GREENVILLE, SOUTH CAROLINA -- I read the hundreds of negative reviews. I knew the risks and still went anyway. Why? The simple truth is I was broke like I imagine most people who use Affordable Dentures are. The total cost to save my teeth was looking to be upwards of 10,000 dollars. I wanted my teeth pulled and Affordable Dentures was my only option due to financial issues.
The first visit was nice enough. The receptionists were polite even if they didn't seem to have a clue what they were doing. The only bad experience I had was a very rude lady who dealt with the mountains of paperwork I was filling out. You could clearly tell that she hated her job. With that being said you run into unpleasant people every day and unless you are incredibly thin skinned it shouldn't bother you. It was the least of my problems.
The initial appointment started with a consultation. I didn't actually have anything done that day. The dentist and an assistant came in and gave me the costs as well as explained the process. They were fairly thorough and had no problems answering my questions. At this point I figured that I had maybe dodged a bullet. I was very hopeful that I was going to be one of the lucky ones.
I began to get suspicious when they refused to pull my teeth unless I agreed to buy their most expensive package. Being in a dire financial situation I really didn't have much a choice. The most expensive package isn't what I wanted but it was still far cheaper than getting work done elsewhere. I agreed and signed the necessary paperwork. My next appointment was going to be about a week later.
The next week I came in early in the morning to have my impressions made. This was fairly quick and I was only in the office for about an hour total. The impression taking process was very unpleasant and I gagged the entire way through. I personally don't blame the dentist because I do have a very strong gag reflex. Other than that the whole process was very smooth. So far so good right?
Later that afternoon I came back to have 16 teeth extracted. I got to the office and waited about 30 minutes before I was seen. I got to the back and began injections. After this I went to a full blown panic attack and came close to passing out. The one positive is the dentist who was working on me took it in stride. I wasn't treated disrespectfully and after about 30 minutes the panic subsided and she was able to finish my injections and begin pulling teeth.
Getting 16 teeth pulled is about as pleasant as it sounds. I have had many teeth extracted in the past and this was by far the most unpleasant experience I have had. The most curious thing about this visit was there was NO assistant involved in the actual dental work. The dentist was working alone for the entire time. Maybe this is standard procedure at some places but it felt odd to me. The dentist was VERY rough and borderline careless during the extractions. She had to yank especially hard to remove some of the teeth at the bottom of my mouth. I immediately felt pain despite being numb.
Once the numbness wore off I could not open my mouth fully for days. It took a full week before I was out of severe pain. It honestly felt like she had broken my jaw. I decided to tough it out as I have a phobia of dentists. Once the severe pain was over my jaw was sore for the next two months. I'm fairly certain that isn't the norm for routine extractions.
Once the actual extractions were over they stitched my mouth up and inserted my temporary denture. Now I consider myself a very tolerant person. I was willing to look past the sales pitches, the potentially broken jaw, and the incompetent receptionists. What really set me off is when the denture itself was so poorly made that it would not even stay in my mouth. I knew something was up when the lady who inserted the denture told me that I would need to wear "a lot" of adhesive to get the denture to stay in. Despite the fact that my mouth was swollen and that my gums had not yet receded at all.
Fast forward a few months later and the denture does not fit at all. Even with adhesive it falls right out. I have several family members who have been through the same process elsewhere and they NEVER had these issues with their temp dentures. This is simply shoddy work on their part.
As of now I essentially have no teeth and won't until at least 2-3 months later when I am supposed to return for my "permanent denture". It is incredibly humiliating having to go out in public with no teeth. I returned to ask what they could do and they wanted around 300 bucks for a reline but recommended I just get a new denture made (which they of course wanted to charge me around 600 bucks for). I couldn't believe what I was hearing. They made an awful denture and refused to fix it. Suddenly all of the nightmare stories began to make sense. I kindly told them to screw off and that I would just wait a few months.
Remember when I mentioned the people up front being incompetent? The worst part is that they botched the paperwork with my insurance company and now I owe Affordable Dentures 700 bucks (which I really don't have). I implore anyone who is thinking about Affordable Dentures to listen to what I am saying. If possible save your money and wait. Or perhaps see if you have a family member who can help you pay to get the work done at a reputable dentist.
Always remember that you get what you paid for. You'll most likely have the same terrible experience that the rest of us did if you choose Affordable Dentures. You have been warned and you have no one to blame but yourself if you agree to their scam.
PORT SAINT LUCIE, FLORIDA -- I called my heart doctor to see how long I needed to stay off my blood thinner to be able to have a tooth pulled. My heart doctor said that I could not go off meds but could get tooth pulled. I called Affordable Dentures in Port Saint Lucie, FL and spoke to lady on phone and told her my condition which she said that they needed a letter from my heart doctor. I asked what was the fax number and doctor name to have my letter faxed to and she gave me that information. Later this woman called and told me that they had received fax and gave me an appointment for April 13th at 9:30.
When I arrived for my appointment, they said I did not have an appointment and they had no fax from a doctor. They did tell me that they would fit me in but later they acted as though I was telling them a lie, or that I called a different office which according to my cellphone, I had the correct place. The dentist talked to me like I was dirt. I was just trying to tell him that I had this conversation with the lady at that office and then I heard the woman's voice and recognized it as the lady that I spoke with on the phone. I did point at her and say that it was her that I had talked to and she yelled at me not to point at her.
So I wound up with my partial getting a tooth put in it as I thought they would pull my tooth but when the doctor's fax came, it still was not good enough for them. I believe that he just did not want to service me by pulling my tooth. I have a partial I cannot wear because the tooth put in there it will not fit in my mouth. I have to say that never in my life and I'm 59 now, have I ever been treated so badly by a doctor. The way he spoke to me in front of everyone in the office and people in the waiting room. I was so taken off guard by that.
I told him that if I hurt someone's feelings that I did not intend for that to be and while I was telling him that, he told me that I was not listening to him and he did not have to service me. I tried to tell him that I was saying sorry. When everyone walked away but one of the receptionist, that person told me that she hated working there because the women there were very mean.
I also am so afraid that my heart doctor may be upset because I was so desperate to have my tooth pulled that I put the dental assistant on my cellphone with my doctor's nurse and she talked really nasty to her. She told my doctor "No dentist worth his weight would accept that fax". Then the dentist told me that he has never had a problem with a heart doctor giving him the note he needed and that they were just after money because they said I would have to have a cardiac evaluation. I told him that I really liked my heart doctor.
Needless to say that I am going to a different dentist. A man who has been in this community for a long time and has a spotless office with people who treat their patients with respect. Charges more, but worth it to be treated right. I have gone to Affordable Dentures for a while because of the pricing but every time I went, new doctor, new office people, but these people at my last time there, they are really nasty. I am also going to contact the board of health because while I was sitting in the dental chair I looked up at the light and it was filthy, nasty with what looked like old spit or blood or whatever it was. It was not clean in my opinion.
CONOVER, NORTH CAROLINA -- This place is as crooked as it gets. I went over with the dentist several times the teeth I wanted extracted and he still pulled a perfectly good tooth. The business is so crappy that the owner won't even talk to me or look at the big cavity in the tooth beside the good one he pulled. It had a hole in it about as big around as a cigarette. I was told I would have to pay again to have it removed period. I think it was done just out of greed to make more money. I'll never go there again and I would suggest you don't go either.
ORLAND PARK, ILLINOIS -- My husband and I both have had full mouth extractions and full dentures and can not find the words to express how GREAT the staff at the Orland Park office is. Every time we walk in the door, we are greeted with smiles and even though the office is busy and we have to wait, the staff is always apologetic and never seem to be in a hurry to rush us out of the office.
Everything was always explained to us and we are always asked if we have any other questions. We have had no problems with the dentures and can not be any happier with the service and product we have received. I have even referred a co-worker to their office and she has been very satisfied too. Dr. B and staff, love you!
PORT SAINT LUCIE, FLORIDA -- I can't praise this site Affordable Dentures in Port Saint Lucie Florida enough. Right from the moment you call you get such warmth, professionalism from either Shirley or Jeannie both able to put your mind at ease any questions you may have or concerns there right there with you, walking you through. Then when you're taken in the back the staff is also very professional, warm and understanding.
As for their new doctor, Dr. Daniel **, I can't praise him enough. Removed a tooth I was in pain with. I didn't feel even once the needle to numb my mouth. Extremely professional and easy to talk with on your situation. Trust me if you have any concerns at all don't worry they're all there working with you. 10 stars at the best. They're definitely a 10 star practice.
LAKELAND, FLORIDA -- My wife recently went and was told by the Dentist they could provide a better product than the set she already had. My wife was really excited, since her original set never fit well, and began the process of getting her new dentures. After the work was done and she had went home, she discovered that the fit of her new plate the wire which was still a little loose, so she returned to see the Dentist. The Dentist did some adjusting and in the process broke the wire which holds the plate in place causing a piece of the wire to protrude out from the plate and stick into her upper lip. When she called to get this corrected she was told "no problem" but she would have to pay an additional fee.
This place is a shame. I guess greed and corruption have finally set into the medical profession in that doctors care more about money than their patients' well-being. They broke the product and now refuse to fix their mistake without getting an additional fee. I know this review probably doesn't mean much, but if you are considering using this place, DON'T. The old adage "You get what you pay for" truly applies. Don't be lured by their low prices and fast service because that's what you will get, a cheap product provided by an organization that is driven by dollars instead of patient care. Good Luck!
ORLAND, PARK, ILLINOIS -- I went to affordable Dentures because the dentist who did my extractions, had me waiting a month for dentures and won't call me or give me a date as to when I would have dentures. I went to Affordable Dentures and oh my God! They took my impressions at 8:00 and at 2:20. I had the biggest smile, ever.
Dr. Marshall **, DDS was excellent, professional and is an expert in his field, He also does implants and can assist you with all of your Dental needs. Fanny, My Technician was so personable, professional and totally confident and provided excellent care. The receptionist Barb was pleasant and everyone explained everything every step of the way.
Other clients in the office who had come in for appointments were all leaving with a smile and well pleased. I really did have a bad experience with a dentist prior to going to Affordable Dentures so I was very anxious and crying. My prayers have been answered and I will be going back whenever needed. Don't waste anytime go to Affordable Dentures, I promise you'll leave with a smile (My teeth look like a million bucks, oh yeah my dentures). They really did exceed my expectations. I am not sure what Technician made my Dentures, but Thank you all. (Lab on premises).
CARTERSVILLE, GEORGIA -- I have been without teeth for about 12 years and was very depressed about not being able to eat the foods I LOVED (cashews, corn on the cob among others)! I had a chance to get a set of dentures and my experience with Affordable Dentures in Cartersville, Georgia was OUTSTANDING, from the receptionist, to the nurse, to the Dentist herself. They explained everything to me, were very patient with me. They took the molds for my dentures, and told me to be back on Wednesday to try the wax set of my dentures.
They put them in my mouth, handed me a mirror to examine my new dentures, and I started crying and so did the nurse. She said I had a BEAUTIFUL SMILE and she is RIGHT! She told me to come back at 2:00 p.m. to get my dentures and again she handed me a mirror and yes, again I cried but now these were my real dentures and I have never felt so cared for by a staff or a Dentist! So I want to recommend Affordable Dentures in Cartersville, Georgia to anyone that needs dentures or dental care! Doctor Jumoke ** and her staff are the GREATEST!!
BOAZ, ALABAMA -- I had the more expensive flexible partials made there about two weeks after I had several teeth pulled. The roots had broken off the teeth when the free clinic pulled them. I told the technician this and she failed to tell me that I should wait until the tooth fragments worked their way out of my gums and as a result there is a big gap between the outside of my gum and the denture. Big enough to pack a lunch in when I eat. Then the technician actually moved the mold cup before the mold was set then pushed it back into place.
The lower denture's teeth surface is even with the gum surface making the lower plate essentially flat. I mean there is no white tooth higher than the pink gum material. Not knowing the difference and trusting these so called "professionals," I have worn the partials for 8 years now and my bite is so off that my upper and lower front teeth butt against each other and has resulted in wearing them flat, taking the edge off them.
I have also had three teeth crack and break because of the uneven pressure exerted on them. I went along thinking this was just my destiny and the results of getting older until I recently had another tooth pulled and a real dentist evaluated my partials and explained this all to me. I am having a new set made next week by real professionals and throwing away the junk Affordable Dentures made for me. And by the way, I have never been treated so rudely in such a condescending manner as I was. Don't be stupid, naive, and complacent like I was. Go to a real dentist and get real dentures even if you have to work out a payment plan.
MADISON, WISCONSIN -- Usually dentist and I do NOT get along. My gums are very sensitive and had problems with getting them numb. This dentist in Madison, I am so thankful for him. He monitored me cause he could tell I was VERY nervous (thinking about if he wouldn't be able to get me numb). I mentioned to him about my concern and he said he would take care of it. AND HE DID. I could've cried. I was so happy with the extractions. I just want to say thank you Donald A. Kraut, DDS. You are the best...