way of life now.
Do you want FREE INS?? go to jail. Thats the only way to work around things.
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No For The Faint Of Heart
Posted by on 10/26/2012
ROANOKE, VIRGINIA -- I, actually, have had this plan, over a couple years. Overall, it has saved me a lot of money, as I'm chronically ill. But e-warning!!!

Since implementation of the Health Care Reform, many things are covered, only, by act of congress (every pun intended). If you are not willing to fight for each odd claim, and know your stuff, you will have troubles. Possibly regardless of insurer as all GPO my medicare guidelines.
     
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Posted by leet60 on 2012-10-27:
I have seen this with my relatives that are on Medicare as well. It seems, that "health care reform", is harming individuals more than helping the masses. The only part of the plan that seems to be reform, was to force insurers to take on those with preexisting conditions and minimize their profits - their response is to raise rates, cover as little as possible and create a barrage of paperwork and red tape to the extent many individuals will simply give up on having a condition covered.
Posted by jktshff1 on 2012-10-28:
American Association for Ripping off People....
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Too many ads/I want my Travel Bag!
Posted by Philthy McNasty on 06/22/2010
WASHINGTON, DISTRICT OF COLUMBIA -- On or about May 3rd, 2010, I joined AARP. In the material I received in the mail was a promotion saying that if I joined by a certain date, I would receive a Travel Bag. I have yet to receive it, and have emailed them a few weeks after, and again 06-22-10.

Since joining, I have continued to receive the same promotional ads on three occasions, the latest was today. A waste of money, hard copy spam.
     
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AARP Selling Email Address to Other Companies
Posted by Johncf on 09/25/2013
SANTA ROSA, CALIFORNIA -- AARP has allowed one of their associate companies in California to sell my private/personal email address to other companies for marketing purposes WITHOUT MY PERMISSION or INFORMING ME THAT THEY HAVE ALLOWED THIS TO HAPPEN.

The associate company is the AARP Driver Safety Course which deals with this course in California.

Since I signed up for this course in May 2013 I have been receiving a huge amount of SPAM advertising!! I have NEVER had this happen before with ANY company.The worst part they DO NOTHING to address the issue. I recently received a false apology letter from the Washington DC office without a name or personal contact information!

This is how much RESPECT AARP gives to their subscribers!!!

DO NOT DO BUSINESS WITH AARP! And especially with their associate companies who offer ANT SERVICE be it Driver Safety Courses OR ANYTHING!!!
     
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Posted by nikalseyn on 2013-09-25:
Why are you surprised that AARP would do something like that? They are in business to make money any way they can, usually by selling insurance. They are a big proponent of the new government health care scam and do little to help seniors. Best to stay away from them. There are many things you can do to stop this junk mail. Check out your email service and find out if you can label them "spam", "junk" block the address, etc. Good luck, but pass the word around about AARP doing this to you.
Posted by CU on 2013-09-25:
Nikal is spot on. AARP is a horrible, bottom feeding outfit that markets itself as a proponent for seniors. In reality they are a marekting/insurance outfit, and anyone who gives them their personal information is nuts.
Posted by cmthru on 2013-09-25:
Ages ago I was an AARP member. While I found their magazine a bit useful I was disappointed to find out months later that they have political views contrary to my own. They sold my name, address, telephone number and email to lots of merchandisers even after I requested them not to do so. Their discount programs were rather useless. Could get better discounts elsewhere.
Posted by jktshff1 on 2013-09-25:
American Association for Ripping off People is living up to it's name.
Posted by wjk898 on 2013-09-26:
I joined up just for the heck of it because of the "backpack" you would get for free just for joining up. Hilarious. The picture of the dude with the backpack
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Insurance
Posted by Wandrews789 on 01/07/2013
So, I got a solicitation from AARP for life insurance. The cost is about 8x more than what I currently pay. The same is true with just about everything else they sell. I can only assume that they are preying on seniors that they supposedly "represent." I get that they are not for profit. But I can't help but think they are charging their members as much as they can to fund their agenda.

Bottom line, AARP does NOT represent me and never will.
     
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Posted by ok4now on 2013-01-08:
Excellent post. AARP has a very liberal agenda that benefits them, not its members. You are wise not to do business with them.
Posted by Alain on 2013-01-08:
It doesn't much bother me whether AARP's agenda is 'liberal' or 'conservative'. What does bother me is that, as you've pointed out, they will sell their name to anyone with a buck regardless of whether the company is giving AARP members a good deal or not. I'm not doing any business with them anymore, either. We get the same discounts with a AAA card so to us, it's not worth paying for a membership. At least with AAA we get a free tow if we need it.
Posted by leet60 on 2013-01-08:
Over the past decade AARP has become little more than a shill for insurance companies to sell product. Their "lobby" is essentially ineffective and as Alain said, the membership benefits offer no more than AAA. I refuse to do business with them.
Posted by Tom-in-NM on 2013-01-08:
I belong to AARP because it has some nice discounts but I think they should divorce themselves from the insurance industry. Let the insurance giants just advertise as any other advertiser without AARP endorsing it.
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Prescription Discount Program
Posted by Nsasa on 03/16/2011
AARP members beware that the drug prices listed on the AARP Walgreens internet site may not match what you are charged when you pick up your prescription at a participating pharmacy or through mail order.

I had had previous problems getting my drug prescription filled for the price indicated on the AARP Walgreen's pharmacy discount program website. When I went to my local Walgreen's I was told that my prescription would cost over $65, not $4.10 as listed on the AARP Walgreen's website.

However, my experience today tops the cake! My husband went to Costco, a participating pharmacy in the program. My prescription was not going to cost over $27 not $4.10 as listed today on their website. I called the AARP Walgreen's prescription discount program Customer Service number and they told me that their website listed the wrong amount for the drug price and that the $27 was correct but that they would refer the matter to their internal technical department.

Furthermore the listed price for the medication through their mail order program would not be the $1.32 as listed but would instead cost over $130!!!!!! I pointed out that this price would be even more than picking up the prescription at a local pharmacy and they said that was just how it was. They also intimated that I should have known the prices listed on their website were wrong because they were too cheap! (One is supposed to know intuitively that their website is not accurate).

So beware fellow AARP members when using this service, you may be in for an unpleasant surprise.
     
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Posted by Anonymous on 2011-03-16:
Wow, walgreens really screwed up on that one! Im sure you are not the only one to call up and complain about the inacurate prices, especially a gross undercharge like that. I would have questioned such a low price if i was on the website too.
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Keeps Raising Rates
Posted by Bdsmithsr on 09/22/2010
My auto insurance increased by 8% this year. I have a 2007 Honda Odyssey. I'm thinking that because the van is another year older that the rate would go down. Wrong. I changed to AARP Hartford three years ago; every year they raise my premium.
     
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Posted by jktshff1 on 2010-09-22:
American Association for Ripping off People has it's own political agendas and doesn't care about their customers, only their $$$$$$
Posted by unhappy999 on 2010-09-23:
Shop around for another insurance company.
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Harasses People With Their Mailings
Posted by Ado on 08/29/2010
I am so tried of AARP continually sending me applications for membership. They come with all sorts of names that are not mine, the latest being Goto Hell as the name.

I will never join a company that harasses people with unsolicited mailings that never seem to stop despite repeated requests to uncaring phone workers.
     
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Posted by Anonymous on 2010-08-29:
LMAO what? Are you sure you just don't have an enemy who is playing games with you? goto hell was the persons name? Sounds like someone has it out for you. I too get mailings from AARP, but theyre in my name. The only problem is, Im only 29!
Posted by rockfishing on 2010-08-29:
Yup, someone must of filled something out with that name and your address. I would just toss it in the trash. I get stuff from the twice a week that goes directly to the landfill.
Posted by Samantha on 2013-08-31:
AARP really is harassing people with their constant billing/membership drives. This seems extremely wasteful of employees time and the multitude of trees lost. I do recommend that all at least recycle the mailings. At least then they will serve some purpose other than being annoying.
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I can't communicate on-line
Posted by Lobogg on 07/27/2010
I tried to use my Member ID to obtain a forgotten user name and password. After several attempts, I tried to use my Medicare number (it said I could use either my member ID or my Medicare number). That was also unsuccessful. Then I tried to e-mail them @ aarpmedicareplans, I got the address from an AARP Rep on the phone, who previously told me that any info regarding my AARP MedicareComplete account could be obtained at that site. This is the site that wouldn't accept my Member ID and wouldn't accept e-mails. I couldn't find any customer contact sites. Incidently, I had to give my ID number on the phone before I could speak to a Rep. I may have done something in error, but I don't think so. Something should be done to make customer commuication more simpler and easier.
     
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Posted by Alain on 2010-07-28:
Posted by Starlord on 2010-07-28:
I am a former member of AARP, and payday, my wife and I are applying for membership in AMAC (Association of Mature American Citizens.) AARP supports Obamacare, which is a bill we cannot afford, along with other wrong-headed decisions, forcing me to the conclusion I can no longer put any faith in AARP. I urge anyone over 50 to check AMAC out and see if it isn't better than AARP. This is not a solicitation, I have no vested interest in AMAC, we just feel they represent our wishes and ideals more closely than does AARP.
Posted by lobogg on 2010-08-01:
I've been finding out the same thing with AARP's services, that they do not adfdress the needs of mature Americans. I will check out AMAC. Thanks for the info.
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