SALT LAKE CITY, UTAH -- I just read a published review by someone who defines and expresses my similar negative experiences with AARP Medicare Complete from Secure Horizons, as well as some of the variable claim agencies they ... read full review5 Replies - Latest reply on 12/07/2010
On July 30th I finally received a "PROVIDER MANUAL'. Only seven months into my contract year!!! I had occasion to call "AARP medicare complete" in February of this year and was told by a supervisor that ... read full review2 Replies - Latest reply on 12/13/2010
Are they all Nincompoops?
LACEY, WASHINGTON -- My wife and I moved from Arizona to Washington on August 3rd, and I began trying to find a physician, due to my health problems. I was informed by several pharmacies and doctors I called that no one ... read full review8 Replies - Latest reply on 09/21/2011
Stay with REGULAR Medicare!!!
SALT LAKE CITY, UTAH -- I am in the medical field and do all th medical billing for a very busy surgical and therapy center. AARP Medicare complete "CLAIMS" to follow all medicare guidlines, yet there is not one claim that they ... read full review5 Replies - Latest reply on 07/26/2011
I sat here typing this as I watch my mother suffering near death as this company continues to block her from receiving the life saving procedure she needs.
She accepted this policy as a supplement to ... read full review5 Replies - Latest reply on 11/03/2010
Aarp Medicare complete from united healthcare is a nightmare. Do not do business with this company. Aarp should be ashamed to sell this service to the elderly!
3 Replies - Latest reply on 11/20/2010Add reply
The plan advertises doctors that allegedly are included in the plan, but no longer participate.
MILTON, FLORIDA -- My husband has pancreatic cancer. After endless hours on the telephone with Secure Horizons, UHC I was asked how many procedures we are talking about. "I said 3 x 52 = 153 procedures. She said OK 153 ... read full review3 Replies - Latest reply on 06/04/2011
PO BOX 29675 HOT SPRINGS, ARKANSAS -- On or about 15 December 2008, I enrolled in the AARP Medicare Complete plan #3 with the High Rider Option. On at at least three occasions since, I have called, talked to customer service and complained that I had not received a payment book or membership identification for the rider coverage.
1 Replies - Latest reply on 08/15/2009Add reply
On this date 15 August 2009, my mail contained a payment book with payments starting on 1 January 2009. That's 8 months of no coverage which I have no intention of paying.
I tried to call them at 1 800 950 9355 on multiple occasions only to be told "Sorry but we are experiencing system difficulties, please call back later.
I have had it. Did you see the multi-multi million dollars profits this company is racking up in the times of hardship?????
Block on My Card
SALT LAKE CITY, UTAH -- I have AARP Medicare Complete (Group/Retiree Plan which has a prescription component).On my way home from the Dr. I stopped at my local drug store to get prescriptions filled. It seemed to be taking ... read full review1 Replies - Latest reply on 11/30/2010
I applied for AARP Medi-gap to pay a premium of $260/month. My mom had some therapy done and 3 months later after getting the bill AARP comes back denying the claim. They say they determine it was a pre-existing condition meaning the first 3 months of the plan they will not cover. OK I'll be willing to give them that.
1 Replies - Latest reply on 07/25/2010Add reply
The second half of my mom's treatment is purely cost of meds (Medicare part D) so AARP knows it doesn't have to do that.
Later my mom has some simple blood tests done and Medicare only pays $20+ and AARP is suppose to pay the rest. They denied the claim. Zero. Three months of paying $260/month and they wouldn't even pay $90: taking your money and going out of their way to avoid giving any coverage no matter how small.
All they want is your money
My husband and I live part of year in Washington and part of the year in California. When we started going to California in 2009, we transferred our insurance to California, which the Company told us ... read full review5 Replies - Latest reply on 08/30/2012
I have tried for hours to get information from this VERY user unfriendly mess you call a web site.
2 Replies - Latest reply on 12/07/2010Add reply
I have tried to register and it will not accept my ID.
It sounded good but when I checked into the available doctors most were not still at the same address and other doctors were not ones that I prefer. Make sure that the provider that you want is still available under this program (even if they are listed in the book!) Add reply