BROOKFIELD, WISCONSIN -- I had a conversation with an "Adam" from Phoenix at Alpine Lending who said he was taking my current loan information and would have someone call me back either way to tell me if they could "significantly" improve my situation with regard to monthly loan payments and interest rates. The next call we got was someone telling us we had missed our appointment, even though we had not agreed to meet with anyone. About one week later we got another call from a representative at Alpine Lending telling us we missed another meeting. It was at this time my wife and I made a decision we would NEVER do business with Alpine Lending, even if they were the last mortgage company left because of the way they tried to force and bully us. If they used these high-pressure tactics on us now, imagine how high-pressured they would be if we qualified for a loan with one of their lenders.Add reply
BROOKLYN PARK, MINNESOTA -- This Company called me to refinance thru them, and while talking to the telemarketer on the telephone, I could hardly hear him, with all the shouts and cheers going on in the background, the company sounds so phony, with their 5 ring binders with 1000's of lenders in it.
2 Replies - Latest reply on 01/24/2005Add reply
My girlfriend refinanced thru them, and told me to stay away, it took 3 months to close, and it was the biggest mistake shes ever made.
I have already decided to go with GREEN ACRES Mortgage, they are very professional, and know the business!!
TEMPE, ARIZONA -- Had a terrible experience with this company. Spoke with senior loan officer, Josh Weinstein, regarding a refinance on my existing mortgage. Was hesitant about giving my credit card number, but Josh had explained this was company policy before they could send out a good faith estimate and that they would not charge the $325.00 application fee until I had signed, accepted, and returned the loan paperwork. Received the paperwork quickly, but application contained several errors. For instance, we spoke of a 6 month LIBOR ARM, the application contained the words 3/1 ARM, we also spoke about cash-back and the application did not contain what we spoke of originally. I contacted Josh immediately about the errors and told him I decided to continue to shop around. Just received my credit card statement and they had charged my card without authorization! DO NOT DO BUSINESS WITH THIS COMPANY!! Currently disputing the charge with Alpine Lending and my credit card company and will also be filing a complaint with the BBB.Add reply