ZANESVILLE, OHIO -- In January of 2007 I went to affordable dentures in Zanesville, Ohio to have my teeth extracted and get my first set of dentures. I paid for the best package and what I got was a nightmare. I was told they can only extract half your teeth at one time, which is not true. Many places do them all at once, I found out later, but here's what happened.
They extracted my top teeth and sent me home with a prescription of pain medication that I was allergic to, even though I informed them repeatedly about this beforehand. When I tried to contact them in severe pain that Friday as soon as I got home, they didn't get back to me until Monday.
I was scheduled to get my top teeth done on Monday. They called me in the correct pain meds and then rescheduled me for Wednesday due to the 2 inches of snow they got, they were closing. Wednesday they called me and rescheduled me for Friday stating they were playing catch-up due to being closed Monday and Tuesday from the 2 inches of snow. Friday they finally seen me, but due to the medication in my system, 4 of my front bottom teeth wouldn't numb. I insisted he wait and let me stop the meds for a few days and let me return, so they could be numbed.
The dentist told me no, he couldn't stop now! So he pulled 3 teeth that were not numb while I screamed and cried and fought him and then cut the last one out that was also not numb! When I walked out the door, I had blood all over my face, I was shaking in shock, crying and collapsed into my son's arms, who had to physically carry me to the car. The doctor was insane, the women working there were witches and the whole atmosphere was a terrible environment.
I had to go back to that horrible place for my fittings as the swelling went down and these people were awful. They violently force the dentures into your mouth, even an 80 year old man and a woman in her 70's in other rooms moaned and cried while only getting replacement dentures! These people are heartless and cruel! I recently received a notice that they have a new dentist there now. No doubt the old one lost his license, I hope! Beware, the same evil women probably still work there!
I should have sued, but instead I settled for my money back and was given it from their corporate office happily after my story! Beware please, you will wait, wait and wait some more, they will bump you and bump you so they can make room for new patient money, they will treat you very brutally and leave you wondering how they're still in business. Don't go there unless you want a cheap fix and can endure the pain and abuse from these people and end up with dentures that are terrible and plan ongoing back 50 times until you give up. They don't know what they're doing!
I feel bad for the new dentist - he's in for a surprise with that staff!! He'd do well to fire mostly all of them and hire new people!!!
WEST PALM BEACH, FLORIDA -- Went in for consult and exam. Was talked into purchasing the New Denture Wearers Package. This consisted of a full set of temporary dentures and several months later fitting and dispensing of permanent dentures. The Temporary dentures never fit, despite having to go back to the office and wait for hours to be seen and refitted, only to return and receive dentures that did not fit any better at all, after the time and aggravation of returning for adjustments.
After only a week or so of trying to wear the temps, I decided to just wait a few months for the fitting of the permanent dentures. Upon returning six months later, as advised, I was fitted, if you can call it that, and had to wait several days for the supposedly 'premium' dentures to be made. Then, you are called to come in for a final set of impressions and fitting.
Upon insertion of the full set of dentures, I immediately noted and stated that the dentures did not fit well, and looked terrible. I was told to wait a week and come back in for yet more adjustments. And, BTW, I paid these crooks up front... about 1400 dollars... They have my cash, and I have absolutely nothing of any value to me... The dentures they fitted and sent me home with are terrible in both fit and looks.
When you complain, they give you a lot of BS, and in addition one particular dental tech, I don't know if she is even licensed, is absolutely a lying, obnoxious young lady. Very obnoxious and not helpful at all. And totally unprofessional, as is most of the staff at this business. They are in it just to make money off of people with no regard for the finished product, a very poor quality medical dental device which they are very bad at fitting and creating.
I am going to go back and ask for a refund, and if they do not comply, I intend to report the dentist and this business to the State Dental Board / Board of Health, the State Attorney Generals Office and the BBB. Stay away from this place. They are dishonest, unprofessional and a total rip-off.
WACO, TEXAS -- Despite the fact that I have very good dental insurance, I have not been able to afford the extractions and upper dentures I desperately needed. Every time I thought I had saved enough, I would receive another estimate from a dentist with designer office furniture and gorgeous wallpaper and carpet that was several thousand dollars beyond my budget as a public school teacher. Finally, I discovered Affordable Dentures and their out-of-the-box philosophy. There are no bells and whistles. They simply do what needs to be done for a reasonable price.
The office is very clean and pretty, but not "designer" quality. The people are very polite and nice. Do you have to wait? Yes. One way the practice saves money is by not scheduling appointments. I made it a point to show up well before the office opened. I was one of the first to sign in. I was seen about an hour later. They immediately took a panoramic x-ray, and I was examined. My options were then discussed. I had done my research, so I knew that I wanted 9 extractions and an upper denture. I chose the non IV conscious sedation.
When the plan had been decided upon, I was given two prescriptions to have filled at my pharmacy. One for pain and one for antibiotics. I was told to return at 1 pm, so I went out to lunch. When I returned, I was given a Valium-type pill and the receptionist and my ride kept an eye on me in the waiting room.
About an hour later I was given an additional amount and thirty minutes later, a little more. I was feeling comfortable, but I didn't really feel drugged at all. Just calm. At 3:20 or so, I was taken back, and I have no real memory of the procedure. The next thing I know, I am being wheeled out of the office by my ride and going home. I had the upper denture in and careful and complete instructions about how to care for myself and my dentures.
The dentist (Dr. **) even called me a couple of days later to check on my progress. It was a good experience overall, and I am very pleased. They did not file my insurance. I paid it all upfront, and I am filing my own paperwork. They provided the paperwork I needed to do that.
The denture I purchased was the economy package. This is the least expensive option. I was given a temporary denture that looks very much like some permanent ones I have seen, and I will receive my permanent one in about six months when my gums have healed. Yes, there will be follow up visits, but I did have it all done in one day. I had my first adjustment and the woman who did the adjustments was very nice and she did a great job. If you do your research and know what to expect, you will be very pleased. Affordable Dentures in Waco, TX provides a safe and affordable alternative if you need dental care and struggle to afford it.
MYRTLE BEACH, SOUTH CAROLINA -- Let me start by saying a extreme lack of money brought me here to start with. I had to have a new set of dentures since the temps. no longer fit. I didn't have $2000 more for new ones. After checking around in Oct.07 I went to Affordable Dentures so excited about getting new dentures (my first set was made in March after extractions). The teeth they made that day looked beautiful but they didn't fit that way. From the start the upper dentures were nothing but problems. There was a gap under the top that let air and saliva in.
I had such a difficult time because saliva and the adhesive continuously poured down over my top teeth. The times I went back I kept trying to explain but they are REAL short on patience if you have any kind of problem. They kept taking more off of them (it just seemed to me they needed something added to fill the gap).
After several months of frustration I went and had them relined. This made it even worse. The upper or lower would not work together. In utter misery, I did not have the money to go buy more somewhere else, I sent a letter to the main office. They gave me a call and said to go back to the Myrtle Beach office. I did but the first thing thing he let me know is this was all he was going to do for me. They first attempted to add something to the original denture, then came back in and told me they WOULD have to be remade. When they came in with the new try-ins the teeth looked horrible they were much longer than the original ones and also are not even (they line up slightly sideways).
By that point, #1 my MAIN concern was that they fit comfortably and #2 they had me so upset I was scared to complain about anything. This I know is my fault, I should have made them do something, but when you are in a situation where you know the people do NOT want you there it affects your feelings. When they brought in the finished product it was so thick and would NOT seat in my mouth but never less they said they were fine and I shouldn't be needing to come back. Well I haven't. I have worked on them myself with a Dremel tool at least trying to make them tolerable to wear.
They are better now than when they sent me away with them but the EXACT same problem is with these. They will not suction and air, saliva and adhesive constantly run over the tops. When I close my mouth or try to swallow I have difficulty.
I finally figured out with my mouth shut my tongue is bound, there is no room for any movement. I have NO idea what to do, I CANNOT afford new dentures, even from the dollar store! I would NOT recommend going to the Myrtle Beach office if you need dentures to wear ALL THE TIME.
You don't realize how drastically it affects the quality of your life. You can't go anywhere without teeth and go very little when the teeth you do have are so unbearably uncomfortable. I only go out when my little boy absolutely needs me to go somewhere. PLEASE SPEND WHAT MONEY YOU HAVE WISELY. The quality and the attitude of this business is in definite need of help. If one person reads this and it helps them to go somewhere else, then God Bless!!!
I just wanted to add a note: The only reason I went to A.D. to start with is lack of money. MY ILLNESS THAT COST ME MY TEETH TO START WITH AND I STILL HAVE HAS TAKEN ALL WE HAD SAVED OR COULD SCRAPE UP. Yes, now I am paying for it in spades!Believe me if I had the money I would have a new set tomorrow.
MADISON, ALABAMA -- After reading the price list for the dental work I needed done I chose affordable denture of Madison Alabama. The night before I went I stayed up freaking out (as I HATE needles) and was researching the company and the procedures praying they would knock me out lol. It didn't happen. Upon searching for hope, I stumbled upon the reviews. It almost made me change my mind. There are so many unhappy customers and most of it is customer service issues...
I was honestly scared. But knowing I had to do this I sucked it up and prayed for the best. When I got there at 07:30 they saw me quickly, were very respectful, did a full mouth X-ray for the price advertised ($90) and did my impressions.
I left about 10 am because they told me to return at 1:30 for the procedure and my temporary denture would be done. They also stressed the importance of eating a great lunch because it would be harder later. I did as I was told and returned at 1:30. She brought me right back and checked my blood pressure. She knew I was nervous (the nurse) and told me to go outside and smoke to calm down and to come back. So I did and it helped.
Once in the room Dr. ** told me everything she was going to do and what she was doing as she did it. She was fast but thorough. She kept praising me for how good I was doing (I was screaming because they have to shoot Novocaine in the roof of your mouth and it hurts) and once finished she left me there to relax and to completely numb. Then she tested every tooth before she started. She finished about 30 minutes later after pulling 9 teeth, rinsing, and stitching up 8 as well as packing them to keep me from getting dry sockets and added one to a recently pulled tooth. (Not her work.)
She prescribed me pain meds and told me to return the next day at 10 am. I did, and the nurse asked if my night was ok and and asked about any problem areas of the denture. I showed her and she sanded it down for me and now they are comfortable even though I had the procedure yesterday. I love this place and I will return with all my business from now on. I had budgeted $2000 which is what I figured up after researching their advertised prices including extractions. I paid $1900! I love this place and all that work there. Thank you so much!!!
CHARLOTTE, NORTH CAROLINA -- I had been dealing with my bad, decaying teeth for almost three years. I was always in pain and even though I am only 40, neglect for the past ten years, forced me to consider other options, as I am a single mother of two boys and spending 50,000 dollars on my teeth was just not happening. I went Affordable Dentures, after doing some research as to the procedure. The entire staff was very polite, caring and pleasant. The dentist that removed all of my 14 teeth, had an excellent bedside manor and put me at ease immediately. I figured I would spend three hours having my teeth extracted, but he had ALL of them pulled in less than TEN MINUTES!!!
After receiving my dentures, I FINALLY had my beautiful smile back, and have absolutely no regrets. Best 2,500.00 I ever spent!
CORPUS CHRISTI, TEXAS -- They were busy, but kept me apprised of what was going on. Staff was great. Dr. looks like he was from outer space, but made me feel comfortable. Got my the premium set of dentures and they fit nicely. Have had problems with the lowers, not the dentures fault, most people do. He discouraged me from getting lower implants because he said he doesn't like doing them. A year later and many issues I have decided to get the mini implants, but because he sold his practice and I can not use my Care Credit card I am having to go to one in Friendswood TX for my lower implants. But really, besides the dentist being a little strange, I love my uppers and hopefully after the implants will love my lowers.
TULSA, OKLAHOMA -- First of all you are rushed in and out like cattle with little input since the staff thinks everything is fine even though you try to tell them different. I was [shown] the Ultra set that was of considerably better quality than all the other options. So I chose to pay the extra cost for That quality. When I received my dentures they were NOTHING like the sample I had been shown! They are cheap junk! When I asked about the quality and what I had paid for I was told I got the Ultra, so I asked to see the samples again and was shown ONLY the lower quality sets. They belittle you and act as if you should take what you're given and move along while they take your money. They are a complete RIP OFF!
AUSTIN, TEXAS -- I have seen mixed reviews for Affordable Dentures. I have little to say about them that is bad. It is a franchise and you may have different experiences but overall I think that the quality and value are out standing! I agree that you should read the information on their website prior to going in, and ask questions if you aren't sure about something. I couldn't have afforded any of this dental work anywhere else but I am kind of thankful for that. I purchased an economy denture in 2005 and it still looks great. I am having the implants done now that the bottom is ready for the permanent denture and to match it am redoing the top but have no doubt that I could have gotten several years more out of the top one I already have. Dr. Alexander, and his staff are friendly, efficient, and for being a trip to the dentist, it is actually enjoyable going there. Even knowing that this type of office can often have a long waiting period, this office really gets you in and out in a reasonable amount of time. It is a shame that now that I finally found a great dental office, I won't need them anymore. They worked themselves out of a job with me. Thanks!
TYLER, TEXAS -- My friend went to Affordable Dentures in Tyler TX because he couldn't afford to go to a dentist. The last dentist he went to, Dr.[snip], of Tyler charged him $6,000 to pull 5 teeth and make uppers for him. Less than a year later, the plate split in half and Dr. [snip]'s office to do another one for full price, and would not stand behind his product. So we went to Affordable Dentures. It is over 100 miles round trip and takes the day, not something an 87 year old man does easily. Doing everything in one day was important to him. No extractions, just a new plate. We have now spent 6 entire days going there, not to mention the cost of gas and the last two trips were because the teeth keep falling out of the denture.
When we go to get a single tooth glued in, we still have to wait the entire day!!!
When I complained about all of the above, the receptionist told me to shut up.
They are so accustomed to dealing with meek senior citizens who feel that they have no other choice, they feel entitled to treat them abusively. Maybe they are preparing them for nursing home abuse????
A verbal beating is a beating all the same.