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Warning: Read The ENTIRE Advertisement Before You Order Kid's Toys
Posted by DebtorBasher on 11/26/2012
Playmobile Green Recycling Truck
Playmobile Green Recycling Truck
Cyber Monday...Oh Goody, Goody, Gumdrop!
I was shopping for a Birthday gift for my Great-Nephew who is going to be 6 years old and has an obsession for Garbage Trucks and Street Sweepers.

I found some nice trucks for him on Amazon.com, but I have to watch what I buy because he has a 1 year old sister and I have to watch anything that may be a choking hazard for her, even though the gift would be age appropriate for him.

Anyway, as always, I read everything including fine print and I was surprised when I read the following on one of the ads for a toy truck for him.

It stated:
WARNING:
CHOKING HAZARD -- Small parts. Not for children under 3 yrs.


--------------------------------------------------------------------------------
Product Details
Product Dimensions: 14.2 x 9.9 x 5 inches ; 4 pounds
Shipping Weight: 4 pounds (View shipping rates and policies)
ASIN: B004HAW1EM
Item model number: 5938
Our (Amazon.com)recommended age: 4 years and up
Manufacturer recommended age: 1 month - 10 years
--------------------------------------------------------------------------------

Product Description
The Playmobil Green Recycling Truck features a truck, 2 figures and other accessories.



Ok...do you see what I see?

* CHOKING HAZARD -- Small parts. Not for children under 3 yrs.
* Our recommended (Amazon.com) age: 4 years and up.
* Manufacturer recommended age: 1 month - 10 years


The manufacturer actually recommends this for a ONE MONTH????
Ya gotta read everything when it comes to the safety of children and remember to always use your common sense.

     
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Posted by MRM on 2012-11-26:
I have two nephews and still looking for Xmas gift for them. I will steer clear of this hazardous product, thanks to your warning, DB.
Posted by DebtorBasher on 2012-11-27:
It should be ok for the older children, but in NO way a child under four.
Posted by onlooker on 2012-11-27:
was this error repeated on other toys on the site?
While they may not have categories to cover the specific age group you wanted to purchase for, that seems like a big hole in information.
Posted by Alain on 2012-11-27:
As you point out, DB, it's up to the consumer to carefully read about products, particularly where children are involved. Good information and review! Did you ever find that commercial septic cleaning truck you were looking for?
Posted by DebtorBasher on 2012-11-27:
No Alain...I never found the sewer cleaning truck that he wanted. He even told his Daddy to make him a sewer cleaning truck costume for him for Halloween, 'It's easy Daddy, just make me a truck with a big elephant trunk'....geesh, you'd think his Daddy could have figured THAT out himself...LOL!
Posted by DebtorBasher on 2012-11-27:
Onlooker...I didn't narrow my search by age, but I always read the age requirements because his little sister will be one year old. He's going to be 6 and she's going to be 1, and their birthdays are the same day.
Posted by Churro on 2012-11-29:
You Basher are a savvy consumer.
Posted by DebtorBasher on 2012-11-30:
Thank you Churro..Thank you, Thank you very much!
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Wrong Answer
Posted by on 03/21/2011
A few weeks ago I placed an order on Amazon Market Place (importer520) for two cables for iPhone. The merchandise came to around six bucks with no sales tax and free shipping. Sounded good. I didn't get delivery so I filed a claim on Amazon.com. All went pretty well until the importer520 tried to pull a fast one. Well of course I'd have none of that nonsense. I'll let the EMAIL traffic speak for itself.

(importer520's initial offer to resolve claim)

Dear customer,

We are contacting you in regard to the recent purchase that you have made with us, importer 520. The package that was sent to you was returned back to us this morning due to:
"RETURN FOR BETTER ADDRESS"

Below is the address that was provided.
Stewie Gilligan Griffin
31 Spooner St
Quahog RI 02940

Unfortunately a reshipment is unavailable.
Please be advised that we have issued a refund on your purchase.
However, the initial shipping fee of $1.75 will not be reimbursed.

If you have a further question, please let us know.

Thank you.

Customer Service Representative,
importer520 - Amazon Marketplace

(my response to their offer)

reference Amazon order 003-2809268-135022


Your offer is unacceptable and refused.

The address I provided is accurate and has been used by UPS in the past for
delivery. I have proof thereof. I received nothing of value in this
transaction nor did I do anything to warrant penalty therefore legally I am not obligated to reimburse YOUR loss with YOUR shipper.

I demand full refund.


(importer520's reply to my refusal and demand)

Thank you for your response.

We have issued a full refund on your order.
You will be receiving a notification from Amazon regarding the refund transaction within 1 to 2 hours.

If there is anything else we can assist you with, feel free to let us know.

Thank you.
Customer service representative,
importer520 - Amazon Marketplace


     
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Posted by Anonymous on 2011-03-21:
I live in a house in an established neighborhood with a very easy address... it's akin to 304 Elm St... That kind of simplicity. I also have a long history of receiving orders from Amazon and Amazon Market Place to my current address.

Their explanation seems quite odd but bottom line I did receive full refund. I'm surprised however that Amazon was going to allow them to stick me with the shipping cost. That is just so wrong on so many levels.
Posted by MRM on 2011-03-21:
Thank you, Lord, for sharing your experience with your readers and how the situation was resolved! HOORAH!
Posted by azRider on 2011-03-21:
a few things are going on here. First your address is bad according to the USPS, I just checked it on-line at usps.com and it reports the address is a bad address. you said UPS has no problem with the address. UPS and USPS are different carries and have different rules. UPS is a little more laid back, and if the driver knows your block they will deliver a package based on his knowledge or common use of the local area. the wording, "RETURN FOR BETTER ADDRESS", is a common USPS term, so I think they used USPS not UPS. most likey it was kicked back from USPS by the mail hub. it may have never gotten to your state at all.

now as a seller on Amazon, I would have just given you back the full refund. I understand to them it was an annoying issue having it come back and they had to re-stock the item. but really postage was paid by you in the first place. So they are not out that much. in the interest of customer service they should have just done it and in the end they did give you the full refund. so really your not out any money and they did do what they should have done. so since you got your money. whats the beef? it sounds like the original issue is related to your improper address.

on your end, you need to confirm with the USPS what the proper address is for packages, else this will happen again. perhaps your road has a direction, of the city is really PROVIDENCE not Quahog. whatever it is the Post Office does not see your address as listed as correct, so you should verify it with them for future packages.
Posted by Anonymous on 2011-03-21:
azRider, LOL, of course you realize the address I gave is the address of the Griffen family on the fox TV show Family Guy. That's not my real address.
Posted by azRider on 2011-03-21:
Sorry, don't watch the show, I assumed that you were giving factual information. of course when I assume. so without facts its hard to say what is going on. so based on that, I guess I'll leave it alone. you got the money, so all should be good and one dealer on Amazon is not enough to curse the whole system, so to those reading this don't judge it by one bad seller.
Posted by Anonymous on 2011-03-21:
azRider, I did give factual information other than my address which I thought by my first comment made clear it wasn't my real address.

I wasn't dogging the whole system but people do need to realize that the sellers in the Amazon market place are fairly unsophisticated. It’s akin to doing business with somebody on eBay or at a local flea market. I was also pointing out that Amazon doesn't necessarily police the claim responses of the Amazon Market place sellers. It's up to you as the buyer to put the seller in their place. Or hell even educates the seller on common principals of merchant law.

I probably won't ever do business in the Amazon Market place again. It's too risky. But that's just me.
Posted by Anonymous on 2011-03-21:
And you didn't have to resort to snorkeling.
Posted by Josepi on 2013-06-15:
I ordered a Photon 4G cover and phonecase. It took a whileI got the screen covers first then I got the phone cover but looks like it is the wrong one. Then I look where it was shipped from and its like 7 mins from my house should I just go there to get an exchange instead of going through emails n stuff ?
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Amazon Payments is a Fraud
Posted by NDA231 on 05/13/2009
Amazon Payments does not disburse customers funds. They let you create the account, then they collect funds from your customers and then they KEEP YOUR CUSTOMERS MONEY. They do not let you withdraw funds. All of your customers money WILL be kept by Amazon. If you are sceptical, please research this service online before opening an account. They took me for $1500+.

If anyone is considering a class-action law suit please contact me at nda231@aol.com.
     
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Posted by Anonymous on 2009-05-13:
OP doesn't state why Amazon is refusing to release the funds.
Posted by josefm on 2009-08-13:
Is exactly the same story that mine, I agree with you 100%
Posted by Maddox on 2012-09-11:
Thats one thing I never had to worry about with my merchant account. I have www.merchantinc.com and the funds are directly deposited into my bank account and no one holds my $. Try them out
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Dishonest Shipping Claims
Posted by Mirz on 12/21/2005
Placed an order with Amazon 2 weeks ago, all items stating "by December 23 delivery". The majority of the items said "usually shipped in 24 hours." Well, almost immediately after ordering I get an email saying there is a delay in shipping, but don't worry, they'll be there by Dec 23.

About a week later, when there is still the notation of a delay, I called customer service concerned. I said that these were Christmas presents and I wanted to make sure they were in stock and would ship. They assured me nothing was wrong and I would receive them in time.

Today, on the 21st, I get an email saying they won't ship until AFTER the 24th! On top of it, they say the items are being processed, so I can't stop the order. I can return the items after I get them, but return shipping at my expense.

Emailing Amazon Customer Support is a joke. I have never gotten a response. They say "check your spam folder" but the reality is I have never gotten an email from them (yes, I checked the spam folder).

Called Amazon and was told it was because I had used Free Super-Saver shipping and they can't guarantee anything. Well, then why say it will ship if you don't have to live up to that promise. Another problem? Only part of my order was free shipping. The part that is being held up was not free-shipping, I PAID over $23 for shipping on those items!! And still it won't be shipped in time. Oh, yeah, lots of sorrys and such, but no relief. They can't cancel the order and they won't offer me any kind of refund on shipping or anything.

After talking to other people, I have heard this has happened to many people. One woman actually ordered items in OCTOBER, and was emailed a week before Christmas to say they would ship in January.

I find it ironic that Amazon boasts on its front page that they have sold over 108,000,000 gifts since November. What they don't tell you is the number that will be received AFTER the holidays. Guess those numbers look good for the shareholders, even though the reality is far different.

     
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Posted by Shakra on 2005-12-22:
I have had trouble with Amazon Books the last two times I ordered, also. I ordered two books on Oct. 13th. On Nov. 19th, I find out that the order is delayed. One book eventually reached me. These are Christmas books, btw. Three days ago, I was told that they could not fulfill my order. I went online and bought it from somebody else. It is on its way. The worst part is Amazon is still claiming that this book can be shipped within 24 hours. What?!!!
Posted by CandyPickletoes on 2005-12-22:
Amazon has really gone down hill over the past three or four months. If you notice, most items now come from a different company, not Amazon. I have been so disappointed in them. There is no such thing as resolution with them and they become increasingly difficult to work with. I think I'm going to go back to shopping the normal way, where I pay for an item when it is in my hand as opposed to paying for it and praying that one day I'll receive it.
Posted by dsmith68 on 2005-12-22:
I ordered the vast majority of my Christmas shopping from Amazon in 2003/2004 and was overall happy with the experience and lots of free shipping.

This year however, I ordered an item towards the end of November and it took 2 weeks to ship and with a delivery range of 2 weeks. I also ordered 2 other non Christmas items which also had problems.

I decided then that I was not going to order anything else from Amazon. Now sure what they have done, but boy, talk about self-distruction.
Posted by spiderman2 on 2005-12-22:
I had ordered the first season of Lost on DVD to be shipped on 9/05. Well, it didn't ship when it was supposed to and was going to ship more than a week later than it was supposed to. Why? Who knows, you could buy it at Best Buy? I was told they could not cancel my order because it was "in process" but after several insistent e-mail on my part, they did send me a label to return the product "just this one time." Thanks for blaming me for your mistake Amazon!! Anyway, my SIL ordered one of my kids a birthday gift from Target/Amazon and we got two of teh same thing, due to a "shipping error." I'm not sure what is going on there and it doesn't seem like they know either.

Be persistent with them. I would never pay the return shipping on their screw up.
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Amazon bait and switch
Posted by Mergimeg on 04/07/2008
I searched the net for "Canon PowerShot SD790IS 10MP Digital Camera with 3x Optical Image Stabilized Zoom". The best price I got was $229.95 from amazon.com so I naturally placed the order, received a confirmation and thought I was going to get my order in a few days.

Well the next day I received this email:


Greetings from Amazon.com,

We're sorry, but the following order from Ace Photo Digital has been
canceled because the items you purchased were out of stock. Please return
and attempt to purchase again at a later time.

We apologize for any inconvenience.

==================================================
ORDER DETAILS
==================================================

1 of Canon PowerShot SD790IS 10MP Digital Camera with 3x Optical Image
Stabilized Zoom

Your credit card was not charged for the order. To view your transaction
status online, please visit:



Thank you for shopping at Amazon.com.

Amazon.com

well as you can see Amazon.com is claiming that the vendor Ace Photo Digital does not have the camera in stock, what I did was go to acephotodigital.com and searched for the same item, they had it in stock, then proceeded to check out, now granted the price was $399.00 almost $200 more than it was on Amazon.com

I printed the page where I had to pay the $399.00 price it's on PDF I have proof that this is a bait and switch scam and I cant believe a company like Amazon.com is willing to take a big risk and opening themselves up to a big class action suit.

It is illegal to advertise something at a price then offer a higher price, it's called bait and switch

     
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Posted by Anonymous on 2008-04-08:
What is bait and switch about it? Amazon offered it at the lowest price. They could not get the camera at that price so your order was cancelled.

You went to the vendors site where it was offered at a higher price. You chose to buy it from them.

Amazon didn't sell you anything nor offer a different product at a higher price. They simply cancelled the order that they couldn't fullfill.

It is a bit of a stretch to term it as bait and switch.
Posted by Anonymous on 2008-04-08:
Who forced you to pay $399? Not Amazon. That was your choice.

Are you certain the price was $229.95? Amazon shows a price of $349.01. Most online retailers price it about the same.
Posted by Anonymous on 2008-04-08:
It sounds like Amazon realized they had a pricing error and cancelled any pending transactions.
Posted by moneybags on 2008-04-08:
At least Amazon didn't chaege your credit card and then make you wait weeks for a credit!
Posted by Ponie on 2008-04-08:
Doesn't sound like bait and switch to me.
Posted by old ebay seller on 2008-08-19:
amazon.com did make a mistake by still listing or offering the item for a really good deal, but was not available. that's bait. im not 100% sure about the switch part. that could be the fact that they gave you name of the company that had those , but with more expensive price tag.
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Amazon lies about shipping times
Posted by Cheezypoof123 on 12/24/2007
PHILADELPHIA, PENNSYLVANIA -- I placed an order with amazon on 12/11/07. I selected super saver shipping at checkout. In many places on their site they state"super saver" shipping ships within FIVE TO NINE business days. My items are not due to ship until 02/05/08. That is nearly SIXTY DAYS.

This is very fraudulent advertising. I've contacted my state's attorney general and I encourage everyone who has been mislead by this company to do the same.
     
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Posted by MeowMeowMeow on 2007-12-24:
Did you order something from Amazon.com, or one of their third party vendors? Was the product in stock when you placed the order? Why did you hit submit and order the items when the summary review showed how long it would take for the items to ship?
Posted by Anonymous on 2007-12-24:
Witness will answer the questions!
Posted by jenjenn on 2007-12-24:
Are these items of backorder?
Posted by Crazylizzy on 2007-12-29:
It is illegal what they do to sellers
Posted by tnorthington on 2008-12-20:
I placed an order on 12/15/2008. It said I would recieve it by Christmas. After checkout the shipping date was 12/29 -1/9. I emailed amazon customer service about the issue. It shipped the next day and will arrive before Christmas (12/22). Amazon has alws given me great customer service. Give it a try - Satisfied customer
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Amazon's Christmas Shipping Scam
Posted by Gcv on 12/18/2007
As of right now, Amazon.com shows December 18th as the cutoff date for standard shipping for parcels to arrive before Christmas.

Well, four days ago, Dec 14th, I ordered a DVD as a Christmas gift and specified standard shipping. I was given no delivery date, but assumed that all was ok and I was well within the cutoff date.

Last night, I received a notice that my DVD had shipped on Dec 17th, but would arrive on the December 26th - 9 days shipping, it must be going by ox-cart. There was even a special note so I would realize that it was arriving late.

This is very convenient. I am now forced to order the product a second time - its rare and hard to find - and this time pay extra to have it delivered by the 20th. So I have now purchased the DVD twice and paid for standard and 2 day shipping.

Amazon.com is no doubt counting on me not bothering to return the extra DVD, as the hassle isn't worth the cost of the DVD.

This scam repeated enough times over their large consumer base will surely help erase some the the expected shortfall from this Christmas season.

I can't believe that a company with Amazon.com's reputation would stoop to this level to try and boost their Christmas revenue.
     
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Posted by Anonymous on 2007-12-18:
So, you couldn't just inform the person who you were giving the gift to that you screwed up and ordered it too late and you will give it to them the following day when you receive it? If it is truly rare and hard to find, the receiver should not have a problem waiting an extra day for it.

You can probably sell the extra on ebay.
If its rare and hard to find you should have no trouble finding a sucker to pay you enough to cover all your additional costs.

9 days for standard shipping during such a busy time of year doesn't seem excessive.

Posted by Principissa on 2007-12-18:
I ordered something from Amazon on Sunday night, and I can tell you that at this point in time in order for it to get here by Christmas, you have to get the 3 day shipping, not standard. Standard delivery is 7-10 business days, my guess is they meant if you select 3 day shipping you would get the package in time for Christmas. This is not false or misleading advertising, it's Amazon's way of getting you to upgrade to faster shipping.
Posted by *Brenda* on 2007-12-18:
Well, according to their website you can still pick STANDARD shipping today and get it by Christmas. It is false and misleading. The OP ordered on the 14th in which you could still pick free shipping and get it by Christmas.
http://www.amazon.com/gp/gift-central/event/holiday-shipping/ref=nav_swm_msgholiday/002-6610316-1043234
Unless the OP didn't order directly from Amazon and ordered from one of their resellers?

To the OP: I always find that Amazon says that shipping will take a lot longer than it actually does. Did you get a tracking number or is it USPS?
Posted by chemman on 2007-12-18:
I agree with Brenda, I ordered something from them last week on Tues the 11th, it said it would ship by Thurs the 13th with an expected delivery date of the 19th through the 22nd. It ended up shipping weds by UPS ground and I had it by Fri the 14th. They always use the worst case scenario and if it haas shipped you should have a tracking number to see when UPS expects it to be delivered.
Posted by Principissa on 2007-12-18:
I usually don't use Standard shipping, so I was unaware of that. If UPS says something different, I would go with what they say.
Posted by lobo65 on 2007-12-18:
I also ordered a DVD recently from Amazon, and got in about three days--with standard shipping. I have a feeling, based on many pleasant experiences with the company, that this was an isolated incident.
Posted by yoke on 2007-12-18:
I ordered from Amazon and got some of the order next day and the rest 4 days later. I did not ask for next day, it just so happen to get here the next day. Very happy.
Posted by gcv on 2007-12-18:
To Robf: I didn't screw up, I ordered 4 days before Amazon's cutoff date for standard shipping. They provided misleading information - no reason to defend them.

To AlleyS: I didn't wait to order the item. Doing my Christmas shopping on the 14th of December is not unreasonable - and I was well within Amazon's cutoff.

To everyone else: I got a USPS tracking number from Amazon.com. When I entered the number into the USPS website, it came back as an invalid number.

Either way, I want to have this gift by Christmas - not the following day. Whether it arrives early or not, Amazon.com have provided me with information that forces me to reorder the product. I feel this is a scam.

(Personally, I once worked at a .com and I saw the incredible pressure the sales people were under to meet their numbers. They resorted to nasty tricks like this and today their CEO is serving 15 years for what they did)
Posted by *Brenda* on 2007-12-18:
GCV - sometimes those USPS tracking numbers take awhile to get into the system. With that free shipping it isn't really "tracking" like UPS either. Usually they just tell you when it got entered and when it got there, nothing in between.
Posted by gcv on 2007-12-18:
Actually, my point isn't when it will arrive - it is that Amazon.com's website informed me that the item I ordered would arrive before Christmas when I placed the order. Then, almost 4 days later they send me an email informing me that it will not arrive on time, despite there still being plenty of time. That message seems designed to goad me into placing a second order with a faster delivery time to ensure that I get it on time. Given the cost of returning the item, Amazon.com knows that the first item will probably not get returned, and they can pocket the extra revenue from having played this little trick. Its only $20.00, so the consumer might not care. But if they do this to enough people, the volume makes the scam a tidy little profit. Its a brilliant idea conceived by a crooked marketing or sales type within Amazon.com to give the year end revenue that extra boost.
Posted by *Brenda* on 2007-12-18:
gcv, have you tried contacting customer support? I'm curious about what they would say about your problem.
Posted by DebtorBasher on 2007-12-18:
I placed an order as well...on the 15Th...because it stated delivery made by Christmas. After I placed my order, it said 3-7 business days...I just checked my tracking and it said expected time to ship is tomorrow (4 days from when I ordered) and expected date anywhere between Dec. 21 - 27...It BETTER be here for Christmas!
Posted by gcv on 2007-12-18:
To Brenda: I have tried to contact customer service. However, like most modern companies with a web presence, they go out of their way to hide how you contact them. Nonetheless, after much digging I found a place to email them a comment. A day later, and no response. I am not expecting one either.
Posted by gcv on 2007-12-18:
I just checked the USPS tracking info and my parcel was received today December 18th for shipment and will arrive December 26th. It took Amazon.com 4 days to get this shipping - and it was in stock. My second order, using 2 day shipping, got out within 12 hours. Again, this looks like a scam. Regardless of the shipping method you choose, the time that Amazon.com takes to get it out should be the same - I expect to be paying for expedited shipping - using an airplane rather than a truck and hence the extra cost. I don't expect to have to pay them extra to have their workers in their warehouse get to it faster. This is an utter scam by a company I previously respected.
Posted by *Brenda* on 2007-12-19:
Their phone number is: 1-866-216-1072. I'd give that a try and see what happens.
Posted by hampersnow on 2007-12-21:
i totally agree with you ,and have posted my own complaint here online concerning their shipping.they charged my credit card 3 seperate times for one camera ,never sent it out ,then changed my shipping date from the 18th (i had ordered it on the 15th) to the 21st or 22nd and not to arrive till after Christmas.it is still being advertised as in stock but they could not get an order to me by Christmas that was placed on the 15th ? they are advertising free super saver shipping and then withholding the merchendise. i received notices to my account asking me if i wanted to go ahead and pay more to have it shipped faster ,AFTER i placed the order, what does the speed of shipping have to do with not filling my order at all? i hope more people complain about this and the word gets out.
Posted by Lifemates on 2010-09-14:
This review is kind of old but I still feel that I have to add my 3 cents on Amazon.

I've ordered a number of books over the years and was pretty satisfied with their service.
Posted by MRM on 2010-09-14:
I, too, am a satisfied customer of Amazon for 5 years! I've ordered Canon cameras, cellphone batteries, tv without any problems.
Posted by FlShopper on 2010-09-14:
I buy and sell books on amazon and have never had a problem. I'm very happy with them.
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Ripped Off
Posted by Ragingbull on 12/05/2007
ST CHARLES, ILLINOIS -- Weeks ago I ordered several video games through Hubbagames, an Amazon.com seller. I was roped into a deal where if you applied for the Amazon.com Visa card, you received $30 off your order. Not needing yet another credit card, I applied and ordered the video games. Not only did I not receive the video games, I also got stuck with another Credit card that I did not want. When I didn't receive the games by the date specified on my order, I tracked the order. I was shocked to find that not only did the order not ship, it was canceled the day of my inquiry. So now I have no games, another credit card, which I am going to shred and no $30 credit.
Amazon.com and Hubbagames are truly the Grinches who stole Christmas and their Greediness should show everyone that they need to shop somewhere else.

     
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Posted by Principissa on 2007-12-05:
Why would you apply for a credit card if you don't need it. Saving 30.00 isn't worth the inquiry on your credit report.
Posted by damnfinecoffee on 2008-02-25:
HubbaGames is not the same merchant as Amazon. They are a "featured" merchant, but I would warn in general to look at anyone's feedback prior to purchasing from anyone other than Amazon themselves. HubbaGames has only a 95% positive seller rating, meaning that one out of every 20 buyers from them ends up dissatisfied. As for the credit card app, I'm sorry to see you ended up applying for a card you don't need, but the failure to fulfill the order is solely on HubbaGames, not Amazon.
Posted by Justadad on 2008-03-28:
Obviously you're an idiot. That Amazon visa promo thing pops up on almost every order I ever do from any vendor on Amazon. Amazon probably canceled your order because you were denied credit contrary to what you say. On that offer you even have to go up to the top of the screen to accept and fill in that offer. You did not get roped into anything. You were just too stupid to understand what you were doing.

As for the other moronic comment here look at other feedback ratings from people that sell games. I see Hubbagames J&R and Beach Audio. They all have 95%. Look at the stupid feedbacks people leave. Just like stupid people who leave these meaningless forum messages to whine because they do not get enough attention in life. I have bought from hubba and from J&R twice each. Both times both companies were within the delivery range. Hubbagames shipped out the next day and J&R shipped on the day it was supposed to ship 3 days later what it said in my Amazon so the two games from hubbagames got to me faster.

I never posted on one of these forum things before but I was looking for another game from them and I saw this stupid comment and had to respond because you made me laugh with your roped into another credit card remark.
-Victor
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Amazon's poor customer service
Posted by Shmicked on 11/15/2007
Hi,

I have been selling movies on Amazon.com for close to five years. On 20 OCT 07, Amazon suspended my account for no reason. On 24 OCT 07, they closed my account.

Their general reason (with no specifics) was "The feedback, claims and/or refunds submitted to your seller account profile indicate that a number of buyers have been dissatisfied with the service you have provided."

My approval numbers are outstanding. I have not had had a single A-Z Guarantee Claim, my lifetime positive feedback rating is 95% (exemplary compared to most of the other sellers on Amazon), and I have not received a single instance of negative feedback for over a year.

After the 20 OCT 07 notice, I emailed them back asking for specific reasons for suspending my account. They gave no explanation.

If Amazon is closing accounts for positive feedback ratings of 95% or less, close to HALF of the sellers on Amazon should be shut down. I have trouble believing they are in the process of doing this. They have singled me out for some reason.

I have never had an issue with Amazon until now, but this is a big problem.
     
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Posted by Husky42 on 2007-12-17:
Amazon.com does not close accounts unless A. Claims are filed.
B. Your account is fraudulent.
Posted by shmicked on 2007-12-17:
Interesting.

A. No claims were filed.
B. Account wasn't fraudulent (at least it wasn't for the previous 4+ years).

I hate to burst your bubble, but Amazon does whatever they want, and they could care less about customer satisfaction.
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An Overlooked Promo Code Applied After the Order Was Placed.
Posted by Clutzycook on 11/09/2013
I've been trying to find a nice winter coat for my no-longer-baby Clutzy. But of course finding one at a reasonable price is hard to come by. I thought I had one at Walmart, but when I looked at it, it wasn't what I had in mind. So, in the middle of my local Walmart, I ordered a London Fog bubble coat from the Amazon.com app on my phone. It was only about $10 more than what the Walmart coat was going for, but it's London Fog, so it's a name I know.

When I got home and looked at my order online, I noticed that there was a promo code for 20% off eligible outerwear that I could have applied to the order. Of course, my order was in the "shipping now" status so cancellation and reordering wasn't a very good option. So I decided to call Amazon customer service. After explaining what happened, the CSR managed to apply the discount to my order, bringing the cost of the coat down to about what I would have paid for the Walmart coat (especially after taxes). How awesome is that?

Update 11/18: The coat arrived last Tuesday, however Amazon failed to process my refund. I called an explained the problem. The person I spoke with said he would process it, it would take 2-3 business days and he sent me an email to confirm it. Fast forward to this morning (business day #3) and still no refund. I was about to call Customer Service AGAIN when I happened to check my bank account online and noticed that I was being charged less for a pair of pants I had just ordered. I checked my email and they had applied that refund to my AMAZON account and just used it for my next order. Obviously it doesn't matter at the end of the day since the money just went back to Amazon, but what if my coat purchase had been a one and done? I'm a little disappointed in Amazon's less than upfrontness about the whole matter.
     
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