Don't Shop at Aeropostale if you want to return merchandise that's defective
Posted by Nena on 2010-10-19
PALM BEACH GARDENS, FLORIDA -- Oct. 2010 I purchased a belt 2 months ago and it practically fell apart. I took it back to the Wellington Mall in South Florida, and was told that it looked like I had worn it too much. I had my receipt and was told that I couldn't even exhange it. I was given a customer service phone number that I left 4 messages on and I e-mailed the Aeropostale customer service 2 times with no response. I then went to the Palm Beach Gardens Mall in SOuth FLorida and was told that it looked like a dog had chewed on it. I have never been treated this way from a retail store. I would recommend to never shop at Aeropostale if you ever want to exchange or return an item that is defective.