BOAZ, ALABAMA -- I had the more expensive flexible partials made there about two weeks after I had several teeth pulled. The roots had broken off the teeth when the free clinic pulled them. I told the technician this and she failed to tell me that I should wait until the tooth fragments worked their way out of my gums and as a result there is a big gap between the outside of my gum and the denture. Big enough to pack a lunch in when I eat. Then the technician actually moved the mold cup before the mold was set then pushed it back into place.
The lower denture's teeth surface is even with the gum surface making the lower plate essentially flat. I mean there is no white tooth higher than the pink gum material. Not knowing the difference and trusting these so called "professionals," I have worn the partials for 8 years now and my bite is so off that my upper and lower front teeth butt against each other and has resulted in wearing them flat, taking the edge off them.
I have also had three teeth crack and break because of the uneven pressure exerted on them. I went along thinking this was just my destiny and the results of getting older until I recently had another tooth pulled and a real dentist evaluated my partials and explained this all to me. I am having a new set made next week by real professionals and throwing away the junk Affordable Dentures made for me. And by the way, I have never been treated so rudely in such a condescending manner as I was. Don't be stupid, naive, and complacent like I was. Go to a real dentist and get real dentures even if you have to work out a payment plan.
ANDERSON, SOUTH CAROLINA -- I started getting my teeth pulled in April of 2013. I had bridges on top where I was getting my dentures. I had 3 teeth pulled and didn't come back until Dec.13. I had 3 more pulled. Then April 2 more pulled. They had discussed with me about the NDWP. I ask what was the difference in that package and the regular way they pulled and replaced teeth the same day. They would give me a temp. denture to wear for a year. I ask what was the difference in the teeth, they said, "you get to choose the color of your teeth, the size of your teeth, just more choices when you choose the premium set of dentures."
I chose the premium which was $830. I gave them $350 to start with 4/2/13. They made me sign a paper while I was in the chair with my mouth numb, agree to the NDWP. When it was time for the last 4 teeth to be pulled they put a set of denture in that was a cover to wear for 1 year. They didn't look for feel like teeth but I wore them and I was back and to, back and to from Martin GA to SC and they never could get these so call dentures to fit me. So I kindly went back and told them that these teeth were not going to work for me and I could not keep driving over here for the next several months.
I told them "I wanted my real teeth soon asap." The nurse or helper went and got Mr. **. He came in and says "So you want to get your real dentures" I replied, "yes." He said, "Well, let's get to it." So they told me to come back the next day and they would have my dentures. I went back and they did what they do. While the helper was cleaning my mouth she told me that I would NOT get a reline on these teeth. So, the teeth was rubbing my gums and I had to go for adjustment. They put powder in and they can tell where the pressure is so they can grind that particular place.
I had to go back a few times and have the same thing done. A different helper come in and she was gone a while to talk to Dr. Evidently they must have ground an area too much, but he was going to make me another set so he did and he ask me how those were and I said they did have suction. The helper brought me a paper to sign saying I would have to pay if they had to make me another set of. That was an insult to me, for I didn't have any control how my dentures were made. I was insulted more than once.
I went back over to see Mr. **. He was mad to see me there I guess. When he put his hands in my mouth he was trembling. He interrogated me for awhile asking me if I thought they were a rip-off and let me know he had been doing this for 15 yrs. I told him I had not said they were a rip-off. I had ask for my money back because he could not fit me. He replied, they didn't give refunds. He wouldn't let me talk so I told him "I don't have to take this from you" and I left.
My teeth don't fit today. I talk like I have mush in my mouth. I hate wearing that glue in my mouth. It keeps them in but not a fit. I have never been so humiliated in my life. I save up $830 so I could get a better quality of teeth which was a LIE. My teeth have abrasion all over them, the front tooth has a chip in it and they don't fit. Affordable Dentures should be shut down in Anderson. There were other people that had as bad of a problems but different. I know people that have to go elsewhere to get dentures that fit. I paid $830 and shouldn't get to keep that money as he gave me defective dentures.
GREENVILLE, SOUTH CAROLINA -- I read the hundreds of negative reviews. I knew the risks and still went anyway. Why? The simple truth is I was broke like I imagine most people who use Affordable Dentures are. The total cost to save my teeth was looking to be upwards of 10,000 dollars. I wanted my teeth pulled and Affordable Dentures was my only option due to financial issues.
The first visit was nice enough. The receptionists were polite even if they didn't seem to have a clue what they were doing. The only bad experience I had was a very rude lady who dealt with the mountains of paperwork I was filling out. You could clearly tell that she hated her job. With that being said you run into unpleasant people every day and unless you are incredibly thin skinned it shouldn't bother you. It was the least of my problems.
The initial appointment started with a consultation. I didn't actually have anything done that day. The dentist and an assistant came in and gave me the costs as well as explained the process. They were fairly thorough and had no problems answering my questions. At this point I figured that I had maybe dodged a bullet. I was very hopeful that I was going to be one of the lucky ones.
I began to get suspicious when they refused to pull my teeth unless I agreed to buy their most expensive package. Being in a dire financial situation I really didn't have much a choice. The most expensive package isn't what I wanted but it was still far cheaper than getting work done elsewhere. I agreed and signed the necessary paperwork. My next appointment was going to be about a week later.
The next week I came in early in the morning to have my impressions made. This was fairly quick and I was only in the office for about an hour total. The impression taking process was very unpleasant and I gagged the entire way through. I personally don't blame the dentist because I do have a very strong gag reflex. Other than that the whole process was very smooth. So far so good right?
Later that afternoon I came back to have 16 teeth extracted. I got to the office and waited about 30 minutes before I was seen. I got to the back and began injections. After this I went to a full blown panic attack and came close to passing out. The one positive is the dentist who was working on me took it in stride. I wasn't treated disrespectfully and after about 30 minutes the panic subsided and she was able to finish my injections and begin pulling teeth.
Getting 16 teeth pulled is about as pleasant as it sounds. I have had many teeth extracted in the past and this was by far the most unpleasant experience I have had. The most curious thing about this visit was there was NO assistant involved in the actual dental work. The dentist was working alone for the entire time. Maybe this is standard procedure at some places but it felt odd to me. The dentist was VERY rough and borderline careless during the extractions. She had to yank especially hard to remove some of the teeth at the bottom of my mouth. I immediately felt pain despite being numb.
Once the numbness wore off I could not open my mouth fully for days. It took a full week before I was out of severe pain. It honestly felt like she had broken my jaw. I decided to tough it out as I have a phobia of dentists. Once the severe pain was over my jaw was sore for the next two months. I'm fairly certain that isn't the norm for routine extractions.
Once the actual extractions were over they stitched my mouth up and inserted my temporary denture. Now I consider myself a very tolerant person. I was willing to look past the sales pitches, the potentially broken jaw, and the incompetent receptionists. What really set me off is when the denture itself was so poorly made that it would not even stay in my mouth. I knew something was up when the lady who inserted the denture told me that I would need to wear "a lot" of adhesive to get the denture to stay in. Despite the fact that my mouth was swollen and that my gums had not yet receded at all.
Fast forward a few months later and the denture does not fit at all. Even with adhesive it falls right out. I have several family members who have been through the same process elsewhere and they NEVER had these issues with their temp dentures. This is simply shoddy work on their part.
As of now I essentially have no teeth and won't until at least 2-3 months later when I am supposed to return for my "permanent denture". It is incredibly humiliating having to go out in public with no teeth. I returned to ask what they could do and they wanted around 300 bucks for a reline but recommended I just get a new denture made (which they of course wanted to charge me around 600 bucks for). I couldn't believe what I was hearing. They made an awful denture and refused to fix it. Suddenly all of the nightmare stories began to make sense. I kindly told them to screw off and that I would just wait a few months.
Remember when I mentioned the people up front being incompetent? The worst part is that they botched the paperwork with my insurance company and now I owe Affordable Dentures 700 bucks (which I really don't have). I implore anyone who is thinking about Affordable Dentures to listen to what I am saying. If possible save your money and wait. Or perhaps see if you have a family member who can help you pay to get the work done at a reputable dentist.
Always remember that you get what you paid for. You'll most likely have the same terrible experience that the rest of us did if you choose Affordable Dentures. You have been warned and you have no one to blame but yourself if you agree to their scam.
HOUMA LOUISIANA, LOUISIANA -- I had six teeth left on my top in the front they started chipping. So when a new clinic opened in my town, Affordable Dentures, I was ecstatic thinking okay I can finally get things done since it was in such a convenient location. So I made a loan for 1500.00. And went in to get my teeth extracted an immediate dentures. I was happy every one was so nice. I paid cash and never felt uncomfortable about my dealings. My dentist he seemed nice. But when I left I was not given any follow up appt. He never explained anything to me. His assistant did more than him. I figured he was just busy.
I started getting bone protruding hurting so I called to see about going in and was told he couldn't see me till Monday. So I asked for my pain medicine to be refilled since I had to get through Friday till Monday. And the receptionist politely told me "no", that he wasn't in and told me just to rinse with warm salt water. I did what I was told and suffered through my weekend. By the time I was finally to be seen my dentist didn't even come in to see his handiwork.
Only his assistant - she did his job great. But I didn't pay her. I paid him. He nonchalantly walked down the hall not even stopping to take a look at my jawline that's showing. I love my immediate dentures. But the money I paid. I think I should have a decent dentist that is interested in helping his patient with care. My Medicaid dentist treats me better and he doesn't get paid so much.
My advice is if you're looking for a dentist to assist you in getting dentures, don't do Affordable Dentures. It's all about money not about your oral health. What bad you got your dentures and then forget you? No check up too see if you're healing properly. Actually it's my fault for my bad teeth. But when I have to make a loan for 1485.00 and have to pay back 3,300.00 just for a top denture and extractions. Least my dentist could have put forth a little more effort to look like he was doing the job I paid for.
It's sad the way people with money are stuck up snobs, to the less fortunate. I didn't have money for groceries so yes it hurt me deeply to be treated this way. And there's nothing I can do but suck it up. Thanks Doc. Affordable Dentures and their new opening in Houma, Louisiana. The lady assistant with the short hair - she is the only reason I am ok. She did her job and his all he did was butcher me and kept walking.
LAKELAND, FLORIDA -- My wife recently went and was told by the Dentist they could provide a better product than the set she already had. My wife was really excited, since her original set never fit well, and began the process of getting her new dentures. After the work was done and she had went home, she discovered that the fit of her new plate the wire which was still a little loose, so she returned to see the Dentist. The Dentist did some adjusting and in the process broke the wire which holds the plate in place causing a piece of the wire to protrude out from the plate and stick into her upper lip. When she called to get this corrected she was told "no problem" but she would have to pay an additional fee.
This place is a shame. I guess greed and corruption have finally set into the medical profession in that doctors care more about money than their patients' well-being. They broke the product and now refuse to fix their mistake without getting an additional fee. I know this review probably doesn't mean much, but if you are considering using this place, DON'T. The old adage "You get what you pay for" truly applies. Don't be lured by their low prices and fast service because that's what you will get, a cheap product provided by an organization that is driven by dollars instead of patient care. Good Luck!
WILSONVILLE, OREGON -- I have been a client of Affordable Dentures in Wilsonville, Oregon since March of 2015. I initially went to Affordable Dentures for a reline of my upper dentures, which had been made somewhere else. The dentist and staff was very friendly and listened to my issues. They relined my upper dentures for a very nominal fee and replaced an o ring in my lower implant denture (free of charge). I was told that my upper and lower dentures did not line up properly and that I may have trouble with o rings or housings.
Since that initial visit, I have lost o rings and a housing came out of the lower denture. The office made a new set of dentures in one day. I cannot praise the office dentist and staff enough. They went well above the normal. The dentures look good and I can chew better than I have in years. I would rate them as 10 out of 10 across the board. WELL DONE!!!!!
BARBOURSVILLE, WEST VIRGINIA -- In May of 2011, I was purchasing new dentures because my older ones kept breaking. I went to Affordable Dentures. I was told about the economy dentures, the custom, and the top of the line, which looked more like real teeth. I was told they were made out of a better material and should last a long time.
I had no problems until a little over a year. One of my front teeth fell out. I super glued it in. It has stayed. Then last night, I was chewing on a soft granola bar. I felt something hard in my mouth but didn't think about it because I've always been able to eat steaks, corn on the cob, etc. I took a drink of my Coke. After that something felt strange. I moved my tongue around and my 2nd tooth in the front on upper plate had fallen out and I had swallowed it.
I paid in 2011 over $1200 for the top of the line dentures which were to be stronger. My mom has been wearing the same dentures for 26 years with no problems. I think Affordable Dentures charges you a significant more amount of money for the top grade but they still aren't very strong. I live in another state now and a dentist is putting in a new tooth in my upper plate. For the price I paid, there should have been a longer warranty time on the supposedly ultra set that shouldn't break. I would definitely go somewhere else if I would need new dentures. I feel I paid for the high quality but got a cheaper set.
FRANKLIN, INDIANA -- Ok so today I went in to Affordable Dentures in Franklin, Indiana. I love my new smile and the staff was great. Although they are a little hard to get use to - having more teeth - they look wonderful and fit great. I am only 45 yrs. old and I can honestly say they have made me look younger since my old dentures teeth seemed small and were definitely wore down.
The staff was wonderful and worked with me. They looked so great I smile a lot more. Definitely worth the money although I got the premium ones for 1175, I think the middle grade ones with wax try-ins would of been just as good. Also my dad got his the same day and he loves his as well. Definitely go here... You get to see them in a wax mold first. Thank you Affordable Dentures, I love my new teeth.
ATLANTA, GEORGIA -- I went in to the office, picked the premium package @ $1980 for a upper plate with adjustments and reline as necessary for 1 year. I paid in full, they extracted 6 teeth, placed the denture, gave me instructions then rushed me out the door. The denture is the most miserable, horrible denture I have ever had to deal with. It is too big, it falls out, it gags me when trying to put it in. It feels like it is cutting into my nose every time I try to chew or bite.
I call for an appointment to fix it - they are only open Monday - Friday 9AM to 3PM and are 3 weeks out on appointments. I finally got in after 2 months only to have them make an adjustment that did not fix the problem and was told my jaw was shrinking more than they thought it should. Eight months later I've finally managed to get an appointment that works with my schedule. Called to confirm the appointment and was told my appointment was not for another week and they couldn't do anything until then. I explained what date I was told to come in and I wasn't happy with denture or their customer service and was told "we'll tell the doctor in a week."
I don't know what else to do but go back because I can't keep spending nearly $2000 and the time to find a dentist who can actually make a denture and care about the quality of their work or their patients. People beware. Affordable Dentures are not affordable nor do they care about patients. They get your money and are done with you!! They have no clue how to make a denture that actually fits.
ALBURQUERQUE, NEW MEXICO -- Went there to get dentures because they make it sound so pretty over the phone. Drove 260 miles with the understanding that the dentures would be ready the same day. Dentist advised me to get upper with metal plate. I agreed because he said it would only take ten days to have them ready. After not hearing from them 14 days later, I called to ask how much longer. Woman who answered phone replied very rudely that they will be ready when they're ready.
After two more weeks of waiting, they finally called to make appointment. Was told to be there at 11 am for fitting and they would have them ready by 3 pm. Rented car to drive up there thinking that was going to be the case. Fitting went o.k. was told to return at 3 pm for final product. Took almost 2 hours to be called in. When the dentures were put in my mouth, one side of upper and lower touched but other side didn't. Was told they had to redo bottom plate. Since I live 260 miles away, I could not afford another trip up there, so I demanded a refund.
The people that work in this place really need to take customer service classes so they can learn how to show a little more respect to the customers. They make you feel like they are doing you a favor. They offer cheap dentures, but BEWARE because you get what you pay for.