AARP Consumer Reviews - Page 3

RANCHO CUCAMONGO, CALIFORNIA -- This is not to complain because it really falls on deaf ears. What the elderly need is someone or a group of elderly people that are very well educated and retired from a magazine or book publishing companies to start a real magazine or publication for the elderly. A publication with sound information of which companies to buy from and which one to steer clear of. AARP at one time was that company. Now it is a big advertising company for anybody that will pay them the big bucks to print their advertisement and is recommended by AARP.

If AARP knows how these companies are treating their so called members then they should be ashamed. From what I have read on the internet they know what these companies are doing and just don't care. It brings in the big bucks. The way to change their attitude is to stop being a member. We need to start a company that gives us the truth. Not treat us like mushrooms, keep us in the dark and feed us manure.

NEW YORK -- At the beginning of the year, my company changed insurance plans and in order to get what they told me was the best coverage, I would have to sign up with AARP for 1 year and I did. Shortly after that, I got a bill for a 3 year membership. I sent it back saying I did not ask for and did not want a 3 year membership. They kept sending bills and I kept sending them back. This has happened 5 times so far. I can't get them to stop and it is very annoying and I'm wondering if it will have any effect on my credit rating.

WASHINGTON,DC -- This organization of older people could have a immense impact on the political events which affect your everyday living. Instead it gives tries to satisfy with with inept leaders who give you a general store. They have done very little that a huge group of people couldn't already do. Why doesn't the membership of AARP begin a more liberal Republican & more conservative Democratic 3rd party which this country sorely needs??? Instead we sit on the sidelines choosing to watch once again & allowing others to make our decisions which often aren't in our best interests.

Why should anyone care about AARP?? Its impotent in the real world because that's exactly where present day leadership has taken you. Does anyone besides myself realize what would happen if everyone over 65 could agree on common ground & form such a large group that we may not at first Win the election during the 1st year but we'll have tremendous clout to decide on our own interests instead of waiting for the self-serving House & Senate members to review & review & review the bills which interest us. This is already a poorly run organization & it's not getting any better. I urge all of you to cancel your AARP membership & show them we mean business, NOW.

HOT SPRINGS, ARKANSAS -- I am in the coverage gap (donut hole) with my medicine costs. I found that not all drug expenditures count toward the $5100.00 that puts me into the catastrophic stage where my copays are much less. There appears to be organizations that help relieve me of some costs that United doesn't pay and is not responsible for. Here is their explanation:

"Payments made for your drugs by any of the following programs or organizations: "Extra Help" from Medicare; Medicare's Coverage Gap Discount Program; Indian Health Service; AIDS drug assistance programs; most charities; and most State Pharmaceutical Assistance Programs (SPAPs). These payments fall under a column titled "Other Payments" and do not count toward the $5100.00 threshold." If the drug companies are paid by either me, United or these organizations, why don't they count toward my threshold? When I called United Customer Service, no one could answer my concern nor had they ever had the question before. Another way Ins Cos get away with bilking the public?

BALA CYNWYD, PENNSYLVANIA -- AARP has a travel division and offers DISCOUNTS? to members. I wanted to rent a car for a visit to Florida. AARP offers members to visit a vendor they say has a SPECIAL? relationship with its members. On this site car rentals had, on average, 25% higher quotes, than if the members were to visit the individual car rental companies and book directly. WHAT GIVES AARP? Why rip off the mostly older, fixed income, members. Do you lend your BRAND? to vendors for a PRICE? and let them just have their way with the MEMBERS???? Shame on you, no integrity. I wanted a discount on my car rental, not a $25% MARK-UP!!!

PALMDALE, CALIFORNIA -- I have been an AARP customer for the past 10 years. Had automatic renewal all 10 years. Every year they send me a notice that they're going to debit my account. This year they did not. They debited it on the 1st and I don't get paid until the 3rd and they told me when I called them that they will not refund the NSF fee. They do not do that on automatic renewals. So now my dog and I are out $35.

I'm a disabled veteran. I make $1,400 a month on Social Security and I told them all this and they don't care. They won't refund the NSF fee. They knew because I've called in every year and told them wait until the 3rd and they always did and this year I called in and that lady couldn't care less. I do not understand. Good customer service get you nothing at this company. I've never been able to use their card anywhere. Every time I pull it out or we don't take AARP so what the hell are they good for. Please people do not use these people. They will take your money and do nothing for you.

FLORIDA -- Today my husband needed a jump on his truck after having lunch and so he called AARP Roadside Assistance. This was at approximately 12:30 p.m. About an hour later no one had showed up so a stranger offered to give him a jump. He went straight to the Toyota Dealer to have his truck checked out and purchased a new battery.

At approximately 3:45 p.m. he received a call from a service driver who called to tell him he was on his way to jump his truck. My husband told him that was 3.5 hours ago and that a total stranger had jumped his truck 2.5 hours ago and thanks for nothing. We have had this service and been paying premiums since 2007 and this is the first time we have TRIED to use the service. So lesson learned... DO NO BUY AARP ROADSIDE ASSISTANCE!!!! THEY DO NOT SHOW UP!!!!

A "Daily Deal" is posted every day and becomes available at noon. But as soon as it becomes available, It says "All Items are already in Carts". So you wait and wait and wait and still can't add one to your cart. How can that be? How can they already be in carts when the contest hasn't even opened up? This is such a scam. They've changed it. I use to be able to click and continue clicking and usually got one. Can't do that now. How is that Fair? AARP has gone downhill since I joined years ago. How SAD! R ** Vancouver WA. 98664

I have been donating money to the AARP foundation annually and have requested several times to be reminded ONCE (1 time) each year and no more. Still, they continue to send me donation requests an average of about 3 times per month (36 times per year!).

Also, around September 1, 2017, I received an AARP 2018 calendar along with a request to the 2018 annual fund and I made a donation of $102. About a month later I was upset to receive a letter from AARP stating I had not yet responded! How Rude and Unprofessional!

I had to respond with proof that I had made my donation to correct THEIR mistake! My likelihood of donating to the 2019 annual fund as well as renewing my membership in 2019 is decreasing with each additional donation request received. AARP needs to get its act together.

BALTIMORE, MARYLAND -- Used Roadside in December and tow truck damaged the front end of my vehicle. I have been calling since then with no resolution to my issue. Representatives tells me, "An email should have been sent to you for estimate." Honey, you know that no one has sent an email!

At least once or twice a week I call customer service and ask for a supervisor and either they pass the buck or they tell you again, "Someone will call you back or email but thank you for being a loyal customer, we value you." Where? If you valued me as a loyal customer my car would be fixed by now. To think I paid so much money over the 6 yrs as a customer to only get lied to every week. I give a rate of 2. Do better AARP!