FRANKLIN, INDIANA -- This is the worst place ever!! I had a really painful broken tooth that had to come out and quick. I don't have dental insurance and thought it would be easy to go in get a tooth out and go. I was in pain so I was desperate, remember you get what you pay for.
I had a appointment at 9 am. They had every reason why I still wasn't seen until 11:30, I stayed because I was in pain. I finally go back and they say that no one wrote down I needed a tooth taken out that I was there for a consultation, what??? So they couldn't take it out till after their lunch hour now and had to come back at 2:30.
I'm in pain begging for something and there was nothing they could do until after their lunch. I went out to my car and waited, went back in a 2 pm and waited until 4 when they finally card me back. I have never been treated worse in my life. They complained I wanted gas and I had to pay an extra $75 to get gas, they put it on and wouldn't give it 3 minutes before they were giving me shots that were painful on a already painful tooth. They were bad that I was complaining about the pain and told me if I didn't like the way they did things I could leave. I sat there thinking please just take it out.
They turned the gas up all the way so I got sick because I wasn't getting numb fast enough for them and yanked and pulled on my tooth. I was crying saying "please stop" because it hurt so bad. They pulled the mask off and literally shoved me out the door.
Bad tooth and all, they were mad I got sick and wouldn't take my tooth out. I was fine with that at that point but they threw me out still too high on gas and I couldn't even get my keys out of my purse. I sat in my car for at least 20 minutes before I could drive. I could've died if I drove home. This place is a sad excuse of a dentist. Save your money.
SUFFOLK, VIRGINIA -- I've read several reviews and finally did decide that I had to try this place no matter what. I didn't have enough money for dentures which would cost me thousands of dollars... This was my only chance, and it was only 40 minutes from where I live.
I spent a full day there... from 7 AM until 4 PM. They took me right away at 7 AM. They took a quick impression of the broken denture with the missing glued teeth that I had then. They said this was to see how I wore them and how they fit. They gave them right back since I would be eating lunch during the day. They also took an impression of my mouth... I do dislike that part because it feels like you're going to choke, but no choice. I needed new dentures. By now my old ones almost 25 years old were missing a few teeth. They looked horrible due to the glue I had used over and over again. I had dentures at a very young age.
I chose the dentures that I could try on and be a little picky with. This is the middle price. I paid $470.00 for a full top set. This was called the 'Custom' set. If you choose the least expensive for under $300.00, you will get the same ones, but and I do say but... you can't try them on and send them right back to adjust to your liking. You get them the first time you try them on and you can't have them redone.
My teeth were too long. I looked a little bucky. LOL Since I had the Custom set I was able to send them back and have them redone. They gave them to me in a soft coating so that they could be redone to my liking... Custom :-) Well worth it.
I had to return to the office two more times. There was a snag on the left side that irritated my gums. They filed it down in seconds. The second time I visited, it was the same thing. They finally got it right and the irritation was gone. This can happen with dentures costing thousands of dollars. Our mouths are very sensitive, and it's the individual who can decide how they feel.
I love my new dentures. They allow you to return for 60 days afterwards to file or adjust whatever needs to be done. They are very nice to their patients and I was made to feel very comfortable. I don't need denture powder, and I can smile with confidence. I feel really good about my decision. The office is always very crowded, but they do honor all appointments that are made and met on time. You have to arrive before 8 AM in order to get your dentures the same day. I have no complaints. This was a great office, and a great outcome for me :-)
ALBUQUERQUE, NEW MEXICO -- I agree, I made the mistake of going to their office in Albuquere, NM. I went to them about 3 months ago. Got convinced to get their ultimate Denture package. I could never find anyone in the office to explain the timeline of what exactly was going to happen and what to expect during and after the tooth extractions.
I arrived 1 week later to have 24 teeth extracted. None of the receptionists in the office knew what I was there for! Oh by the way, I had to pay for everything up front before anything would be done. The day I went in for my consultation, had x-rays done, was not told there was a charge for that, then I went to check out and they demanded $80.00 for the x-rays!
After the procedure I really was not in too much pain. I had an appointment 3 weeks later for a soft reline, everything still OK. When I checked out that day I was told to call in 3 weeks to make another appointment for another soft reline. I called 3 weeks later on a Monday to make an appointment, was told they are closed that Friday, good Friday. I said "OK what about earlier in the week?" Told sorry they're booked, so I had an appointment the following Thursday 10:00 AM. By then my lower dentures were really starting to hurt, could not wear them since the day before. I could not eat solid food without my lowers in. So I took time off work to go to my appointment.
Arrived at 9:45, sat there in a crowded waiting room for 1 hour and 45 minutes, was never seen. When I asked the receptionist about it she acted like how dare me ask her anything!! Told her I had to leave to go back to work. I need another appointment. She got all pissy and said "come in tomorrow at 10:00."
Next day have to take more time off work. Arrive at dentist office at 9:45 again, waited till 11:30. Every time I asked about me, I got nothing but attitude. So I told that receptionist I had to go back to work, I need another appointment. She tells me "Monday at 11:00 AM." Now keep in mind that all this was already paid for upfront, have not been able to eat solid food until I get this procedure done.
So now I'm waiting through the weekend to go back on Monday, hope they can do it then. I really don't think they care about any of the patients! They already have been paid in full! I wish I would have never gone there! Don't even think of going to that office!
TYLER, TEXAS -- I went to Affordable Dentures in Tyler, because I could not afford a regular dentist. I had 7 teeth to be extracted and a full lower plate to be put in. These are the beginning stages, as this is the first temporary plate. The permanent plate will not come until 6mo to 1yr after this initial plate... First of all, call ahead and get the information about their hours. Anyone wanting a consultation needs to be at the office at 1 P.M. They only do consultations in the afternoon. Also remember to bring a book, as this place is packed with poor people and there will be a long wait. It may be 5:30 P.M. until you are seen, but you will be seen...
I went for a consultation and it took about 2 hours before seeing the dentist. I was taken in and a full lower x-ray was done, then the dentist came in and looked at it and we discussed my options. My teeth (only 7 left in my mouth) were so bad, that he decided I should go ahead and get a lower plate. He does not recommend a full lower, as there is always trouble with them. A full lower plate is a life changing event. You will not be able to eat any crunchy or hard foods. That's the truth. You will have to eat ground meats and soft foods the rest of your life. They will not tell you that, but I am telling you that.
After deciding on having the extractions and the full plate, I decided on the "Premium" denture. You can see 3 different types of dentures. Economy, Good and Premium. It's pretty easy, if you want the longest lasting, then get the premium. Economy dentures often break after a couple years... I had to pay the full amount right then, before they would go any further. They want all the money in advance or they don't do the dentures. Be prepared to pay up front in full, before you go, or don't go.
They do not use insurance, so don't ask. It's cash or credit card up front. I paid $1,330.00 for 7 extractions, a temporary denture till I heal and a permanent denture within a year. I know first hand that going the other way with a super good dentist, would have resulted in an Oral Surgeon, a Dentist and an expensive Denture Lab. It would have cost me over $5,000 if I had gone the best way... I made an appointment for a week later, to have the teeth removed and before that I went one morning to have my form made, so the temporary denture could be ready for the extraction day... The following lines are my thoughts about the people there...
The office people and assistants must be low wage workers. They have the typical low paid, high stress lack of concern for the patient. The person who did my form did not do it well. That was evidenced in the quality of the temporary denture. The Dentist who did the extractions was the absolute best dentist I have ever seen in my 55+ years. They give you a pill to take an hour before you get there and if needed, one when you arrive. It relaxes you and one was enough for me. I was ready to go to sleep. They took me straight in and the dentist took 20 minutes numbing every tooth with a local anesthetic.
He was very good and I did not once feel the needle. Then he extracted the 7 teeth is less than 5 minutes! I was amazed at the skill he used. I had some really bad ones, that a regular dentist would not have touched, but this guy was the best... Once the teeth were out, he put in the temporary denture and had to make a couple small adjustments, because it was too tight. He used a "liquid bandage" substance over the wounds and put the denture in...
Pain is not my thing. I have a low tolerance for it and if you have several teeth removed, it will hurt like hell. I believe that this dentist did a great job, but of course the pain is terrible and they did give me a prescription for pain killers...
The denture itself is not very good. Again, I fault this due to a low paid lab worker, who is probably texting while he makes the denture. It clearly did not fit properly, too much in one area, too little in another. I am glad that I have had a partial for years and an upper for years, as I know what can be done to alleviate the pressure points. I had to remove material in several spots on the lower edges of the denture, to keep it from bruising my gums.
I will ask to see the dentist when I return and tell him that if the permanent denture is not going to be formed with any more care than this, I want the remainder of my money back and I will go elsewhere. Even for an "affordable denture" the quality of this temporary is not worth the mouth pain and I will never be able to wear it for 6mo to 1yr while I wait for the permanent one. If you can afford better, then please do, as you will not be happy with the poor quality results.
CHARLOTTE, NORTH CAROLINA -- I had been dealing with my bad, decaying teeth for almost three years. I was always in pain and even though I am only 40, neglect for the past ten years, forced me to consider other options, as I am a single mother of two boys and spending 50,000 dollars on my teeth was just not happening.
I went Affordable Dentures, after doing some research as to the procedure. The entire staff was very polite, caring and pleasant. The dentist that removed all of my 14 teeth, had an excellent bedside manner and put me at ease immediately. I figured I would spend three hours having my teeth extracted, but he had ALL of them pulled in less than TEN MINUTES!!! After receiving my dentures, I FINALLY had my beautiful smile back and have absolutely no regrets. Best 2,500.00 I ever spent!
CORPUS CHRISTI, TEXAS -- They were busy, but kept me apprised of what was going on. Staff was great. Dr. looks like he was from outer space, but made me feel comfortable. Got me the premium set of dentures and they fit nicely. Have had problems with the lowers, not the dentures fault, most people do. He discouraged me from getting lower implants because he said he doesn't like doing them.
A year later and many issues I have decided to get the mini implants, but because he sold his practice and I cannot use my Care Credit card I am having to go to one in Friendswood TX for my lower implants. But really, besides the dentist being a little strange, I love my uppers and hopefully after the implants will love my lowers.
TULSA, OKLAHOMA -- First of all you are rushed in and out like cattle with little input since the staff thinks everything is fine even though you try to tell them different. I was shown the Ultra set that was of considerably better quality than all the other options. So I chose to pay the extra cost for That quality. When I received my dentures they were NOTHING like the sample I had been shown! They are cheap junk!
When I asked about the quality and what I had paid for I was told I got the Ultra, so I asked to see the samples again and was shown ONLY the lower quality sets. They belittle you and act as if you should take what you're given and move along while they take your money. They are a complete RIP OFF!
AUSTIN, TEXAS -- I have seen mixed reviews for Affordable Dentures. I have little to say about them that is bad. It is a franchise and you may have different experiences but overall I think that the quality and value are outstanding! I agree that you should read the information on their website prior to going in, and ask questions if you aren't sure about something. I couldn't have afforded any of this dental work anywhere else but I am kind of thankful for that.
I purchased an economy denture in 2005 and it still looks great. I am having the implants done now that the bottom is ready for the permanent denture and to match it am redoing the top but have no doubt that I could have gotten several years more out of the top one I already have. Dr. ** and his staff are friendly, efficient, and for being a trip to the dentist, it is actually enjoyable going there. Even knowing that this type of office can often have a long waiting period, this office really gets you in and out in a reasonable amount of time. It is a shame that now that I finally found a great dental office, I won't need them anymore. They worked themselves out of a job with me. Thanks!
TYLER, TEXAS -- My friend went to Affordable Dentures in Tyler TX because he couldn't afford to go to a dentist. The last dentist he went to, Dr. **, of Tyler charged him $6,000 to pull 5 teeth and make uppers for him. Less than a year later, the plate split in half and Dr. **'s office to do another one for full price, and would not stand behind his product. So we went to Affordable Dentures. It is over 100 miles round trip and takes the day, not something an 87 year old man does easily.
Doing everything in one day was important to him. No extractions, just a new plate. We have now spent 6 entire days going there, not to mention the cost of gas and the last two trips were because the teeth keep falling out of the denture. When we go to get a single tooth glued in, we still have to wait the entire day!!! When I complained about all of the above, the receptionist told me to shut up. They are so accustomed to dealing with meek senior citizens who feel that they have no other choice, they feel entitled to treat them abusively. Maybe they are preparing them for nursing home abuse??? A verbal beating is a beating all the same.
SOUTH HILL, VIRGINIA -- I just wanted to write a review on my recent experience at the affordable denture office in South Hill Virginia. I am a 49 year old man and for one reason or the other I have always had trouble with my teeth, and I have seen many different dentist in my life. I have had teeth pulled in Chester Va., Richmond Va. Petersburg Va. and even in New Mexico. It is a long story but I have never been able to afford to get the work done that I needed done. And if you are in a similar point in your life I would HIGHLY recommend the office located in South Hill Virginia.
I ended up going there because the office in Chester Va. did not take "care credit" and I'm so glad they didn't. I don't have that much experience with the Chester office only when I called the lady that answered the phone was short with me and told me that they don't take the Care Credit card, which I applied for and was easily approved for for three thousand dollars so that is the way I wanted to pay for my dentures that I knew I needed. I first went to a very reputable dentist in Midlothian Va. They pulled three teeth and it was very expensive, they were good people but way overpriced and pushy.
Anyhow I said all that to say this, when I called the Affordable denture office in South Hill the Receptionist was so nice just on the phone. She told me about how they do things there. It is not like a "typical" practice. Anyway I asked her about cost and if they accepted my credit card. She told me every thing I wanted to know and the hours and what time I needed to be there and the office is a hour drive for me but well worth every mile. I drove there and back! Patience is the key. If you are like me and have been suffering for years one whole day won't be that bad.
So I get called back there and I don't know what to expect really I mean I've never had all my teeth pulled or had dentures or anything but the Dental Hygienist got me in the x ray machine and made me feel very relaxed and comfortable. After that I had to get upper and lower impressions of my mouth so the upper dentures I was getting would line up, again very friendly staff. And then I met The Dentist at the South Hill office Dr. ** the best dentist I have ever been to, and I have seen a lot, (unfortunately) anyway he assured me I would be fine and everything would go good.
Well after that he prescribed me my medicine and they told me to return at 1:30. It was only about ten or so. Like I said patience... so I went to the nearby Walmart and two of the three medications I was given were only 4 bucks each. Total for all meds 15 bucks granted it may be different for you but I can't imagine by much.
So I go back at 1:30 and did not get called back until 4:00. But finally after all those years I had been waiting it was the big moment. And I a 49 year old man don't mind telling you I was scared to say the least, but again the Doctor and his Assistant were very reassuring. And he shot me full of novocaine and waited a few minutes and came back and gave me a little more. And the only pain I felt at all was the needle behind the teeth when he put it in the front. To my amazement very very little pain. Well I didn't keep my eyes open because I was scared.
But people let me tell you what I had to get 11 teeth pulled and it really seemed like by the time they had laid me back, they were setting me up I mean I was and am very impressed with Dr **. I do not write reviews but I had to for this Dr. and my temporary dentures were in and they took the time to get it right and wow I look good! lol But I really do, the dentures have made me smile again. They are awesome.
Thank everyone there at Affordable dentures South Hill Va. office. Feel free to contact me if you have any questions for me but the best thing to do is call them. It is a very sad day when you realize you have messed up and neglected your natural teeth but I'm telling you Dr. ** is THE best dentist ever bar none.