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American Family Mutual Insurance Co.

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12 Reviews & Complaints

Company Contact Info
Contact Info: 6000 American Pkwy. | Madison, WI 53783-0001 | 608-249-2111 | www.amfam.com

Top Customer Complaints & Reviews:

Short version: We were insured by American Family when my wife was hit by another AmFam customer. The other driver was clearly at fault and the police on the scene acknowledged that.
AmerFam cust ran into the right rear tire and quarterpanel-she ran a stop sign, called my agent that night and left a message-didn't hear from them.
For the first time in my life a bill was sent to a collection agency.


Latest Reviews:

Blatantly Unfair
MADISON, WISCONSIN -- I was in an auto accident where the other party was speeding past a red light at an intersection, and hit my car as I started ...
-- Complaint Posted by Azzur822006 on 02/23/2011

Lax return on a insurance claim!!! - auto insurance
WISCONSIN -- My girlfriend was hit in her Jeep and the car is undrivable- this insurance company is taking over a week to investigate the ...
-- Complaint Posted by Mela yela on 12/22/2010

Ignored for mini tort - auto insurance -- Informative Posted by Wrongedmuskegonite on 02/08/2010

Cannot settle a claim - Auto Insurance
On September 10, 2009 an insured of American Family left a stop sign and hit our vehicle, totaling it. Police were called, and ...
-- Complaint Posted by No Takers on 11/06/2009

American Family refuses to pay!!!
I was hit by a American Family motorist .. The driver ran a red light and t boned me and totaled my car. American Family settled ...
-- Informative Posted by Arimarcik23 on 10/20/2009

I Got "Screwed" Big Time by American Family Insurance Group - Auto Insurance
I Got “SCREWED” Big Time by American Family Insurance Group WHAT’S WRONG WITH THIS PICTURE; I was stopped and my car ...
-- Complaint Posted by Sept9th on 05/02/2009

Not Really The Customer First For Them - House Insurance
KEOKUK, IOWA -- After many years (10+) of insurance with them with no claims, and 20 years plus our grandparents before us, we have had nothing ...
-- Complaint Posted by Moastad on 04/20/2008

American Insurance is very very slow! - Car Insurance -- Complaint Posted by Jjeon7 on 10/08/2007

Thought they worked for ME!?!?! - Auto Insurance Claims
INDEPENDENCE, MISSOURI -- I was in a wreck that totaled my car and I am "insured" by AmFam (full coverage). They are trying to tell me that my car-even ...
-- Complaint Posted by Bgyldy on 09/25/2007

Insurance company washes hands of their dirty work to consumer - Washing their hands of their own dirty work
COLUMBIA, MISSOURI -- For the first time in my life a bill was sent to a collection agency. It is a long story, but suffice it to say that 12 months ...
-- Complaint Posted by Seek justice on 05/18/2007

Refusing to pay claim - Does not pay claims in full
AmerFam cust ran into the right rear tire and quarterpanel-she ran a stop sign, called my agent that night and left a message-didn't ...
-- Complaint Posted by Funforfaye on 08/01/2006

American Family Doesn't Pay Claims - auto insurance
Short version: We were insured by American Family when my wife was hit by another AmFam customer. The other driver was clearly ...
-- Complaint Posted by Therobb on 05/26/2006

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