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Missed Flight
Posted by Melissabinaz on 12/31/2013
SPRINGFIELD,MO, MISSOURI -- I too have missed a flight on Aligent Air. My mistake - but with an airline this small there is no room for error. There is no backup plan with this company. Our plane was there but we were late and there wasn't another flight to our destination for 4 days. No apologies, no sorry for the inconvenience; no you are late and cannot board the plane.
So if you want to save some money ..... Buyer beware-baggage fees, charge for seat assignment, soda and not sure about the tp-didn't use the bathroom! Good luck! As for me I will stick with SWAirlines where customer service is still available.

     
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We paid for "assigned seating" but got "open seating"?
Posted by Melanie1785 on 12/24/2013
LAS VEGAS, NEVADA -- On 10/08/2013 and 12/03/2013 we paid for "assigned seating" to and from Sanford/Orlando, Florida, on Allegiant Airlines Flights 728 and 729 from Little Rock, Arkansas. We did NOT get our "assigned seats", but, were told that there was ONLY "open seating" on each flight effectively "cheating us" of our money? We did NOT fly on Allegiant Airlines, but, on subcontractors (Sun Valley and Miami Air)? Additionally, Allegiant Airlines was woefully understaffed at the check in, boarding, and unloading luggage? BEWARE!!!
     
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Keep Your Money Even Though the Weather Is Too Bad to Travel.
Posted by Huntmphd on 11/26/2013
FLORIDA -- Unbelievable. I booked a flight in early October for travel over the Thanksgiving holiday to Pennsylvania. A snow storm blanketed the airport the day before our trip and snow and freezing rain continued through the next day (our travel day). I called to cancel our trip because we would have to drive 3 hours from the airport in Harrisburg PA, through mountainous, treacherous roads to get to the family home. "Sorry" was the response, you can't cancel unless you have "trip flex" protection. Now let's review cost. Two round trip tickets from Orlando to Harrisburg cost $812.00 (including all the fees). The fees were $236.00. My husband and I are over 60 and could not risk driving in those conditions. If I had paid $75 per leg per person ($300.00) for trip flex then I could change the flight or get a partial refund to be held by the airline for 6 months to be used for a future flight. So I'm out over $800.00 because I failed to predict the weather accurately. What's really sad is that they keep fees that have nothing to do with the ticket, such as carry on luggage fee. So if I had paid about $1112.00 for my ticket on Allegiant, a bare bones, poor service, poor safety record, airline, I could have changed my flight. How stupid of me! If I had any self respect I would have booked on Delta or American. Paid $925.00 for my trip and received a refund minus $150.00 per person if I cancel within 24 hours of the flight time. Think carefully before you use this unscrupulous, unethical, unsafe, airline just because you want a direct flight. Sad...just sad. Never, under any circumstance will I use this airline again. I will log on to every complaint site I can find and tell this story. Maybe it will save someone else some serious grief.
     
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Posted by Weedwhacked on 2013-11-27:
Everything you stated is on the terms and conditions you read before buying the ticket. You would only be surprised at everything if you failed to read the contract of carriage.
Posted by Likesbeefpies on 2013-11-27:
You purchased non refundable tickets. When you purchased your tickets you entered into a contract, if you wish to breach that contract the remedy is forfeiting of your consideration. (read: $$)
Weather beyond fulfillment of said contract is immaterial.
In the future when purchasing airline tickets from any air carrier, should you need flexible travel plans, purchase refundable tickets.
Posted by Likesbeefpies on 2013-11-27:
Just curious.... if they are unsafe as you claim, why did you want to fly on them anyway?
Posted by Pete on 2013-11-27:
You purchased non-refundable tickets. That sums it up. The airline provided (or will provide) the service they said (flight to Harrisburg) so you cannot get your money back. I think, if not all, most airlines have the same policy on non-refundable tickets.
Posted by madconsumer on 2013-11-28:
only you decided the weather was too bad for travel, not the airline.
Posted by jay on 2013-11-29:
This is how airlines make money. They benefit off bad weather conditions. Welcome to america. Only thing I could tell you is dispute the charge with your CC company.
Posted by Likesbeefpies on 2013-11-30:
Jay, if airlines make money from bad weather why is it they report losses in their 10K filings? How come analyst don't talk about it when they talk about ancillary fees? Why don't they locate a hub in a place like Buffalo, NY that has crap weather? What about passengers down the line awaiting that flight in good weather areas? How do they make money from those people? What would you dispute on your credit card? Flight goes, they've fulfilled their end of the contract
Might want to think a bit before posting....
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Customer Service to Make Arrangements for Elderly and Handicapped
Posted by Hkhanneken on 10/23/2013
ILLINOIS -- Please know I thoroughly agree appalled by Allegiant Airline. I have an 85-year-old mother who is hearing impaired. She cannot speak on a phone. Allegiant would not allow me to make special arrangements for her on a flight that she is traveling alone on. The agent in customer service was the worse. For two days, I tried to reach their customer service for a total of over 1 hour and 45 minutes of waiting time. When I got through, I was told that "Allegiant treats all of their customers the same." Such a script!

I am appalled that Allegiant did not allow me to make special arrangements for her. I have done so with no problem on United, American, Southwest, British Airways, and US Air.

Where is Allegiant's customer service?

     
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Scammed by Allegiant Van Lines...
Posted by Rick.wiseman on 09/27/2013
EUGENE, OREGON -- To start off I called Allegiant Van Lines and spoke with Alisha. Allegiant sent me my bid at $3300.00. I was moving from Utah to Georgia. Did I make a mistake yes, but the fact is why are these people still doing this.

Anyway, they showed up and started packing my things. When they showed up, my wife called me and told me they had other customers product on the truck. I asked Alex if I could get a weight ticket with what the truck weighed before we start loading my belongings, he replied yes I can give you one. Anyway, long story short they loaded my belongings and I followed them down to the CAT scale, because I demanded a weight ticket. Once we got to the scale Alex had his co-partner stay with me while he went and weighed the truck. Alex came back and said the scale isn't working correctly so I will have to email you a copy, which I thought was fishy to begin with. I never did receive any paperwork other than the estimates with the bill. Long story short the bid has went up 3 times, which is at almost $9000.00.

My company helped me re-locate, which paid the deposit to move. I have had to reschedule 3 different times to get my belongings, which now they are trying to charge me storage fee. Alex is saying now, that they will not deliver my belongings until they receive full payment.

Do you believe they even had the nuts to ask my work to wire them the money? I thank all the write ups on these people because it helped me become more knowledgeable on who I am dealing with. I am working with the federal government to get my belongings back, but at least we all are taking one step closer to finally shutting them down.

Thank you for your help the other day for sending me the email address to the agent, you know who I am talking about. Please do not use these guys. They have many alias and have had there DOT number changed numerous times.
     
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Posted by Old Timer on 2013-09-29:
Very interesting alert posted on the BBB site about these crooks and scoundrels:

! There is an alert for this business !

BBB has recently received numerous complaints from consumers alleging Allegiant Van Lines Inc. failed to deliver or pick up their household goods within the promised amount of time. Some consumers on file claim they have been waiting over a month for delivery. Consumers also claim the company raised the contracted price during the move, sometimes over twice as much as originally quoted, at the time of delivery. Consumers have also noted extensive damage and/or many pieces of missing furniture and claim that Allegiant Van Lines Inc. does not respond to phone calls or emails regarding damage claims or status updates.

Allegiant Van Lines Inc. has responded to some of complaints by offering a 100.00 discount.

On July 15, 2013, BBB sent correspondence to Allegiant Van Lines Inc. requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints
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Worst Customer Service
Posted by Ddaverio on 08/20/2013
ST PETERSBURG, FLORIDA -- I would like to share my horrible experience on your Alligiant airline. On August 1st my 6 year old daughter and I were flying from St. Petersburg to Youngstown at 7:15 in the morning. We arrived at the airport at 6:00 AM and stood in line to check our bag, which was prepaid, when I got to the counter my bag weighed 43lbs. The gentleman at the counter told me it was over weight and if I could remove three pounds, I did and put the additional three pounds in my pack back to carry on.. Then he proceeded to tell me that this bag was too big and it would cost an additional $50.00. He was extremely rude and I was not the nicest person with a tired daughter and it being so early in the morning.

This is where I have a real concern, my bag never showed up in Youngstown and was the only bag on the entire flight that did not arrive. I have to believe after not being very polite to the gate agent that he tore my bag tag off and placed it in the pocket of my bag and placed someone else’s checked luggage tag on my bag and sent it to Peoria, IL. I cannot prove any of this but wanted to make sure you were aware of this coincidence. It was very interesting that the girl in Peoria called me and told me that she found my the tag in the pocket. I even doubled check that I had my name on the bag before giving it to the agent.

Next, when I arrived in Youngstown and inquired about my bag it took almost an hour for someone tell me it did not arrive. I spoke to Chad the manager and he told me someone would return my call that day. I NEVER heard from him or anyone from Youngstown or St. Pete. I called 866.719.3910 over 10 times in two days and never received a call back. I had some very important things in this bag for my daughter.

I finally decided to call the agent line and held for 45 minutes before connecting to an agent. Once I finally connected to an agent they sent me over to Scott. I left him a Voice mail and he did return my call on Friday afternoon. I did receive my bag on Saturday.

As a traveling professional for 17 years this is the first letter I have ever written and hope that you look into this incident. I will never fly your airline as it was not worth the few dollars I saved and the situation I put my daughter in.
     
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The Worst Moving Company On The Globe, Do Not Use
Posted by Ambarfaridi on 08/06/2013
EUGENE, OREGON -- Allegiant Van Lines is a giant scam. It is a handful of criminals who will steal your money and goods. They do not have their own trucks or drivers. They are scam artist brokers.

They will give you a low, appealing initial estimate. Julian/Josh/Brad/Chris/Alicia/Sherry/ Shannon will contact you and you speak of an excellent deal; then they'll take your money and disappear.

They will be days late to your pick up. They will arrive in a UHaul or Budget truck and will double or triple your original estimate and add on fees that make no sense. Once the truck is loaded and gone, you will have no idea where your goods are. No clue because no one at Allegiant will return a single email or return a single phone call. Well, Julian might, but he'll just make a sarcastic attack at you, proving over and over again what a giant jerk he is.

Their telephone #s are Google voice generated, and their warehouse address in Eugene on Roosevelt is a fake address. Alicia is the owner and will speak to you only once, promising to "fix everything, with a discount, ASAP delivery" and will never follow through. Any subsequent phone calls or emails you send her will go without any responses, for weeks. If she does respond, she will give you no information other than "we're trying to get your things on a truck ASAP" - in her characteristic all caps.

At this time Allegiant shouldn't be doing inter-state business as they had so many complaints with the Dept of Transportation (45+ this year) that they got shut down. If they somehow are up and running again, with another name as they've done in the past (Northern Van Lines, Word Alliance Lines), then please be aware, DO NOT USE at all costs!
     
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Posted by Fleur on 2013-09-14:
I agree, I also had a terrible time with them. They stole 3 of my boxes and damaged my things.
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Disrespectful and Dangerous for Senior Citizens
Posted by Paulaandbuddy on 07/08/2013
LAS VEGAS, NEBRASKA -- At McCarran airport in Las Vegas I registered to get a gate pass to escort my 85 year old mother to her departure gate D3 for Allegiant Air on June 24,2013 and assisted wheel chair. ( My mother walks with a cane in unfamiliar areas and long distances is very tiring for her.) My mother is very proud and does not like to use the wheel chair. Once we arrived at the gate she said she was ok without the wheel chair. About 15 min they told us there was a gate change so we were instructed to go to gate 6. It was a reasonable distance so we walked there. After about 10 min they said another gate change to D16 which I asked my mother if she was ok with the distance and she said she was ok. We get there and 15 minutes later they announce another gate change to D31.

Went to one of the agents and said this is the 3rd change and my mother gave up her wheel chair at D3 I am very frustrated and she is does not get around easily. She offered to get a chair but my mother declined. So we walked it and it was quite a distance. We sat there for about 15-20 min and there are no signs no announcements when it's close to boarding time. Again I ask an attendant when will my mom board she checks and says they are boarding at D6 so now we are under a time crunch. My mom is exhausted. When we get back to gate D6 they are boarding and tell the agent what they put us through. She said she was sorry not even looking into our eyes. My mother is finally boarded and I decide to wait until the plane departs just in case they de- board, which Allegiant is famous for.

It takes 45 min before the plan even moves. Once it moves I leave the airport. I call my mother later to make sure she arrived safely home. She did but said people needed water on the plane it was very warm while they were waiting for take off and the attendants said they had no water and the passenger should have got their water before boarding. I can't believe how rude this airline is. Las Vegas is hot and there should be a regulation that water always be available on board before the passengers can board. I am so glad I went with my mother to board she would have been so stressed alone..

     
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Posted by Old Timer on 2013-07-08:
Pretty poor service for even Allegiant Air. Just another great reason to avoid them when ever possible.
Posted by Weedwhacked on 2013-07-08:
Could have been easier if your mother accepted the wheelchair. Pride? It didn't help in this situation.
Posted by FoDaddy19 on 2013-07-08:
Sometimes gate changes aren't made by the airline, the airport itself can make those changes if the situation dictates it. If they changed gates 4 times, I'm leaning towards the airport bumping that flight around, an airline wouldn't willingly do that.

I'm not sure where the disrespectful and dangerous part comes in. You mother declined use of the wheelchair, twice. And you have to remember that Allegiant Air is dirt cheap for a reason, on a two hour flight, I wouldn't expect much in way of food or drink. On some flights there are apparently no food or drinks available for sale at all.
Posted by Nohandle on 2013-07-08:
I have an aunt 10 years older than the OP's mom and my aunt still has maintained her pride. She wouldn't step outside her home unless her hair was just right and her clothing freshly washed and pressed. She wouldn't dream of parking in a handicapped spot unless she had just come from the beauty parlor and didn't want to get her hair wet during a rain. I see nothing wrong with it and applaud any senior who is trying to remain active.

I do have a problem with any airline not having ample water on board for the passengers. What are they to do? Go to the restrooms and stick their heads under the lavatory sinks?
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This Company Is a Scam They Stole My Property
Posted by LISARSANDERS on 06/26/2013
Please go to Facebook and type in allegiant van line scams, add your story please. power in numbers. They took my last penny then stole my property. They have done this to 27 families now in the last 4 months. please help us by posting your story to this page.
     
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Posted by jktshff1 on 2013-06-26:
Specifics would be helpful.
Posted by madconsumer on 2013-06-26:
please tell us why you think this?
Posted by LISARSANDERS on 2013-06-27:
They stole my property and they tripled my quote after they got half of my stuff on the truck, they are not a real company, it is an internet scam. the feds are after them and they are all going to prison... if you want more information please contact me personally
Posted by LISARSANDERS on 2013-06-27:
my story is on the face book page that I posted above..
Posted by LISARSANDERS on 2013-06-27:

In March of 2013, I entered my information on Movers.com to inquire about a move from Phoenix Arizona to Newberg Oregon. I got several quotes from moving companies and decided it would be easier for me to rent a u haul and do it myself. Then I got a phone call from Sebastian at Allegiant van lines.

He told me that he could move my things cheaper than if I rented a u haul because they piggy back loads. Upon explanation I found out that meant they put several families things on one truck making it cheaper for them to move people. Sebastian then asked me to go to each room in my house telling him everything that was in each room. I did that. Then I hung up went to my storage unit and called him back and told him everything that was in there down to how many shovels I had. He then gave me an estimate of 1800 to move all of my things from Phoenix to Newberg. He then told me I need to pay a 600 dollar deposit in order to hold my estimate. He wanted cash but I told him there was no way I could get cash to him in 24 hours. He told me to pay him a 50 dollar hold fee until I could come up with the money. I did that. Before I paid anymore money I called the BBB in phoenix to ask about this company, they informed me that they had a A- rating and they had only 1 complaint. So, I was assured that they were a ligitmate company with a good reputation. I still had no way to get cash to him so He finally agreed to take it off my debit card. My account was charged 590 to hold my estimate on 4/4/2013.

My move date was suppose to be on May 28,2013. By the end of April 2013 I had recieved nothing from this company regarding my move, no calls, emails, mail.. nothing. So I started calling the company at 888-551-2884, I left message after message with no return call. I finally left a message stating I was going to call the Lane County Sherriffs office and have them go to the address listed on their website. I thought they stole my money. I finally got a phone call from "Julian" he identified himself as a "supervisor" who apologized all over the place stating that Sebastian had been fired and all the contracts that he had written were lost at the moment and that he would have to call me back. A few hours later he finally called me back stating he had found my contract. He told me at that time not to worry, that one week before the truck would come, I would start getting emails from their "dispatch" letting me know when the truck would arrive on the 28th of May.

The week before the move I heard nothing from anyone. Again, I called and called the number leaving messages for "Julian" after several days I finally got a phone call from "Julian" stating that dispatch was very busy and that my truck would be at my house between 8-10 on May 28, 2103. All my things were packed by me and ready to go. On the morning of May 28th 2013, we waited for the truck, Noon rolls around and no truck. I start calling again, with no answer from anyone in this company. I finally reach someone named " Shannon" who stated there was no truck available that day and no one had told her that she needed to send a truck to pick up my things. She stated she would try to get me a truck the next day and that was the best she could do. I started calling the company again, trying to find out why the truck was not there. I finally got ahold of "Alicia Glenn" aka Alicia Green aka Alicia Michalski, depending on what day it is. She also claimed to be a supervisor, above Julian, she was Julian's boss. She told me there was a miscommunication between them and dispatch so no truck was dispatched for that day. She also gave me her personal extension number so I could call her directly. That number will be listed at the end of this statement. She promised me the truck would be there the following day. So we sat and waited til the next day.

The next day we finally got a call from a guy named "Manuel Fuentes" stating he was a truck driver for Allegiant. He was on his way to pick up my things and that he wanted to go to the storage unit first to pick up those things and then pick up the things from my house. I said fine we will meet you at the storage unit. This was about 4:30 in the evening on the 29th of May. We met them at the storage unit where they arrived in a Ryder truck. No company identification on it just a rented Ryder truck. When I asked them if they worked for Allegiant they said yes. I asked why do you not have a company vehicle. We were told that the smaller trucks pick up the loads and meet the driver of the 18 wheeler and load it on to his truck. Seemed plausible to us. We sat and watched as they loaded my things. They were moving my fridge onto the truck when they lifted the gate to put it on the truck it fell off onto the ground. Needless to say the fridge was destroyed and does not work. I immediately called Alicia and told her that they dropped it off the truck, I had to leave a message because she never answers her phone directly. She called me back and told me that I would be able to file a claim once my things were delivered in Oregon and that I would be reimbursed for the damages.

They Load my things on their truck and proceed to my house where they were suppose to finish loading my house so we could leave. They get to my house and by this time it's 7:30 at night. They start loading my stuff onto the truck. Then This man shows up claiming to be a "supervisor" his name was Alex. He immediately jumps out of his car walks up to me and started screaming at me.. literally screaming at me. "We are not moving your stuff, this is too much stuff, you either rip up your contract and sign a new one or I am throwing your stuff onto the street." I was in a tailspin, had no idea what was going on . I had given Sebastian a room to room list and not one thing more was in this load to move. Not one. I started yelling back at this man, I said "look, I gave you guys an exact list of what was to be moved and I expect you to get this stuff moved tonight you are already a day late and I was suppose to be out of my condo yesterday" We fought, Alex tore up my contract, I tried to call the company but by this time it was 9pm and of course no one was going to answer the phone, not even supervisor Alicia! Half my stuff was already on the truck and I had no where to go.

Alex told me that my stuff was 3 times the original weight that was quoted me. I told him he was lying, how could he know this without weighing the truck? He finally agreed to finish loading my things and to go to the weigh station to weigh the truck if I agreed to sign a new contract including a new price of 6400 dollars. I had no choice, I had to be out and I had no where to go so I agreed to sign the contract on the condition that the when the truck was weighed the price would be adjusted accordingly. Alex said that he would agree to that, when I went to sign the contract I asked for "full replacement insurance" he stated "we are not required to offer full replacement all we offer is .60 per pound of what is lost or damaged. That is all we are required to do by DOT law. I had no idea what the law was at the time, so I signed it. I later found out that the company was actually REQUIREED to offer me full replacement insurance as well as the booklet that explained my rights as a consumer, none of which I got neither has any of the 27 families they ripped off since March of 2013.

I was finishing loading the cars, Manuel Fuentes told me to meet them at the weigh station in a hour I agreed to do that. I took pictures of the license plate of the truck that was at my house and the truck number. When we got to the weigh station, of course they said my things weighed more than the original estimate. They demanded 1700 cash, refused cards or checks, cash only, or they were going to dump my stuff at the weigh station. My friend went to the bank and withdrew 1700 to give them so we could get moving to Newberg, I was told at that time that the truck would arrive on Newberg 3-5 days from that date, which was May 29th 2013. I was also told that by Sebastian when I got my original contract, that it would only take 3-5 days to receive our stuff in Newberg. I was suppose to start work that next week. Unbeknownst to me, my friend took pictures of the truck that was at the weigh station, it wasn't til we got to Oregon that we realized the truck that was at the weigh station was not the same truck that was at my house loading my things on it. It was a different truck with different license plates.

We left Arizona and went on our trek to Oregon, the second day we were on the road I tried to call both Alex and Manuel Fuentes to see if our stuff had left Arizona yet. Neither one of their phones were working. I panicked. I started calling every number I had for this company, leaving messages, never once did I get a call back. When we got to Newberg, I started calling again. Finally I get a call from "Aicia" I asked her if my things had left Arizona, she stated "I have no clue where your load is" I said what? What does that mean? She stated that the driver they hired to pick up my things did not actually work for Allegiant that he was a subcontractor out of Nevada that they used to do the pick ups and they were suppose to deliver my things to the "Allegiant warehouse" in Phoenix. They had not received my stuff. I was livid, I started investigating these people and this Alex charecter.. I called the Arizona DOT and they told me that "Alex" had been banned from doing business in Arizona since 2010 and they have been trying to catch him since then.

I then called Ryder trucks and gave them the license plates off BOTH trucks and asked who had rented those trucks. I was told that Allegiant van lines has never rented a truck from them but EXPRESS MOVERS had rented the trucks in question. Express movers is owned by this Alex guy, he did have a website up but since my investigation started it has been taken down off the internet. I called JJ Stroh at Arizona DOT and told him what I had found. He informed these people are scam artists and him and the federal DOT investigator, Lawerence Hawthorne, had been tracking them for two years. He told me to keep after Alicia to keep calling her and getting as much information as I could out of her.

I called Alicia daily looking for my things. I couldn't get ahold of her for a few days when she finally returned my call on about the 6th of June she told me she had "flown to Phoenix herself and inspected my load personally herself and that according to the inventory list, all my things were not there, things were missing." She then told me she was going to continue to fly back and forth from Eugene Oregon to Phoenix Arizona until she located my missing load. This went on back and forth for about a week. In the meantime, I continued to investigate this company.

I found numerous complaints about this company, all complaints sounded like an exact reinactment of what happened to me. Many of these complaints ended up badly, things broken or missing all together. I become more upset. I keep digging. I find that this company has had many DBA's in the past two years, several that had been revoked by several DOT offices around the country. JJ Stroh of the Arizona DOT office then asked me to contact Lawrence Hawthorne, the investigator for the federal DOT office. I did that. He told me to keep this woman Alicia talking as much as possible, get as much information as possible. But it was very difficult. She would never email me, all she would do is call me. From numbers generated by google voice. None of which are traceable. I also found out the address on their website, is not a real address but an empty warehouse in Eugene oregon, the owner of that warehouse is trying to find these people for using his address as their business address and they have NEVER been on the property. He has had several people calling him looking for Allegiant for the same reason I am and he has never heard of them.

In the meantime, I had recieved several emails from info@allegiantvanlines.com, attached were invoices, supposedly for my load. Everytime I got one I would call Alicia, she said to me " I have no idea where those are coming from, they are not from me and I am the one in charge of your load, please email them to me and I will check it out" I would email them to her and she would never email me back.. ever. Her email address is Alicia@allegiantvanlines.com. These contracts as well as my original one will be attached to this statement.

Finally, June 10th 2013, Alicia called me to say that my stuff was going to be delivered to me that Wednesday, and that I owed them 1400 for the balance of my contract that was rewritten by this Alex guy. As stated above I had recieved many contracts from these people, all reflecting different amounts owing. So I asked this Alicia, is all my stuff there? She stated she did not think so and that she was going to show up at my house to help me inventory the load and that I would owe nothing if it was not all there, until they could locate all my boxes and belongings. Wednesday came, no call from Alicia or the supposed dispatch. I called and called her. she finally called me back asking "didn't dispatch call you" No I told her. She then stated she would have to hang up and call dispatch herself to see what was going on. a few hours later she called me back stating that the driver "AVERY" was on his way with my stuff and that he was going to deliver all the other households on the truck and then bring me mine. She told me that Avery was to call her prior to his arrival at my home so she could drive up from Eugene Oregon to meet the truck and help me inventory. Thursday came, no truck, Friday came no truck, so I called Alicia again. She then stated that the truck was having problems delivering to another property and that he was behind.. She also then informed me that the owners of the company told her she could not come to my home to help me inventory because she was too "emotionally involved" when I asked for an explanation of that, she stated "well I am a retired nurse and since you are a nurse they think that I am too invovled with you" It was at that very moment I realized I had been had. I hung up and called JJ Stroh with the AZ DOT.

JJ informed me he was calling the Newberg Police to get them involved and the Oregon DOT. I got a call from Det. Simmons who told me that I needed to contact them when the driver called to say he was bringing my things. I gave him the phone number and name of that driver. Det. Simmons then informed that this driver did not have a CDL and had a warrant out for his arrest. So they would arrest him when he got here. Saturday June 15th, 1:00 pm the driver called me, this driver's name was Oday.. not Avery. He told me that he was called to pick up the trailer in Washington state where Avery had dumped it. Some how this Avery got tipped that the police would be here to take him in when he arrived. He unhooked the trailer in Washington state and left it. This Oday informed me he would be here at 1
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Scam Company - 22 Complaints W/ The Fmcsa
Posted by Denrerob on 06/12/2013
EUGENE, OREGON -- THEY HAVE 22 COMPLAINTS W/ FMCSA.

SCAM COMPANY, DO NOT USE THEY HAVE 22 COMPLAINTS W/ THE FEDERAL MOTOR CARRIER SAFETY ADMINISTRATION (FMCSA), check them out. They gave my daughter a contract for $1943.02 and after her things were loaded on a Budget Rental Truck, in Home Depot boxes the driver came back w/ a "new" contract for $3329.00 !!!! This was for a small one bedroom apartment and they didn't even take everything. We took all of her clothes, shoes and other things she needed since her things were going into storage, the rest we gave to her neighbors. I started calling and calling, no one returns your calls, you might get lucky if they p/u the phone, but you can forget it otherwise. I'm a Mother who puts up w/ nothing when it comes to my children, especially when my daughter is a Wounded Warrior who served in Afghanistan.

They are all about deceiving the public and taking your money, period. If you get your stuff back in one piece, you're lucky or lucky if you get it at all. Read the negative reviews, those you know are true and check them out w/ the Federal agencies, too. I had the Houston Police by our side when they showed up, here in Texas it's a crime to hold goods for more money, so we were lucky in that we didn't pay anymore than the original contract, but most people aren't. Not that I would have paid them anyway. Oh and Alicia G. and Scott S. have threatened to take me to court if I filed any complaints w/ any agency against their company....WHATEVER !!!

They write most of these reviews, look at the similarities and you'll see what I mean. Let everyone you know, not to use this company, it's run by criminals. They need to go to jail for good.

PROUD MOM OF A MARINE SGT & NAVY PETTY OFFICER 2ND CLASS
     
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Posted by denrerob on 2013-06-21:
THEY ARE NOW UP TO 25 COMPLAINTS W/ THE FEDERAL MOTOR CARRIER SAFETY ADMINISTRATION.....

PROUD MOM OF A MARINE SGT and NAVY PETTY OFFICER 2ND CLASS
Posted by denrerob on 2013-06-25:
WELL THEY'RE ON THE WAY UP...27 COMPLAINTS W/ THE FEDERAL MOTOR CARRIER SAFETY ADMINISTRATION....WOOO HOOO !!!!!!!!!!!!

PROUD MOM OF A MARINE SGT and NAVY PETTY OFFICER 2ND CLASS
Posted by Slimjim on 2013-06-25:
Wow, I'm about to move from a 6500 square foot house and we were quoted no more than $3000, and that included packing. Unless they were moving it from NY to LA, i'd say $3300 sounds a bit ridiculous to move a small apartment.
Posted by Dennis on 2013-06-26:
This company is the WORST, they are now using the name UBER MOVERS INC.
Posted by denrerob on 2013-06-26:
Up, Up, Up to 28 complaints w/ the FMCSA...I'll say it again - WOO HOO !!!!
Posted by LISARSANDERS on 2013-06-27:
Dennis it does not matter what name they use..uber movers allegiant van lines, globe moving exress moving.. they are ALL GOING TO PRISON AND SO ARE YOU ROBERT
Posted by denrerob on 2013-07-08:
UPDATE - COMPLAINTS W/ THE FMCSA ARE NOW AT 29...HAHAHAHAHAHA. HEY ALLEGIANT BETTER START LEARNING THE PRISON LINGO.......LOL =)

Posted by Denise Roberts on 2013-07-24:
UPDATE - 36 COMPLAINTS....LOL LOL LOL LOL LOL LOL LOL LOL =)

PROUD MOM OF A MARINE SGT and NAVY PETTY OFFICER 2ND CLASS
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