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Top Customer Complaints & Reviews:
I visited the American Freight store in early October 2011.
I do wish we would have read the reviews before purchasing our furniture and American Freight. The store manager was so pleasant when he was selling us our mattresses, couch and loveseat.
Latest Reviews:
INDIANAPOLIS, INDIANA -- We went there Tuesday night to order a couch, we found the one we wanted, and ordered it. They said they would have it delivered ...
INDIANAPOLIS, INDIANA -- We ordered a bedroom set priced at over $1000 and made the required monthly payments per our contract. A final payment was made ...
KNOXVILLE, TENNESSEE -- I put a couch and love seat on layaway. Simple enough, right? The day I go to pay it off it suddenly it isn't in stock. Which ...
CHARLESTON, WEST VIRGINIA -- Went in to buy a bed from this location. The sales guy said the size bed I wanted would be in in a couple days. Two days later ...
VERY poor customer service - Refund policy
COLUMBUS, OHIO -- We selected some merchandise on May 18, 2011 from the W. Broad St. location. We explained that we would not need delivery until ...
COLUMBUS, OHIO -- We selected some merchandise on May 18, 2011 from the W. Broad St. location. We explained that we would not need delivery until ...
Bad busines with horrible customer service - Sofa and loveseat
WARREN, MICHIGAN -- I put a sofa and love seat in the layaway, until 4-1-11 when I was moving into my new place. I told then that I would need my ...
WARREN, MICHIGAN -- I put a sofa and love seat in the layaway, until 4-1-11 when I was moving into my new place. I told then that I would need my ...
This is a very unprofessional place - sectional
8920 CORPORATION DR, INDIANAPOLIS, INDIANA -- I recently purchased a sectional from American freight and yet to get a phone call to tell me my couch is ready to be picked ...
8920 CORPORATION DR, INDIANAPOLIS, INDIANA -- I recently purchased a sectional from American freight and yet to get a phone call to tell me my couch is ready to be picked ...
Buyer Beware
I bought a bedreoom set and a chair form American Freight in Florence in Feburary. I was told it would be delivered in 14-21 ...
I bought a bedreoom set and a chair form American Freight in Florence in Feburary. I was told it would be delivered in 14-21 ...
Do Not Waste Your Time And Money - Sectional
COLUMBUS, OHIO -- This is by far the worst store I have ever been too. They do not have same day delivery.....your lucky to get your item delivered ...
COLUMBUS, OHIO -- This is by far the worst store I have ever been too. They do not have same day delivery.....your lucky to get your item delivered ...
Uninsured Delivery Drivers - Furniture
N. TONAWANDA, NEW YORK -- I had furniture delivered over 2000.00 and as they were delivering they scratched my new hardwood floors pretty bad. Called American ...
N. TONAWANDA, NEW YORK -- I had furniture delivered over 2000.00 and as they were delivering they scratched my new hardwood floors pretty bad. Called American ...
Poor Quality/LIMITED Warranties - Couch/Loveseat set
CINCINNATI -- Two and a half years ago we purchased a sofa and love seat from American Freight for the exorbitant sum of nearly $700. We were ...
CINCINNATI -- Two and a half years ago we purchased a sofa and love seat from American Freight for the exorbitant sum of nearly $700. We were ...
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