TORONTO, IDAHO -- I am trying to confirm reservation for my return journey. I am continuously calling them from last ten days to confirm booking on phone, email, fax. But it seems this Russian airline office in Toronto is ill-staffed. And their voice mail boxes are also full. The girls who work there hardly attend 3 to 4 calls in a day. Most of the time they are keeping the phone down and busy in their personal activities in office. It is difficult to get confirmation or even to talk to them.
I think this airline is more like a junk, ill-equipped, corrupt staff. They are complete rip off. I think they need to close down their business and go home.