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Ameritel


1 Reviews & Complaints
www.ameritel.com

35% Restocking Fee On Returned Cell Phones Within Their 14 Day Return Period
Posted by Rathleek on 10/09/2008
43 GRAMATIN AVE,MOUNT VERNON,NY, NEW YORK -- WARNING!! "Prepaid phone purchase" Ameritel T-mobile retail stores return policies will charge you a 35% restocking fee & then, any remaining balance can only be used to purchase another cell phone from that specific store only. They tout their 14 day return policy letting you believe that if there were problems or issues with the phone,that the phone can be returned with no hassles so long as the phone isn't damaged or scratched.

When I bought my Nokia 5610,I realized the speaker phone part wasn't very loud & had to wait a while after dialing before you were able to engage the speaker & I had a lot of trouble with the tiny key pad,so when I brought it back on the 12th day for a refund the owner/manager of that store told me only then about their policies, telling me to read my receipt,on the very bottom are the stores return policies for which I never signed or completely read because it was given to me the very last moment as he stuffs it in the bag,the only thing I signed was the credit card receipts.

"A very under handed way of doing business"!!!!

     
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