Refusing to pay claim
AmerFam cust ran into the right rear tire and quarterpanel-she ran a stop sign, called my agent that night and left a message-didn't hear from them. Called the following day & was told to call 800 #, ... read full review5 Replies - Latest reply on 12/27/2011
MADISON, WISCONSIN -- I was in an auto accident where the other party was speeding past a red light at an intersection, and hit my car as I started to drive forward on a green light. The other driver was ticketed. She ran ... read full review34 Replies - Latest reply on 02/23/2011
On 11/23/09 a cell phone impaired driver turned left from the right lane of a one way street into my vehicle.
As of 2/8/10 American Family Mutual Insurance Co. in Arizona has ignored several calls by me to satisfy a $500.00 Michigan mini tort obligation. Leaving few recourses but to sue their client in Small Claims Court for the full damages of $1700.00
On September 10, 2009 an insured of American Family left a stop sign and hit our vehicle, totaling it. Police were called, and following the investigation, the other driver was cited for careless driving. It was two weeks before we were contacted by American Family and finally after several calls they determined that we were 25% responsible. Their driver did not look left and admitted so to myself and the police officer. Yet American Family will not accept responsibility. After two months and still no settlement, they are still unwilling to pay the claim. I have contacted the State Department of Insurance and have filed a complaint with them. I have heard disparaging terms in the past in regard to American Family and now I fully understand as they are truly as bad as I have heard. They make their money by not paying claims fairly and as they are due.2 Replies - Latest reply on 08/15/2013Add reply
I have never seen or heard this much slow insurance company. State Farm, All State, Progressive, 21st and so on... All of them have reasonable process speed.
A nightmare with AmFam!
Thought they worked for ME!?!?!
INDEPENDENCE, MISSOURI -- I was in a wreck that totaled my car and I am "insured" by AmFam (full coverage). They are trying to tell me that my car-even before the wreck-wasn't worth blue book value and that because all four of ... read full review3 Replies - Latest reply on 09/25/2007