I signed up on a trial a few years ago and keep getting billed. I called to cancel my membership and found that it is impossible to speak to a live operator. The recorded voice sends you to their website. The website is not set up to make it easy to find out how to cancel. I sent an email and I thought I had canceled, but lo and behold, the charge appeared on my credit card.
I went online to cancel again and received an email telling me my subscription is canceled for 2010, but I need to pay for 2009. Ridiculous. I have not used the service in two years and can't get a hold of anyone to help me. I WILL NEVER BUY AN AMERICAN GREETINGS CARD AGAIN. What a shameful way to run a business.
I would like to voice a complaint against the American Greetings Card Co. and Walmart. Walmart is letting AG put cards in their stores that are vulgar, use profanity and disgrace God. This is a disgrace and I am very offended to go into my local Walmart and see these cards on display. Children can look at and read these vulgar words and pictures. I suggest something be done or I will do everything I can to take American Greetings Cards down.