Stay Away - keep billing although I did not renew
MINNEAPOLIS, MINNESOTA -- Thought I had finally found a good insurance company. Man was I wrong. Hard to get rid of them after you do not renew. As I was going to renew my rates were jacked up way high (nothing changed except my car was one year older). Told the agent to cancel since the rates were too high and now I can't get them to stop billing me. Be WARNED - STAY AWAY. I never had an accident in my life but there billing practices I have never ever seen with any company. I can't understand how they can have a JD Power award - they flaunt it but my customer service experience is different.