BOWLING GREEN, KENTUCKY -- I went to Affordable Dentures in Bowling Green, Kentucky in 2011. The employees were very nice and helpful at this time. I bought their full economy set for new wears. I got my temporary set before I got my teeth extracted. They worked out great, had no problems with them. After a year, I went in to get my permanent set. That's when the trouble started. While eating frozen yogurt one day, with CRUSHED UP, powder like candy bar, my lower denture broke in half. I went into Affordable Dentures that day, to see what could be done, since they have a year warranty.
They said that they could repair them for no cost. I thought wonderful. I came back the next day to get them. They did repair them by adding a very small, thin metal piece and melted them back together. They put them back in, and checked my bite. And sent me my way.
No more than a month later, I was eating a salad. Nothing hard or crunchy!!! Just lettuce, cheese and tomatoes. I felt my dentures splitting half again. This time, the metal piece was holding the dentures together. So I went back to the office, and was told there was nothing they could do. Because I was eating hard food. I thought to myself "hard"? And walked out. And told myself, well the metal is holding it together pretty much, maybe they will be OK.
Well, I was wrong. For the next 3 months this lower denture caused me so much pain. While talking and eating my tongue would get caught in the split, which caused sores. I had a big gap that people could see, which was embarrassing. And it was hard to talk, and eat. So my husband decided to make me appointment to go in and see what they would do.
Just got home from the appointment. They are going to "repair" them again to be NICE. Even though I still have a warranty for 4 more months. But I was informed, that eating even ice cream, YES ice cream could break the dentures again. Let see how long this repair last. They said this will be the last time they will fix it, matter what.
The employee at this office, are very kind and helpful when you are looking into getting dentures, but once they get your money, watch out they are not there to be nice or helpful. And very disrespectful!!!!! They talk to you like you are scum. They don't stand behind their warranty, or their dentures. BEWARE!!! Wouldn't recommend Affordable Dentures to anyone!!!!
WEST PALM BEACH, FLORIDA -- I have been to Affordable Dentures once before, little more than a year ago and had the initial treatment $80.00 x-ray and had my denture repaired. Then recently I went to them to repair a small tooth that had fallen off the denture. I called them to see if I can have it repaired and they said I needed to have an x-ray before repairing the denture of a tooth that fell off. Even though I have a partial on my lower jaw with six teeth only, they still said it is policy to get an $80.00 x-ray before repairing the one tooth that fell off my full upper denture.
I tried to make sense of it all and asked why would I have to have an x-ray in order to repair my upper denture to repair the one small tooth that fell off? They replied "that is the policy here" and they were very rude. The customer service really sucks. I also asked for a copy of everything even the x-ray and the receptionist said "that would be $25,00 for a copy." So I said OK. She also asked why I would need a copy of the x-ray and I replied "I needed to show someone what was charged for the services." Then she said "well! I have to see if the doctor would want to see you or to work with you."
After waiting a while she called my name and said "the doctor will not see you." The day before I had called the corporate office and also called them on the day the doctor refused to see me, I was going to go to channel news where I live to let them know what they charged me for and what work I had done. Since I had not received such services I thought I would express it here.
So it turned out good for me. I looked up for another dentists in my area and found one that does not charge for x-rays if you are 21 and older with no insurance and would just repair my denture. They also were courteous and very good customer service. Enter affordable Dentures at your own risk literally.
MADISON, ALABAMA -- After reading the price list for the dental work I needed done I chose affordable denture of Madison Alabama. The night before I went I stayed up freaking out (as I HATE needles) and was researching the company and the procedures praying they would knock me out lol. It didn't happen. Upon searching for hope, I stumbled upon the reviews. It almost made me change my mind. There are so many unhappy customers and most of it is customer service issues...
I was honestly scared. But knowing I had to do this I sucked it up and prayed for the best. When I got there at 07:30 they saw me quickly, were very respectful, did a full mouth X-ray for the price advertised ($90) and did my impressions.
I left about 10 am because they told me to return at 1:30 for the procedure and my temporary denture would be done. They also stressed the importance of eating a great lunch because it would be harder later. I did as I was told and returned at 1:30. She brought me right back and checked my blood pressure. She knew I was nervous (the nurse) and told me to go outside and smoke to calm down and to come back. So I did and it helped.
Once in the room Dr. ** told me everything she was going to do and what she was doing as she did it. She was fast but thorough. She kept praising me for how good I was doing (I was screaming because they have to shoot Novocaine in the roof of your mouth and it hurts) and once finished she left me there to relax and to completely numb. Then she tested every tooth before she started. She finished about 30 minutes later after pulling 9 teeth, rinsing, and stitching up 8 as well as packing them to keep me from getting dry sockets and added one to a recently pulled tooth. (Not her work.)
She prescribed me pain meds and told me to return the next day at 10 am. I did, and the nurse asked if my night was ok and and asked about any problem areas of the denture. I showed her and she sanded it down for me and now they are comfortable even though I had the procedure yesterday. I love this place and I will return with all my business from now on. I had budgeted $2000 which is what I figured up after researching their advertised prices including extractions. I paid $1900! I love this place and all that work there. Thank you so much!!!
FRANKLIN, INDIANA -- This is the worst place ever!! I had a really painful broken tooth that had to come out and quick. I don't have dental insurance and thought it would be easy to go in get a tooth out and go. I was in pain so I was desperate, remember you get what you pay for.
I had a appointment at 9 am. They had every reason why I still wasn't seen until 11:30, I stayed because I was in pain. I finally go back and they say that no one wrote down I needed a tooth taken out that I was there for a consultation, what??? So they couldn't take it out till after their lunch hour now and had to come back at 2:30.
I'm in pain begging for something and there was nothing they could do until after their lunch. I went out to my car and waited, went back in a 2 pm and waited until 4 when they finally card me back. I have never been treated worse in my life. They complained I wanted gas and I had to pay an extra $75 to get gas, they put it on and wouldn't give it 3 minutes before they were giving me shots that were painful on a already painful tooth. They were bad that I was complaining about the pain and told me if I didn't like the way they did things I could leave. I sat there thinking please just take it out.
They turned the gas up all the way so I got sick because I wasn't getting numb fast enough for them and yanked and pulled on my tooth. I was crying saying "please stop" because it hurt so bad. They pulled the mask off and literally shoved me out the door.
Bad tooth and all, they were mad I got sick and wouldn't take my tooth out. I was fine with that at that point but they threw me out still too high on gas and I couldn't even get my keys out of my purse. I sat in my car for at least 20 minutes before I could drive. I could've died if I drove home. This place is a sad excuse of a dentist. Save your money.
SUFFOLK, VIRGINIA -- I've read several reviews and finally did decide that I had to try this place no matter what. I didn't have enough money for dentures which would cost me thousands of dollars... This was my only chance, and it was only 40 minutes from where I live.
I spent a full day there... from 7 AM until 4 PM. They took me right away at 7 AM. They took a quick impression of the broken denture with the missing glued teeth that I had then. They said this was to see how I wore them and how they fit. They gave them right back since I would be eating lunch during the day. They also took an impression of my mouth... I do dislike that part because it feels like you're going to choke, but no choice. I needed new dentures. By now my old ones almost 25 years old were missing a few teeth. They looked horrible due to the glue I had used over and over again. I had dentures at a very young age.
I chose the dentures that I could try on and be a little picky with. This is the middle price. I paid $470.00 for a full top set. This was called the 'Custom' set. If you choose the least expensive for under $300.00, you will get the same ones, but and I do say but... you can't try them on and send them right back to adjust to your liking. You get them the first time you try them on and you can't have them redone.
My teeth were too long. I looked a little bucky. LOL Since I had the Custom set I was able to send them back and have them redone. They gave them to me in a soft coating so that they could be redone to my liking... Custom :-) Well worth it.
I had to return to the office two more times. There was a snag on the left side that irritated my gums. They filed it down in seconds. The second time I visited, it was the same thing. They finally got it right and the irritation was gone. This can happen with dentures costing thousands of dollars. Our mouths are very sensitive, and it's the individual who can decide how they feel.
I love my new dentures. They allow you to return for 60 days afterwards to file or adjust whatever needs to be done. They are very nice to their patients and I was made to feel very comfortable. I don't need denture powder, and I can smile with confidence. I feel really good about my decision. The office is always very crowded, but they do honor all appointments that are made and met on time. You have to arrive before 8 AM in order to get your dentures the same day. I have no complaints. This was a great office, and a great outcome for me :-)
TYLER, TEXAS -- I went to Affordable Dentures in Tyler, because I could not afford a regular dentist. I had 7 teeth to be extracted and a full lower plate to be put in. These are the beginning stages, as this is the first temporary plate. The permanent plate will not come until 6mo to 1yr after this initial plate... First of all, call ahead and get the information about their hours. Anyone wanting a consultation needs to be at the office at 1 P.M. They only do consultations in the afternoon. Also remember to bring a book, as this place is packed with poor people and there will be a long wait. It may be 5:30 P.M. until you are seen, but you will be seen...
I went for a consultation and it took about 2 hours before seeing the dentist. I was taken in and a full lower x-ray was done, then the dentist came in and looked at it and we discussed my options. My teeth (only 7 left in my mouth) were so bad, that he decided I should go ahead and get a lower plate. He does not recommend a full lower, as there is always trouble with them. A full lower plate is a life changing event. You will not be able to eat any crunchy or hard foods. That's the truth. You will have to eat ground meats and soft foods the rest of your life. They will not tell you that, but I am telling you that.
After deciding on having the extractions and the full plate, I decided on the "Premium" denture. You can see 3 different types of dentures. Economy, Good and Premium. It's pretty easy, if you want the longest lasting, then get the premium. Economy dentures often break after a couple years... I had to pay the full amount right then, before they would go any further. They want all the money in advance or they don't do the dentures. Be prepared to pay up front in full, before you go, or don't go.
They do not use insurance, so don't ask. It's cash or credit card up front. I paid $1,330.00 for 7 extractions, a temporary denture till I heal and a permanent denture within a year. I know first hand that going the other way with a super good dentist, would have resulted in an Oral Surgeon, a Dentist and an expensive Denture Lab. It would have cost me over $5,000 if I had gone the best way... I made an appointment for a week later, to have the teeth removed and before that I went one morning to have my form made, so the temporary denture could be ready for the extraction day... The following lines are my thoughts about the people there...
The office people and assistants must be low wage workers. They have the typical low paid, high stress lack of concern for the patient. The person who did my form did not do it well. That was evidenced in the quality of the temporary denture. The Dentist who did the extractions was the absolute best dentist I have ever seen in my 55+ years. They give you a pill to take an hour before you get there and if needed, one when you arrive. It relaxes you and one was enough for me. I was ready to go to sleep. They took me straight in and the dentist took 20 minutes numbing every tooth with a local anesthetic.
He was very good and I did not once feel the needle. Then he extracted the 7 teeth is less than 5 minutes! I was amazed at the skill he used. I had some really bad ones, that a regular dentist would not have touched, but this guy was the best... Once the teeth were out, he put in the temporary denture and had to make a couple small adjustments, because it was too tight. He used a "liquid bandage" substance over the wounds and put the denture in...
Pain is not my thing. I have a low tolerance for it and if you have several teeth removed, it will hurt like hell. I believe that this dentist did a great job, but of course the pain is terrible and they did give me a prescription for pain killers...
The denture itself is not very good. Again, I fault this due to a low paid lab worker, who is probably texting while he makes the denture. It clearly did not fit properly, too much in one area, too little in another. I am glad that I have had a partial for years and an upper for years, as I know what can be done to alleviate the pressure points. I had to remove material in several spots on the lower edges of the denture, to keep it from bruising my gums.
I will ask to see the dentist when I return and tell him that if the permanent denture is not going to be formed with any more care than this, I want the remainder of my money back and I will go elsewhere. Even for an "affordable denture" the quality of this temporary is not worth the mouth pain and I will never be able to wear it for 6mo to 1yr while I wait for the permanent one. If you can afford better, then please do, as you will not be happy with the poor quality results.
CHARLOTTE, NORTH CAROLINA -- I had been dealing with my bad, decaying teeth for almost three years. I was always in pain and even though I am only 40, neglect for the past ten years, forced me to consider other options, as I am a single mother of two boys and spending 50,000 dollars on my teeth was just not happening.
I went Affordable Dentures, after doing some research as to the procedure. The entire staff was very polite, caring and pleasant. The dentist that removed all of my 14 teeth, had an excellent bedside manner and put me at ease immediately. I figured I would spend three hours having my teeth extracted, but he had ALL of them pulled in less than TEN MINUTES!!! After receiving my dentures, I FINALLY had my beautiful smile back and have absolutely no regrets. Best 2,500.00 I ever spent!
CORPUS CHRISTI, TEXAS -- They were busy, but kept me apprised of what was going on. Staff was great. Dr. looks like he was from outer space, but made me feel comfortable. Got me the premium set of dentures and they fit nicely. Have had problems with the lowers, not the dentures fault, most people do. He discouraged me from getting lower implants because he said he doesn't like doing them.
A year later and many issues I have decided to get the mini implants, but because he sold his practice and I cannot use my Care Credit card I am having to go to one in Friendswood TX for my lower implants. But really, besides the dentist being a little strange, I love my uppers and hopefully after the implants will love my lowers.
TULSA, OKLAHOMA -- First of all you are rushed in and out like cattle with little input since the staff thinks everything is fine even though you try to tell them different. I was shown the Ultra set that was of considerably better quality than all the other options. So I chose to pay the extra cost for That quality. When I received my dentures they were NOTHING like the sample I had been shown! They are cheap junk!
When I asked about the quality and what I had paid for I was told I got the Ultra, so I asked to see the samples again and was shown ONLY the lower quality sets. They belittle you and act as if you should take what you're given and move along while they take your money. They are a complete RIP OFF!
AUSTIN, TEXAS -- I have seen mixed reviews for Affordable Dentures. I have little to say about them that is bad. It is a franchise and you may have different experiences but overall I think that the quality and value are outstanding! I agree that you should read the information on their website prior to going in, and ask questions if you aren't sure about something. I couldn't have afforded any of this dental work anywhere else but I am kind of thankful for that.
I purchased an economy denture in 2005 and it still looks great. I am having the implants done now that the bottom is ready for the permanent denture and to match it am redoing the top but have no doubt that I could have gotten several years more out of the top one I already have. Dr. ** and his staff are friendly, efficient, and for being a trip to the dentist, it is actually enjoyable going there. Even knowing that this type of office can often have a long waiting period, this office really gets you in and out in a reasonable amount of time. It is a shame that now that I finally found a great dental office, I won't need them anymore. They worked themselves out of a job with me. Thanks!