Air New Zealand

Air NZ Makes Money Out Of Misery - Airline Flight
AIR NZ MAKES MONEY OUT OF MISERY My son was due to fly to Palmerston North from Christchurch with Air NZ on Friday 23 December, ...
-- Complaint Posted by Pmclifford99 on 12/27/2011

Air NZ Charges 25% MORE (as taxes) if paying for online fares with airpoints - Air Transportation
LOS ANGELES, CALIFORNIA -- Recently I went online to find a round-trip airfare from LAX to AKL with Air NZ. I couldn't find a way to pay for the fare online ...
-- Complaint Posted by Geoff.hutt33 on 10/26/2011

Air Fare Change Rip Off - Most Fares Except For The Really Expensive Option
The booking was a Tran Tasman Fare.--Economy Fare. The option was the Seat Meal and 23kg Baggage.-----2nd to highest fare. I ...
-- Complaint Posted by Dcart on 03/06/2011

New Seat Plan for Tasman/Pacific - Works Deluxe -- Complaint Posted by Ishkaa on 12/11/2010

Air New Zealand Overcharged on Pet Transport - Pet Transport
I organised to fly my two large dogs from Dunedin to Auckland July 2010 using their 0800 number. I was overcharged and when my ...
-- Complaint Posted by RachelS on 07/26/2010

Rough return to London - London crew would not offer my child a spare seat
Traveling with a child we were very grateful to the Kiwi side of this organisation of help and assistance, smiles and kindness ...
-- Complaint Posted by LDG09 on 01/22/2010

Premiuim Economy Waste of Money - Premium Economy class airline seat/service
I have flown Air New Zealand multiple times in the past year, in fact, I've just earned Silver status and am quickly on my way ...
-- Complaint Posted by RobertRyanson on 11/15/2009

Poor Service at a high price
We booked the premium service for our July & August 2008 vacation- half way between first class and tourist and over double ...
-- Complaint Posted by Piperooni on 10/28/2009

Bad Service - Customer Service -- Complaint Posted by Granny Franny on 09/09/2009

Air NZ Lost Property - Lost Property
AUCKLAND, NZ -- I have now tried unsuccessfully for over a month to get hold of the Air NZ lost property office in a bid to locate a cell phone ...
-- Complaint Posted by Geoff2002 on 04/22/2009

My Own Airline Is A Joke - Bad Flight / Bad Customer Service
Recently I flew home to New Zealand from London for a visit. My return flight to London was a shocker. I had a seat which reclined ...
-- Complaint Posted by Tenthmerchant on 04/16/2009

A Seat Fit For Child
I don't know whether we paid for a child's fare or not but certainly the seats that my wife and I were allocated in the NZ2 flight ...
-- Complaint Posted by IanR on 03/24/2009

Nightmare Return Flight - Flight
We flew from London to Los Angeles RT over this Thanksgiving holiday. The flight over was nothing to write about but returning ...
-- Complaint Posted by Nik44 on 12/04/2008

Flight Change Fee - Change fees
If I could give half a star I would and I haven't even taken the flight yet. I booked a return flight to Auckland for my wife ...
-- Informative Posted by Guthfrith on 01/28/2008

Air New Zealand dominates othe cross-pacific airlines. - Airline
Air New Zealand is, by far, the best airline I've traveled on. Boarding procedures went flawlessly, the on-board staff were courteous, ...
-- Compliment Posted by Joebarone on 07/28/2006