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American Freight

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29 Reviews & Complaints

Top Customer Complaints & Reviews:

I visited the American Freight store in early October 2011.
I do wish we would have read the reviews before purchasing our furniture and American Freight. The store manager was so pleasant when he was selling us our mattresses, couch and loveseat.


Latest Reviews:

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Idiots - Couch
INDIANAPOLIS, INDIANA -- We went there Tuesday night to order a couch, we found the one we wanted, and ordered it. They said they would have it delivered ...
-- Complaint Posted by Jemsteph on 06/06/2013

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Worse Company I Have Ever Dealt With - Bedroom Set
INDIANAPOLIS, INDIANA -- We ordered a bedroom set priced at over $1000 and made the required monthly payments per our contract. A final payment was made ...
-- Complaint Posted by Dthompson1372 on 03/29/2013

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Scam Artist - Simmons Recliner -- Complaint Posted by Bigcash8515 on 03/21/2013

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Bad Customer Services - Kids Bedroom Set -- Complaint Posted by Mohabsl on 01/31/2013

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Do Not Shop Here. Just Don't. - Couch and Love Seat
KNOXVILLE, TENNESSEE -- I put a couch and love seat on layaway. Simple enough, right? The day I go to pay it off it suddenly it isn't in stock. Which ...
-- Complaint Posted by Trixterr481 on 01/30/2013

Most annoying TV commercials - -- Informative Posted by Jeannecarpenter on 12/28/2012

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Poor service.
CHARLESTON, WEST VIRGINIA -- Went in to buy a bed from this location. The sales guy said the size bed I wanted would be in in a couple days. Two days later ...
-- Complaint Posted by Curt96 on 10/11/2012

VERY poor customer service - Refund policy
COLUMBUS, OHIO -- We selected some merchandise on May 18, 2011 from the W. Broad St. location. We explained that we would not need delivery until ...
-- Complaint Posted by Imabuxfan on 06/04/2011

Bad busines with horrible customer service - Sofa and loveseat
WARREN, MICHIGAN -- I put a sofa and love seat in the layaway, until 4-1-11 when I was moving into my new place. I told then that I would need my ...
-- Complaint Posted by Tiredof thebs on 05/03/2011

This is a very unprofessional place - sectional
8920 CORPORATION DR, INDIANAPOLIS, INDIANA -- I recently purchased a sectional from American freight and yet to get a phone call to tell me my couch is ready to be picked ...
-- Complaint Posted by Elbond90 on 04/21/2011

Buyer Beware
I bought a bedreoom set and a chair form American Freight in Florence in Feburary. I was told it would be delivered in 14-21 ...
-- Complaint Posted by Stephaniespicer on 04/19/2011

Do Not Waste Your Time And Money - Sectional
COLUMBUS, OHIO -- This is by far the worst store I have ever been too. They do not have same day delivery.....your lucky to get your item delivered ...
-- Complaint Posted by Carrie_2124 on 04/05/2011

Unhappy customers -- Informative Posted by Natter on 02/15/2011

Uninsured Delivery Drivers - Furniture
N. TONAWANDA, NEW YORK -- I had furniture delivered over 2000.00 and as they were delivering they scratched my new hardwood floors pretty bad. Called American ...
-- Complaint Posted by Loritalou on 11/16/2010

Poor Quality/LIMITED Warranties - Couch/Loveseat set
CINCINNATI -- Two and a half years ago we purchased a sofa and love seat from American Freight for the exorbitant sum of nearly $700. We were ...
-- Complaint Posted by ReginaO on 10/09/2010

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