Ace Cash Express

1 reviews & complaints.
Company Profile
Ace Cash Express
1231 Greenway Drive, Suite 600
1231 Greenway Drive, Suite 600
877-223-2274 (ph)
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IRVING, TEXAS -- a representative called my home at 2pm I went to get receipts. I asked what numbers she needed from the receipts and she hung up on me. I called back four times and she hung up each time because I could hear background noise and the fourth time she answered me I asked her not to yell at me since I wasn't yelling at her but she wouldn't hear of it.I hung up and called again hoping that she had calmed down. I just wanted to get the matter resolved I have the proof so what was the problem. I have a copy of the whole incident on tape. This was very unprofessional. Is this the type of people you have working for your company.

To help keep me as a potential future customer, I would like the following:

Have your employees go through anger management. This is a job where employees are supposed to use tact and take control of the situation. I want an apology I didn't deserve to be treated that way .

At the very least I would like a response from your company regarding this incident. Thank you for your time.

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