BETHESDA, MARYLAND -- I purchased 3 tickets from this vendor for travel from Indianapolis, IN, USA to Mumbai, India on Jan 1st, 2011. The purchase was made from the "airfare.com" website. I searched and picked the travel itinerary of my choice and purchased the ticket. Prior to clicking the final button, I made sure the date/time for the travel were correct.
After the purchase, I noticed that one of the flight times was changed in the itinerary. I immediately called back the customer service for "airfare.com" at 703-379-1777 to get this resolved. For 5 times the service agents would put me on hold and then disconnect. On the sixth time, they picked up the call but refused to help. I feel cheated since I cannot get a refund or my itinerary changed to timings that I picked.