Affordable Dentures - Page 3

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2.5 out of 5, based on 38 ratings and
95 reviews & complaints.

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I'll Fitting Dentures - Twice
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MYRTLE BEACH, SOUTH CAROLINA -- Let me start by saying a extreme lack of money brought me here to start with. I had to have a new set of dentures since the temps. no longer fit. I didn't have $2000 more for new ones. After checking around in Oct.07 I went to Affordable Dentures so excited about getting new dentures (my first set was made in March after extractions). The teeth they made that day looked beautiful but they didn't fit that way. From the start the upper dentures were nothing but problems. There was a gap under the top that let air and saliva in. I had such a difficult time because saliva and the adhesive continuously poured down over my top teeth. The times I went back I kept trying to explain but they are REAL short on patience if you have any kind of problem. They kept taking more off of them (it just seemed to me they needed something added to fill the gap).

After several months of frustration I went and had them relined. This made it even worse. The upper or lower would not work together. In utter misery, I did not have the money to go buy more somewhere else, I sent a letter to the main office. They gave me a call and said to go back to the Myrtle Beach office. I did but the first thing thing he let me know is this was All he was going to do for me. They first attempted to add something to the original denture, them came back in and told me they WOULD have to be remade. When they came in with the new try-ins the teeth looked horrible they were much longer than the original ones and also are not even (they line up slightly sideways).

By that point, #1 my MAIN concern was that they fit comfortably and #2 they had me so upset I was scared to complain about anything. This I know is my fault, I should have made them do something, but when you are in a situation where you know the people do NOT want you there it affects your feelings. When they brought in the finished product it was so thick and would NOT seat in my mouth but never less they said they were fine and I shouldn't be needing to come back. Well I haven't. I have worked on them myself with a Dremel tool at least trying to make them tolerable to wear. They are better now than when they sent me away with them but the EXACT same problem is with these. They will not suction and air, saliva and adhesive constantly run over the tops. When I close my mouth or try to swallow I have difficulty.

I finally figured out with my mouth shut my tongue is bound, there is no room for any movement. I have NO idea what to do, I CANNOT afford new dentures, even from the dollar store! I would NOT recommend going to the Myrtle Beach office if you need dentures to wear ALL THE TIME. You don't realize how drastically it affects the quality of your life. You can't go anywhere without teeth and go very little when the teeth you do have are so unbearably uncomfortable. I only go out when my little boy absolutely needs me to go somewhere. PLEASE SPEND WHAT MONEY YOU HAVE WISELY. The quality and the attitude of this business is in definite need of help. If one person reads this and it helps them to go somewhere else, then God Bless!!!
I JUST WANTED TO ADD A NOTE: THE ONLY REASON I WENT TO A.D. TO START WITH IS LACK OF MONEY. MY ILLNESS THAT COST ME MY TEETH TO START WITH AND I STILL HAVE HAS TAKEN ALL WE HAD SAVED OR COULD SCRAPE UP. YES, NOW I AM PAYING FOR IT IN SPADES! BELIEVE ME IF I HAD THE MONEY I WOULD HAVE A NEW SET TOMORROW.
     
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Tooth Extraction
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Rating: 1/51
FRANKLIN, INDIANA -- This is the worst place ever!! I had a really painful broken tooth that had to come out and quick. I don't have dental insurance and thought it would be easy to go in get a tooth out and go. I was in pain so I was desperate, remember you get what you pay for. I had a appointment at 9am. They had every reason why I still wasn't seen until 11:30, I stayed because I was in pain. I finally go back and they say that no one wrote down I needed a tooth taken out that I was there for a consultation, what??? So they couldn't take it out till after their lunch hour now and had to come back at 2:30, I'm in pain begging for something and there was nothing they could do until after their lunch. I went out to my car and waited, went back in a 2pm and waited until 4 when they finally card me back. I have never been treated worse in my life. They complained I wanted gas and I had to pay an extra $75 to get gas, they put it on and wouldn't give it 3 minutes before they were giving me shots that were painful on a already painful tooth. They were bad that I was complaining about the pain and told me if I didn't like the way they did things I could leave. I sat there thinking please just take it out. They turned the gas up all the way so I got sick because I wasn't getting numb fast enough for them and yanked and pulled on my tooth. I was crying saying please stop because it hurt so bad. They pulled the mask off and literally shoved me out the door.

Bad tooth and all, they were mad I got sick and wouldn't take my tooth out. I was fine with that at that point but they threw me out still too high on gas and I couldn't even get my keys out of my purse. I sat in my car for at least 20 minutes before I could drive. I could've died if I drove home. This place is a sad excuse of a dentist. Save your money.
     
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Paid for Ultra and Received Junk
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Rating: 1/51
TULSA, OKLAHOMA -- First of all you are rushed in and out like cattle with little input since the staff thinks everything is fine even though you try to tell them different. I was [shown] the Ultra set that was of considerably better quality than all the other options. So I chose to pay the extra cost for That quality. When I received my dentures they were NOTHING like the sample I had been shown! They are cheap junk! When I asked about the quality and what I had paid for I was told I got the Ultra, so I asked to see the samples again and was shown ONLY the lower quality sets. They belittle you and act as if you should take what you're given and move along while they take your money. They are a complete RIP OFF!
     
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I Love My New Dentures!
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Rating: 5/51
SUFFOLK, VIRGINIA -- I've read several reviews and finally did decide that I had to try this place no matter what. I didn't have enough money for dentures which would cost me thousands of dollars...this was my only chance, and it was only 40 minutes from where I live...

I spent a full day there... from 7AM until 4PM. They took me right away at 7AM. They took a quick impression of the broken denture with the missing glued teeth that I had then. They said this was to see how I wore them and how they fit. They gave them right back since I would be eating lunch during the day. They also took an impression of my mouth... I do dislike that part because it feels like you're going to choke, but no choice. I needed new dentures. By now my old ones almost 25 years old were missing a few teeth. They looked horrible due to the glue I had used over and over again. I had dentures at a very young age.

I chose the dentures that I could try on and be a little picky with. This is the middle price. I paid $470.00 for a full top set. This was called the 'Custom' set. If you choose the least expensive for under $300.00, you will get the same ones, but and I do say but... you can't try them on and send them right back to adjust to your liking. You get them the first time you try them on and you can't have them redone.

My teeth were too long. I looked a little bucky. LOL Since I had the Custom set I was able to send them back and have them redone. They gave them to me in a soft coating so that they could be redone to my liking... Custom :-) Well worth it.

I had to return to the office two more times. There was a snag on the left side that irritated my gums. They filed it down in seconds. The second time I visited, it was the same thing. They finally got it right and the irritation was gone. This can happen with dentures costing thousands of dollars. Our mouths are very sensitive, and it's the individual who can decide how they feel.

I love my new dentures. They allow you to return for 60 days afterwards to file or adjust whatever needs to be done. They are very nice to their patients and I was made to feel very comfortable.

I don't need denture powder, and I can smile with confidence. I feel really good about my decision.

The office is always very crowded, but they do honor all appointments that are made and met on time. You have to arrive before 8AM in order to get your dentures the same day.

I have no complaints. This was a great office, and a great outcome for me :-)
     
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What You Save in Money, You Lose in Quality, Courtesy and Dignity
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Rating: 1/51
TYLER, TEXAS -- My friend went to Affordable Dentures in Tyler TX because he couldn't afford to go to a dentist. The last dentist he went to, Dr.[snip], of Tyler charged him $6,000 to pull 5 teeth and make uppers for him. Less than a year later, the plate split in half and Dr. [snip]'s office to do another one for full price, and would not stand behind his product. So we went to Affordable Dentures. It is over 100 miles round trip and takes the day, not something an 87 year old man does easily. Doing everything in one day was important to him. No extractions, just a new plate. We have now spent 6 entire days going there, not to mention the cost of gas and the last two trips were because the teeth keep falling out of the denture.

When we go to get a single tooth glued in, we still have to wait the entire day!!!

When I complained about all of the above, the receptionist told me to shut up.

They are so accustomed to dealing with meek senior citizens who feel that they have no other choice, they feel entitled to treat them abusively. Maybe they are preparing them for nursing home abuse????

A verbal beating is a beating all the same.
     
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OMG
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Rating: 1/51
ASHEVILLE, NORTH CAROLINA -- This was absolutely the worst you 100 dollars that I've ever dropped in my life. The absolutely most rude of personnel I've ever dealt within my life! And God forbid do not interrupt their lunch hour. Oh it was going to be so wonderful, according to them. Then, after you figure out that the crap they put in your mouth, is exactly that, crap! now it's time to make you feel stupid for not spending the extra 1000 dollars to begin with, HM I'm professional, and I absolutely would advise if anyone can never step foot through that door in North Carolina then they will be better off!
     
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Poor Fitting Teeth
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Rating: 1/51
LAKELAND, FLORIDA -- I first purchased dentures from Affordable Dentures in 2008. I had to make so many trips and had so many problems that when I finally got my lower denture, I did not go back.

Later, I broke my lower denture, and had to get it repaired for $75.00.

Several months later while brushing lower denture it broke. I decided to get a full set of new dentures and an economy set for spare. I went back to Affordable Dentures because of their prices.

Remember, you get what you pay for.

I went in, got impression, waited several hours, went back and dentures weren't ready, they were short of help. I had to come back next day, although same day service is their advertisement.

Next day I drove 20 miles to get fitted. After tech worked with crooked teeth and other problems on impression, I again had to wait several hours. When I returned I wasn't happy, but I took teeth because I didn't want to be without teeth and didn't want to travel back to Lakeland.

However, I still had to return for the economy set. At that time I explained my unhappiness and Dr.[snip] told me that they didn't understand what I was saying. My upper was too high, which was trimmed and my lower just sat on my gums. I do have bone loss, but I had no fit at all and he said I had to use adhesives. I have to use adhesives many times a day, no matter what brand I use.

My economy set were like Horse Teeth. Dr.[snip], threw them in a bin after tech told him how bad they looked.

He told me he would keep the dentures, but I felt I did not want to walk around without teeth so I took them. That was a mistake!!!!!!!!!
They do not fit and I am now paying 600 plus dollars @ 14% interest.

I wrote Affordable dentures about poor fit and was given no recourse.

If you want bad fitting or ill fitting dentures and a less than caring doctor, go to Affordable Dentures in Lakeland, Florida. You will not be disappointed. I am now having to get more dentures made.

Beware and Be Aware.......................
     
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Worst Teeth Ever
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MILWAUKEE, WISCONSIN -- I went to the office in Oregon. I have been wearing dentures for 45 years so I know when the fit isn't right. They would not listen to me, the patient and these teeth were like wearing razor blades. The dentist was rude. I got my money refunded and ran out of that office. Pain doesn't begin to describe it. However, I decided to fly to Georgia to visit with my sister and go to the Macon, GA office for some dentures. The people were polite, friendly, and knew what they were doing. The upper denture fit the very day I left the office and the bottom denture is coming along. The difference is like day and night. Thank goodness to find a place to make a good set of dentures. In my view, the Oregon office should be closed.
     
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Do Not Use Affordable Dentures
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SUN CITY, ARIZONA -- In August of 2010 I went to the Tempe Affordable Dentures location to obtain consultation and to get an upper denture. We live in Northern Arizona and that was the closest and was 5 hours south. He did an extraction on 8 teeth and gave me a temporary denture.

After days of severe pain and swelling, I developed a fever of 102 and called the emergency number he had given me on my sheet of instructions. It took hours to hear back from him and then he just called in an antibiotic and suggested it may be dry socket.

After 10 days on the antibiotic I was no better at all. I developed sores inside my entire mouth and the gums were so painful I could still only consume liquids weeks after the extractions. I drove back down and told him I couldn’t stand the pain anymore. At that point, he examined me and informed me the sutures had not dissolved but had grown up into my gums. He removed them and advised me it should heal fine.

I went back down after the gum swelling had subsided and he did a soft reline (even though the package I purchased called for a regular reline). I went back home with the denture fitting better. However, by the beginning of 2011 it was again quite large due to more swelling subsiding and I called and found out that the Tempe branch location was closed. No word from Affordable Dentures as to why, but I was told my files were transferred to the Sun City, AZ location. I went there and was given a reline and told that I was ready for my permanents. In the beginning of March I went in for a permanent denture.

Now, almost a year after my initial visit with Dr. Acosta, I have some protrusions on my gums which lead me to believe there may be other foreign things in my gums. I’m not sure if it’s additional sutures or pieces of teeth or what is causing it, but want to get it taken care of and do not believe I should be financially responsible for an exam/x-ray. I feel it is Dr. Acosta’s responsibility. And NOW, not even 6 months after receiving my permanent denture a tooth fell out. And I purchased the "exact duplicate" pair they advertise and it is NOT a duplicate. It looks like wax teeth. DO NOT fall for this business' advertising. It has been—and is—a continuing nightmare.
     
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Affordable Dentures - South Hill, VA Dr. Michael Shawn Smith
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SOUTH HILL, VIRGINIA -- I've read a ton of negative reviews regarding Affordable Dentures, and I was scared to go because of these reviews, but like most of us, I don't have a billion extra dollars to go to a "normal" dentist. I first went to the branch in Colfax, NC (because that office is close to home) a couple of times for some extractions. My experience there was very poor and I don't recommend it. I had to get extensive extractions and so started researching on the web for an Affordable Denture office that had good reviews. The only one I found was in South Hill, VA, so I decided to give it a shot.

I am so incredibly grateful to have found them. The entire office staff were pleasant and kind. Dr. Smith was extremely compassionate, caring and fast! He was very skilled. He actually gave me a suggestion that ending up costing less money than what I was intending to spend. I had 6 teeth extracted and a partial on the same day and it was all done with professionalism and compassion. And my new teeth look wonderful. If you need to have denture work or extractions go here, even if it's a commute - I drove 2.5 hours to get there, and I'll do it again happily. A lot of these places are more like butcher houses than professional medical facilities, but they are all individually operated, and I will recommend this office to everyone.

Most of us find ourselves in this position due to money issues, or dental phobias, or just plain neglect, but whatever the case, we're still people with feelings and deserve respect. Don't go to one of the "butcher houses", make the drive and go to South Hill, it is absolutely the best.
     
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