American General Finance

11 reviews & complaints.

Most Popular | Newest | More Options >
More filter options:
Stay away from American General's personal loans
Posted by on
DELAWARE, OHIO -- In 2006 we got a loan to fix our windows for $2,500 plus financing it was going to cost us $3,748 well a couple months later we hit a bind and they offered to loan us another $500. Turned out what I thought was just an extension to our loan was in fact our 1st loan paid off and then they rewrote a new loan including the extra $500. That stupid $500 just cost us 1 more year and the loan is now for $5,900. How the hell this loan just doubled I can't get these loan sharks to admit to but I'm determined to let anyone and everyone know that they are just as bad if not worse than any loan shark out there and they did this was my fault I sat and listened to them as they said they would just "amend" the contract when in fact they had me paying back twice more than I borrowed. I filed an BBB complaint and they have a neg report on them but I don't think that they care....stay clear of these people they will take you to the poor farm and will keep trying to sell you snake oil. Research if you don't believe me but I have proof they have ripped me off and they won't even send statements of receipt of payment because I paid extra and I paid monthly and they still have me behind on payments. Wish me luck in fighting these jerks!
Read 12 RepliesAdd reply
User Replies:
Anonymous on 07/31/2009:
OK.... here's a wish of luck.
Soaring Consumer on 07/31/2009:
Sounds like you need to contact the Attorney General - your state's Office of the Attorney General's Consumer Protection Division.
Anonymous on 07/31/2009:
Soaring, did you see that part where the OP stated what happened was legal? Their only option is to pay off the loan, or not pay it and suffer the consequences.
jktshff1 on 07/31/2009:
Read the fine print and understand what you are agreeing to.
Very simple. How hard is that?
Soaring Consumer on 07/31/2009:
That part may have been legal, but marking him as behind in payments when he is actually ahead is wrong.
madconsumer on 07/31/2009:
did you think the 500$ was a free gift? or did you expect it to be a second loan?
Anonymous on 07/31/2009:
How did they know that you 'hit a bind'?
grandma005 on 08/01/2009:
American General is AIG. What did you expect? I used to work for American General. I have seen their loan applications and yes they are crooks. Did you really need money that bad?
grandma005 on 08/01/2009:
I don't understand the math of this loan. If the loan was taken out in 2006-three years ago, why is the balance now 5,900? Did they not credit any payments for the past 3 years? The interest rate of the first contract was 50%. If you paid any payments for the past 3 years plus the extra $500 how could you owe that much? $2500 plus $500=$3000. $5900 =$3000 equals $2900 in interest and that is not giving you any credit for payments.
Jenbenoh on 08/01/2009:
I was told that the $500 was going to be added on to the loan, I did not read the fine print and yes that was my fault. The point I was trying to make was that they knew we were in a financial bind (broken down car etc..)I want to warn people not only of AIG/American General but others like them and when they ask you to go ahead...extend the loan it's not helpful to you just them.
old fart on 08/01/2009:
All of the independent finance companies are legal loan sharks...
When we were first married and flat broke 42 years ago, they were the only viable alternative but in this day and age I'd NEVER consider them...
Eloise on 08/01/2009:
It was an expensive lesson! This business is set up to make money from your 'bind'. To think any other way would be foolish. American General is supposed to be for short term loans. Not for loans that extend several years. As a result you pay in blood, sweat, and tears.
Close commentsAdd reply
A Bum Deal
Posted by on
BELLEVUE, WASHINGTON -- I decided to buy a new motorcycle and the dealer arranged the financing through American General Financial Services. I had a blemish on my credit and could not get premium financing and decided this was a way to rebuild my credit at a cost of about $50 per month over good bank financing.

I applied for and was granted a loan for $7500. The motorcycle cost $10,000 and I was prepared to put down the problem. While sitting in the parking lot for American General, I called my own bank who financed both my cars and worked out a much better plan. If I put $8,000 into a CD they would loan me $8,000 for only 3% over prime. Over a 48 month period I would earn more money on the CD than the finance charges on the loan.

I left American General hanging and drove straight to my bank and did the deal. When they called to ask if I was still coming, I told the representative 'NO' and explained the deal I got at the bank. He admitted he could not match the deal and I thought OK, game over.

Then I got a denial letter from American General saying I was 'DENIED' the loan due to information on my credit report...which was not true. I called the Branch Manager in Bellevue, Washington and she would not return my calls so I filed a complaint with the State Attorney General followed by a letter to the Branch Manager advising them of my action. Finally a few days later some other guy called claiming to be the REAL manager and said he was sorry for the confusion. He said no report was filed with the credit bureau and the denial was just internal. Yeah sure!

The end result was my State Attorney General forwarded my complaint to Scott Murphy, the American General Assistant General Council, who replied saying they were in their right to file a denial report since I applied for a $10,000 loan (not true) and they could not grant that loan amount due to my credit report (also not true).

Basically they twisted the facts to suit themselves, blathered on about their compliance with the Equal Credit Opportunity Act to justify their 'denial' of credit when in fact it was I who denied them and I think they just got pissed off about it.

I suggest if you are ever in this situation go to the creditor and get a copy of your complete file, get a letter from them at that time stating they will NOT file a denial of credit with the credit bureau and that your application was closed due to your choice not to proceed.
Read 2 RepliesAdd reply
User Replies:
Anonymous on 03/14/2009:
You may want to look at that loan again. While a secured loan is a good idea for you, no bank ever pays YOU more interest on the deposit than you pay to them on the loan. On secured loans the rate is generally 2 or 3 percent over the rate you are getting on the CD, so it's low interest (net), but not no interest.
tnchuck100 on 03/14/2009:
If you have the money to put into a CD why not just use that money and not finance the motorcycle at all. 0% interest, $0.00 monthly payments, no possibility of a late fee and YOU get the title.

Using the banks offer amounts to them making interest money from you with absolutely no risk on their part.
Close commentsAdd reply
Mortgage Issues
Posted by on
ILLINOIS -- I have recently been questioning our mortgage company and its lending practices. We were first time home buyers and went to a finance company where we had done small loans with before. We trusted these people but now I am really wondering about things. We received just one document at closing, which was an open end mortgage. We had to meet with the manager on a Saturday, and we were rushed through the signing. Basically it was a sign here, initial there, we will take care of the rest the next week. Well, I finally after 7 years got most of the documents from our loan. We have been requesting this information for the last 2 years. We have now found out it was a HELOC mortgage. We finally received a good faith estimate, which they also call their settlement statement, basically a range of what we were supposedly charged. Our interest rate is 15%, which was not what we were told in the beginning, but we paid points to have it bought down. We have a pre-payment penalty, a balloon payment in 2016, and a mandatory arbitration clause. There was not a 3 day right to cancel, a truth in lending statement.

We bought a modular home which cost $41,898.00 now we find out the HELOC states our initial line of credit was $49,941. and the initial advance was $47,178.88. So where did the approx. $6000.00 go? We have made payments for the last 7 years and I requested a payoff statement as of December 2008 and it was 50,521.68 with a per diem interest 15.90. We were also charged for a single premium insurance at the cost of $1160.00 which we were unaware of. I'm not sure if any of this makes any sense to anyone, because I am having a hard time understanding it myself. We were very naive buyers, but we really felt secure with borrowing from this company, and expected them to be open and honest with us. We had not questioned any of this before, but my husband became very ill a couple of years ago, and we were told we had disability insurance, which is a whole other story that I won't go into. My husband became disabled and we waited 18 months on SSDI but got behind one payment during his illness.

When I try to talk to the branch manager about any of this she threatens foreclosure, which she tells me, they can make us move out immediately. I have been trying to read some info on the net about HELOC's and open end mortgages, but I am starting to get more confused, the more I read. Am looking for anyone else's input if at all possible. Thanks
Add reply
Bait and Switch
Posted by on
MARTINSBURG, WEST VIRGINIA -- I decided in 2005 that I needed money for Christmas and American General seemed to give me what I needed. I was very satisfied in the beginning with them until I went to pay off my first loan. I had only been with them a little over 8 months when I paid them off and then I needed another loan. I went to purchase a vehicle with the proceeds from refinancing my home and American General told me that they would give me back the money in a loan. I used every penny I had in the bank (11,000) to buy this car on a Saturday because they were closed. When I went to their office on that following Monday they told me that I could only get 6,500 dollars. I was very upset but evidently did not learn my lesson. I sold the vehicle and did a payoff from CarMax.

They told me that I would still have a balance of around 700 dollars I would owe and that was fine. I asked them since I just paid off 8,500 dollars by selling the car, that they could let me borrow on a personal loan about 3,000 dollars (including the 700 balance from old loan). What I was told was NO PROBLEM!!! Then when they received the payoff from the other company they told me that they were sorry, they could only refinance the balance owed and that my interest rate would go up if I refinanced almost 10%!!!! What a rip off. I don't recommend these people to anyone and I hope you think twice about going to them for a loan. I got burnt twice but I can bet you it won't happen again. Remember this is the location in Martinsburg, WV.

I don't think it matters where they are though. The corp. office did nothing to solve my problem. They said that it was up to the District Manager to make the call. I was never late on a payment because I had direct debit out of my checking account. I was told that I had the lowest possible rate because I was a valued customer. But you won't give me another loan because my credit score dropped because I purchased a new vehicle and they had inquiries on my credit report?

And by the way, a flawless credit report at that with NO degrogatories on there. Please consider this before you go to them for your financial needs.
Read 4 RepliesAdd reply
User Replies:
Hugh_Jorgen on 01/08/2008:
These types of places are some of the most expensive places to go to borrow money. With your good credit, find a local credit union that you can join, or barring that, find a good locally owned and managed bank - they will appreciate your business.
HKong on 01/09/2008:
I agree with JayD. If your credit was so good you would have gone elsewhere. It seems as if you are trying to borrow your way to prosperity. Of course with loans and requests, your credit score would go down, did you think it would go up?
ChrisSA on 01/09/2008:
It was late on a Saturday when I went to purchase my vehicle. I had been with American General for a while and I appreciated the way they helped me out for Christmas that previous year. I am not saying I have perfect credit in the 800's but I do not have ANY negative items on there. I am in the 700's and I thought that they appreciated me as a customer since I had been so trustworthy. I do not sit on the computer and just put things on there to give a company a bad name. I had a 10,000 limit with them too that they gave me for a furniture store in Hagerstown and they did not charge me any interest on that one. I am a hard working mother of 3 and one of my children are handicap. I need funds to be able to afford my daughters therapy. She has Erbs palsy, so unless you have walked in my shoes then you have no idea how they treated me. They treated me like I was one of these low class citizens (probably like you) that do not have credit or a pot to piss in or a window to throw it out. I am very upset that people like you go on this website and do not take people's word that they were screwed. Please take my advice and quit saying things to people that you have no idea what is going on.
towney007 on 05/15/2008:
AGF is usually pretty great about re-financing people. I used to work for them and while I've been gone from there for like two or three years, they're pretty reputable by consumer finance company standards..Chris, did anything change on your account or in your budget? The thing is, unlike a lot of places, they have pretty strict income guidelines and what not. Might not have had anything to do with your credit. Sounds like you're carrying a pretty substantial burden there, so that might have had something to do with it. I would've asked them.

Also, whomever looked at it could've been different. Some Financial Reps there are really strict, some are more lenient. If a District Manager is in the office, sometimes they're more hesitant to do certain loans. I know my branch manager was pretty flexible, but my district manager there was freaking Stalin. It depends on who is in the branch on what day sometimes.

The other thing to keep in mind is that the office staff is usually REALLY young, and depending on what neck of the woods you're in, there's sometimes a lot of turnover. So while one FR might be really buddy, buddy with you, if a newer one had a bad experience with you, it could've soured them. Immature I know.. but still.

I wouldn't sour on them altogether. Here's the thing to keep in mind with them.. especially coming from someone who used to work there... The Interest bearing loans are pretty bad. They don't lie to people about the terms, but the terms are REALLY complicated and the people presenting them need to be well-versed to communicate them well. It's not really the company's fault, as they've got an a$$ load of regulations to dodge from the government.

The simple interest or precomp loans are a steal though. They really are. I know people whine about the interest rates, but honestly, they HAVE to be higher for these places to make money. If you've got good credit, unless you're looking to get money FAST, you're best off going to a bank. Commercial lenders don't have the controls banks do. Like if you default at a bank, they can freeze your account and the risks are lower for them. For commercial lenders, they don't have the ability to aggressively collect like banks do, so they need to compensate and charge higher interest rates. Also, because of it, they generally have to weed through 'less desirable' customers than Banks. Just sorta the way it is.

The second mortgages are FANTASTIC, especially if you're using one for Credit Card Consolidation. The first mortgages... unless you've got bang up credit, aren't too great. The pre comp loans are great and I'm still convinced that their retail programs are the best one going. FAR better than HSBC who slap credit insurances all over your loans without letting you know it.

So. Use American General if 1.) You want a loan FAST; 2.) Retail Financing or 3.) A Credit Card consolidation second mortgage.

Stay away from the Lines of Credit and higher Pre-comp loans. Smaller pre-comp loans are fine.

But most of all: MAKE YOUR PAYMENT!
Close commentsAdd reply
Stay away
Posted by on
A very unforthcoming rude company with employees to match. I won't go into my personal info, let's just say the fact that I took time to do this should tell the story. Stay away from this place at all costs
Read 4 RepliesAdd reply
User Replies:
Anonymous on 01/24/2011:
No, it doesn't tell us anything.
saj80 on 01/24/2011:
I had a loan with American General Finance years ago, when I was first establishing credit; always paid on time and never had a problem.
tnchuck100 on 01/24/2011:
Content Rating: Insufficient Information
rockfishing on 01/24/2011:
The fact is factless.
Close commentsAdd reply
American General Financial mislead us on a loan
Posted by on
COUNCIL BLUFFS, IOWA -- American General reviewed our credit report and suggested that we apply for a loan to refinance our home, consolidate some bills, and do some home improvement. We followed the requirements of supplying the proper paperwork and such. We were contacted a few times asking for different information. Each time we were told that the loan looked good. On 8/23/10, we received a phone call stating that our loan was OK'd and they needed some information about the bank that had our mortgage. When I called them back with the information they required, I specifically asked them if the loan was passed for sure and could we contact some companies about estimates on the home improvement. They said, "Absolutely". We contacted some companies and set up appointments. We also told a couple of our friends about our plans. On 8/24/10, we received a call stating that the loan was refused because of something that they saw on the credit report. This item that they mentioned has been on the credit report for 8 months. They should have seen it when they originally checked the credit report. Also, I might mention that our house which they would have had for collateral on the loan is worth much, much more than what the loan would have been for. I feel that we were the victims of unfair business practices. I suggest you don't deal with American General unless you want the rug jerked out from under you.
Resolution Update 08/26/2010:
I must admit that I have to withdraw my complaint posted on 8/25/10. It was all due to a large misunderstanding. I had sent a letter to American General Financial containing the information I posted on this site. I received a phone call from the Regional Manager today stating that this was all a major misunderstanding and that application would revert back to its original status and the loan would be approved. The whole incident happened because of miscommunication between the home office and the local office. In speaking with the main office and the local office, everything has been settled to our satisfaction and we are now very happy with American General. Thank you American General. Donald G. Powers
Read 3 RepliesAdd reply
User Replies:
tnchuck100 on 08/26/2010:
Count your blessings. American General Finance is a predatory lender. Their interest rates are atrocious.
grandma005 on 08/26/2010:
I second that. I used to work for them and I saw the loan doc's and all their fees.
Anonymous on 08/26/2010:
I get spam mail from AG all the time, those letters that they send out with partial facts about your mortgage payments and interest rates and claiming I'm prequalified to refi with them. How would they know I'm prequalified w/o running my credit? They don't. Predatory lender is spot on.
Close commentsAdd reply
Really Screwed Up!!!
Posted by on
LAS CRUCES, NEW MEXICO -- I applied for a personal loan through Money Now USA which states they work with numerous lenders. I actually have tried a few times to see and it always refers to American General Financial Services (member of AIG). I filled out the application and was emailed that it was accepted and I would be contacted in less than one business day. I noticed through a credit monitoring service I use that my credit rating was verified immediately. Two business days later, no call. I decided to call them where they questioned me on the same things contained in my initial application. They took almost an hour of my time, only to offer me a loan of about 15% of what I asked for and at 35.99% interest. The manager was rude and condescending, unprofessional, and even actually called me again after I turned them down on their ridiculous offer. They are a branch office in Las Cruces, NM. I have tried repeatedly to contact their corporate customer service with no luck at all. They never answer, much less return calls.

Now get this, AIG is getting billions of our tax dollars for a "bailout" and their financial services group does this kind of stuff to American taxpayers! WOW!!! I am not ashamed to say I have a score of 668, had a work accident and it shot everything. Still not bad, great pay history over last few years. And everything I have credit wise is under 11.99%.

Way to go with the tax dollars and the Presidential order to start lending money! Lets see how my Congressman handles this.
Read 8 RepliesAdd reply
User Replies:
madconsumer on 12/06/2008:
I think the money aig got was to cover old home loans that went foreclosed. aig was the insurer. not sure if the bailout was to cover personal loans.
nanomarket on 12/06/2008:
Like madconsumer, I don't see the connection between American General Fianacial Services and AIG. AIG insures loans, it does not write them.
wna on 12/06/2008:
I am clearly understood of the function/role of AIG. The point I am trying to make, in addition to the poor customer service is that they are part of AIG. Our (at least mine, and I lose at least 400 a week in fed taxes) is given to them in the billions. Yet, they do business at their financial services level on loans for 35.99%. Why do you think we are in trouble as a nation. I work my butt off, get allot deducted, total deuctions about 44% of my gross and my tax dollars go to mis-management and high salaries. I do not know about you but I think this is all a bunch of bs. I do work for a living, how about you? I am a taxpayer, at ridiculous amounts.
wna on 12/06/2008:
One more thing...

undersdtand the parent company process. Many large institutions in corporate America own companies, govern them entirely from the background, and abuse the system and the American public.
nanomarket on 12/06/2008:
You are correct; American General Financial Services is an indirect wholly owned subsidiary of American International Group, Inc. (AIG).
Anonymous on 12/06/2008:
wna, you are right. You should not be ashamed of your credit score. All of us at one time or another have had a legitimate reason for having a less than stellar credit rating. It happens and I am sure you are working to improve it. AIG is in big trouble financially. You walking away from American General's loan offer (even though upset) was probably the best thing you could have done. If they are going to treat you this poorly before the loan documents are signed, imagine how bad it would have been if you were actually a client. There was no reason for this man to call you back unless he had a better offer to propose. He was just trying to keep his sales pipeline from running dry. Good luck to you and I hope you are able to obtain a better solution to your financial needs.
nanomarket on 12/07/2008:
I just noticed that the complete text of my previous comment did not post; here it is again:

You are correct; American General Financial Services is an indirect wholly owned subsidiary of American International Group, Inc. (AIG). I had hoped that the $billions that Congress gave to AIG would filter down to people, like you, who need personal loans. Apparently, the money stays at the top of the organization.
wna on 12/10/2008:
Thanks to all of you for the feedback. I am just very disturbed with the way our nation and the corporate system is working. I am tired of losing so much of my pay to a failing tax system. And JohnInSoCal... Thank you for the moral support. I had a work accident a few years ago. Liberty Mutual, was the wc carrier and failed to pay medical expenses that really hurt my score. I am not saying I have done all so well, but I have a definite 3+ year unblemished record of payment. Vehicle & mc payments, cc payments, and the misc. of course. All under 11.99% What is happening to our great Nation? Could it be...
GREED!!! at the top?
Close commentsAdd reply
Interest more than required Payment
Posted by on
MOUNT VERNON, WASHINGTON -- This company actually has an address of 1616 N 18th St Ste 120 Mount Vernon, WA 98273-2699. Phone number 360 424-7081. When we initially made the loan I made an early payment, every payment was always before the due date and I always paid more than the amount of the required payment. Two times they took every penny for interest. I would have thought that at least the amount made over the payment would have gone to the balance, if only $4! So they tried to explain that because my early payment was so early that the even though the next payment was still early the interest charged all meant that everything I paid them went to interest. OK, I let that slide--Now here it is several years later and AGAIN I paid $500 instead of the $416.68 that my payment should be and they took out $425.42 in interest!

The thing that gets me upset is that how can they take out in interest an amount greater than the payment I was supposed to pay. Especially when I have always paid more than the required amount!
Read 4 RepliesAdd reply
User Replies:
grandma005 on 02/23/2008:
Why did you pay them extra? Save money up and pay them off in one large sum at one time and end the bleeding of your money. Yes they are crooks. I used to work for them years ago and even then their interest was really high. To get rid of them is the only way to be free of them.
Aerocave on 02/23/2008:
Sounds like this loan is based on of actuarial interest but you are attempting to pay as if it was based on of simple interest. Every extra dollar you pay on a simple interest contract goes towards reducing the principle balance...most automotive contracts are based on simple interest...if it is a loan with actuarial interest, paying extra is basically "prepaying" interest. I would pay the exact payment, refinance under new terms, or pay the whole thing off and be done with it.
Mrs. M. on 02/25/2008:
granma005 and Aerocave, thanks for your comments and advice. I will work on getting rid of them. I recall there is an early payoff penalty but I could leave $5 on there and that would not be considered paying it off...
fyifbi on 08/02/2008:
I feel sorry for anyone that has to do business with AG. I suggest you all go to the collection laws website and see what they can and cannot do and then report them to the State department of financial institutions. They think they are above the law.
Close commentsAdd reply
The Worst Of The Worst
Posted by on
GREENSBURG, INDIANA -- I recently contacted American General Finance on behalf of my son. He had asked me to help him out with a payment. I contacted them at the Greensburg, Indiana office and informed them I wished to make a payment. They said they would not give me any information on their account, but then told me that 473 dollars would bring the loan current. I offered to pay it with a credit card. They refused. Most places take credit cards these days. I then offered to pay them with a check that I would mail today. The manager of the office said the payment had to be in their office by Friday which it probably would not be if I mailed it. The man was not very customer oriented so I asked for his bosses name and number and called him.

He was even less customer oriented. I would say that he probably costs the company a lot of money as his attitude belonged with Satan and not the angels. To make a long story short, they said they would proceed with litigation against my son. When a company can not wait one more day for a check to bring a loan current, it is time to stop doing business with them.

This company is a perfect example of what is wrong with our country, and why we are losing ground so fast. Their terrorist tactics are inexcusable.
Read 7 RepliesAdd reply
User Replies:
Anonymous on 08/29/2007:
How did the Founders structure the American system so that socialism would be unconstitutional?

They did it by setting up a "limited" form of government with carefully enumerated powers. Jefferson called these limitations on government the "chains" of the Constitution.
Slimjim on 08/30/2007:
It sounds like that one more day of waiting you want from them, has long since come and gone if they are threatening legal action. I'm sure that's why you are making this payment in the first place. Why don't you just overnight the payment to make sure it hits by Friday.
thegene on 08/30/2007:
In response to slimjimjohnson2000 1) I was making making the payment because my son had asked me to. I know no history about other items. 2) What has happened prior to my first (and only) contact with American General is totally unimportant to my request to make the payment. There attitude and words were confrontational and abusive and highly illogical and totally uncalled for. 3) I will say that there is a chance that they were so "mean" because they have had to deal with all kinds of people going through the same thing and getting no positive results. At age 64 I have dealt with many difficult situations and almost all of them were handled in the long run in a calm and productive manner. After seeing just a few of the complaints on the net about American General, I now understand a lot about how they treat people. Though there could be reasons for how unresonable and disrespectful they were of me, there can be no excuse within comes to a customer relationship.
ChrisSA on 01/08/2008:
I don't blame you a bit for your comments to them. They are very mean and only look out for them. Way to go!!! I hope you take legal action against them. I am thinking about starting a Class Action Suit against them. Maybe we can start something together. If anyone else would like to start something too, just let me know. Word needs to get out on how they treat people.
GordonShumway on 06/06/2009:
OK here is the situation, you were not on the account and were asking for you think your bank is going to discuss your accounts with me if I call; even asking to make a payment. Also there are not any banks that let you pay a credit type bill with credit card. American Express is set up with a very few banks to pay your mortgage and that is the only one I know of, so seriously don't act so surprised. If I could pay my car loan with my American Express I would just for the rewards. I take it Friday was either the last day of the month or when the demand letter expired and payment was needed. Sounds like the account was already 3 months behind or due for 3 payments in that I have to ask should they just wait for the account to charge off before trying to pursue other means of collecting the account. I don't know but that doesn't make any good business sense to me. Regardless of what happened when you talked to them, the situation would have never came about if your son had paid as he had agreed to in the first place...and people wonder why the credit markets are frozen.
Guera8678 on 02/01/2010:
No Ma'am your son is the reason why banks don't have money to loan or want to loan anyone anymore these days even with a decent credit score and the ones who have not had a chance to even establish credit yet get no chance because people like your son take out a bunch of loans they cannot afford.
jktshff1 on 02/01/2010: are way off base, it's the irresponsible actions of the lenders AND borrowers.
Close commentsAdd reply
Bad accounting
Posted by on
ST. LOUIS,, MISSOURI -- American General has been harassing me for payment due. I have OVER paid them. Their accounting practices are a joke. Also, their payment memos never let you know how much of your loan you have paid down. You have to be careful, it is REALLY easy to over pay.
Read 1 RepliesAdd reply
User Replies:
saj80 on 07/31/2009:
Not sure what you mean by stating you overpaid them, but if you sent extra, it will be applied to the principal balance. Thus, your next monthly payment will be due for the scheduled payment amount. Also not sure why you don't know how much the scheduled payment is. I have used American General in the past, and the minimum due each month was clearly stated on the statement.
Close commentsAdd reply
Top of Page | Next Page >