SANTA ANA, CALIFORNIA -- Don't buy insurance through this company. I shop Costco and after dealing with this company I would never buy their insurance ever. They never return your phone call, make you jump through hoops to get your car repaired and deny any type of extra days for rental car if your is not ready on time from the repair shop. If you have a choice go through your insurance company and bypass this company if you have a choice in the matter. Better yet hire a lawyer.Add reply
PHOENIX, ARIZONA -- I was involved in a car accident in Sept 2011. Here it is 2013 and it is still not resolved. Their client ran a light and broadsided my car. They wouldn't pay my car repairs to my satisfaction and still have not paid for all of it. They kept telling me that I should have had eye's on the right side of my face and because I didn't I was partially at fault. lol
2 Replies - Latest reply on 04/06/2013Add reply
The lady that hit me had their insurance and they screwed her over too. She had a brand new Toyota which was totaled. They gave her a car that was three years older than her new car. As she put it "They gave me this old stinky, sweaty replacement and told me to take it or leave it!" In my opinion, this is the worst company I have ever dealt with to this date in time.
One Excellent Tip: Do not give any statement to the opposing insurance company. Tell them to contact your attorney. Of course this is based on what I learned and is in no way legal advice, always consult your local laws.
I have home & auto but not for long. I have had to use the auto group twice recently and have never had a worse experience in my life. I have never been in an accident in my entire life that was my fault and I am close to retirement age. I was rear ended in one case and they told me I was liable. The second case, someone made a left turn in front of me and I didn't have a stop sign or traffic signal. I had no time to hit the breaks yet my fault again.
1 Replies - Latest reply on 03/17/2011Add reply
They seem to be corrupt. Getting rid of them as fast as I can.