ACER Computers SUCK
TEMPLE, TEXAS -- Thinking buying an ACER computer? DON’T!
If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split ... read full review5 Replies - Latest reply on 11/29/2013
Acer Aspire S3
PHNOM PENH -- I am living in Cambodia and I brought a new laptop computer Acer AspireS3 just six weeks ago. I found out the color of the monitor (Resolution) is more shade, more white compare to other computers. When ... read full review
I strongly advise anyone not to buy an Acer laptop. I bought one and I could not get any support when it broke down because they would not help you unless they [know] your laptop ID number. The laptop ID number is written on a paper sticker (!!!!) under the laptop (!!!!!) and gets wiped out after 6-7 months 2 Replies - Latest reply on 08/24/2012Add reply
Absolute Rip Off
GRAYLING, MICHIGAN -- ACER LAPTOPS HAVE SUBSTANDARD CAPABILITY - SCREENS BREAK, KEYBOARDS ARE NOT RESPONSIVE, BATTERY LIFE IS 20 MNS, THE LIST goes on and on. Then you call for help and they want 200.00 - this is the worst ... read full review3 Replies - Latest reply on 05/17/2012
I ordered a 16 GB, and only received 8 GB. Am very dissatisfied. 2 Replies - Latest reply on 10/05/2011Add reply
Acer Lap Tops
I purchased an Acer in mid 2009. I've had probs from the beginning, yes, of all places, WALMART. They wouldn't take it back, I had pho number where to send it, paid that price, then described the probs, ... read full review1 Replies - Latest reply on 08/06/2011
I was told I could repair the hard drive and send back the old one. I asked if I could have that rushed to me and said yes. Then after charging my card (hold for 110 dollars) I was told I could not have that shipped overnight. I calmly asked why and got some weird response that made no sense. I calmly cancelled the order and was given confirmation. It has been a week now and they had not taken off the hold on my card. I was told in no uncertain terms that it would be a month before those charges would be dropped from my card. This is not how you do busisness. I will never do business with this company again. Very infuriating.1 Replies - Latest reply on 07/08/2011Add reply
For all who wish to buy an Acer laptop!!!! Stop and think twice. Acer will not warranty the new 3d glasses or screens.
I purchased a state of the art 3d laptop computer. It was only 5 weeks old when the glasses developed a crack in the right lense. Defective workmanship.
The frame is cracked and the lense or glass piece is damaged. I did not break them as I bought a hard Atache case to keep everything in. When I opened the case the glasses were damaged. Acer will not go good for them even though the were five weeks old. I have email after email in conversation to Acer and they would rather loose sales than to make one customer happy. This is my second and last Acer laptop I will ever buy. I hope everyone in the computer business and computer purchase will reads this and so Acer will get a black list.
Anyone wanting to know more can send me an email to ve3hfx@Yahoo. Ca
I will reply
I strong urge anyone buying a lap top to steer clear of the Aspire line and away from Acer all together. I purchased this thing from Wal-Mart around the end of last year as the result of a promotion the store was having. I do understand that the low price meant that I was not getting a top of the line machine, but I did expect something that worked better than some of the 3 year old lap tops that I have as back ups.
This has turned out the be the slowest and worst performing machines I have ever owned. My biggest problem is that I cannot use any multimedia capture card with this unit. I have tried several different brands and none of them work.
They work on every other brand but this one. So far Acer has not resolved the problem and I may be forced to go out and get a new lap top for the sole purpose of running the external multimedia cards.
I have been getting a lot of feedback that buying an Acer product was a huge mistake and I can say that I fully agree with the comments.
Avoid Acer like the plague.
I bought a laptop 7 months ago, and I am very dissatisfied, the mouse touch is no longer working, I needed to buy a regular mouse, there is no warranty unless you pay for extra always extra, avoid ACER 2 Replies - Latest reply on 11/19/2010Add reply
I recently bought an Acer E-Machines net-book to help my daughter with her exams. It packed up only after a couple of months - the screen started to flicker and eventually fail completely. It was sent back for repair under warranty - but then received a letter from Acer asking for nearly £100 to fix it. When I queried this I was told that certain hardware elements are not covered by the warranty, and this includes the screen.
3 Replies - Latest reply on 09/23/2012Add reply
So, I'm now £200 out of pocket for the original purchase from Tesco Direct, my daughter has lost the use of the net-book and I can't afford the repair - and to add insult to injury they want me to pay for the cost of returning the faulty machine to me.
I would warn anyone considering an Acer E-Machine product to tread carefully. They are comparatively cheap - but in my opinion, as an organization completely void of scruples (let alone customer care or after sales assistance.
Acer Customer Service (or lack thereof)
SAN JOSE, CALIFORNIA -- I purchased an Acer Aspire AS-5738PG laptop back in February 2010 and was very excited to upgrade to a newer laptop since I have been using a 3 year old machine and it was not cutting it. I received the ... read full review
Acer Aspire 5520
VIRGINIA -- I purchased my aspire 5520 in Mar. 2008 from Walmart.com. From the very beginning I thought this was a very good laptop, very comparable to laptops from other vendors. In fact, since then I have purchased ... read full review3 Replies - Latest reply on 07/26/2010
Believe every thing bad that you read about there service. it sucks and they don't care. i will never ever buy anything Acer as long as I live. Add reply
Terrible Customer Service
I bought an Acer 6903G from Simplyacer on the 20.11.2009. The Hard Drive failed on the 19.12.2009. Because it was one day outside of their 28 day guarantee, Simplyacer were unable to help me, and I had ... read full review
We purchased a laptop computer and a netbook from Best Buy. They were both Acers. The netbook stopped working (I think my 5 yr old dropped it). I called Acer and they asked me to ship it to them for repairs. The computer was repaired in three days and I had it back about 8 days after sending it to them. They fixed it under warranty and it is working perfectly again. 1 Replies - Latest reply on 12/19/2009Add reply
My plug to my Acer (where you plug it into the laptop) got really hot and it got harder and harder to charge the battery. you had to turn it a certain way. The stupid plug finnally got so hot it melted. So I called Acer and they said it was the cord so I had to order another one that I had to pay for. When I got I got it it did the same thing so I sent them the laptop. The sent it back saying I had spilled something on it (which I did NOT) and refused to fix it unless I paid them $300 for repairs. When I got it back they didn't even snap it back together right. I'm still trying to find someone to help me fix it because its now out of warranty.... My online business has been run into the ground because I can not be there so I have lost a lot. I am really cheesed off!4 Replies - Latest reply on 12/16/2011Add reply