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Amtrak

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50 Reviews & Complaints

Top Customer Complaints & Reviews:

In summary taking Amtrak was a terrible experience. Arrogant unfriendly personnel, dirty bathrooms, cold temperatures because A.
A long planned trip to Disney World with the grandkids was scheculed for the week foloowing Thanksgiving.
Here's the good, bad and ugly regarding my many trips on Amtrak, always long distance (since I had to stop flying due to an ear pressure issue) Good: if you get a sleeper car, you are treated well by everyone working on the train it seems.


Latest Reviews:

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Coastline 14 - Hostaged - Enigineer Tyranny
SAC, CALIFORNIA -- Before even boarding the train there were issues with the private security firm Sacramento Amtrak contracted. The gentlemen used ...
-- Complaint Posted by Lmdavi22 on 05/12/2013

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Deplorable Condition of Station - See Above -- Complaint Posted by Doryhowell on 04/02/2013

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Love Hate Relationship With Amtrak - Train Travel
CHICAGO-LOS ANGELES, ILLINOIS -- Here's the good, bad and ugly regarding my many trips on Amtrak, always long distance (since I had to stop flying due to an ear ...
-- Informative Posted by Desolationangel34 on 03/24/2013

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Rocking Train and Tardy
CHICAGO, ILLINOIS -- Hi, My name is Carmican. First let me say my first trip with Amtrak wasn't too bad, even though our bedroom on Southwest Chief ...
-- Complaint Posted by Ebailey246 on 01/15/2013

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Lost Ticket - Ticket Misplaced
CHICAGO, ILLINOIS -- On or about November 3, 2011, I purchased an Amtrak ticket to travel from Portland, Oregon to Staples, Minnesota. since I bought ...
-- Complaint Posted by Westdahlster on 09/24/2012

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No Refund and Left on the Street in Downtown Atlanta
ATLANTA, GEORGIA -- The leg of our son's trip from Atlanta to Greenville was "cancelled" and he was told to get off the train. This is at 9:30 ...
-- Complaint Posted by Sharonvan on 09/07/2012

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Filthy and tiny sleeping cars -- Complaint Posted by Tinat4 on 09/04/2012

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No Food, No Drink.....WTH! - Trip from AZ to WA
Anyhow....I just wrote to Amtrak, I am NOT planning to travel by train again anytime soon...the following is the letter I wrote ...
-- Complaint Posted by CrystalSword on 08/24/2012

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Waiting for a refund-case number 2577730
CHICAGO, ILLINOIS -- When returning from a trip out west, the train to pick us up in Minot, ND was late by 6 hours. This made us miss our connection ...
-- Complaint Posted by Patcat152 on 07/26/2012

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Bad, Terrible Service - Seating Arrangememts
COLUMBIA, SOUTH CAROLINA -- On May 31,2012, I had the train rider from hell. I boarded the train in Columbia, S. C. At 4:00am on Thursday morning. I usually ...
-- Complaint Posted by Longviewwebster on 06/18/2012

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Train Service Sucks!!
CENTRALIA, ILLINOIS -- I arrived at the train station in Centrailia, IL 3 hours before the train was scheduled to depart. The train ended up being almost ...
-- Complaint Posted by Ispyder on 04/28/2012

Cleanliness of passenger train
NEW YORK TO CINCINNATI TRAIN, KENTUCKY -- AmTrak passenger train Cardinal train 51 from New York to Cincinnati was dirty. Several sitings of roaches in Coach class, had ...
-- Complaint Posted by Susanzink199053 on 01/01/2012

Overcharges
WASHINGTON DC, DISTRICT OF COLUMBIA -- Sunday morning I needed to travel from dc to New York via Amtrak. I attempted to use two of their quick ticket kiosks but both ...
-- Informative Posted by Adales91072 on 11/23/2011

Poor Service for disabled!
I recently took Amtrak from Reno, NV to Chicago, Il. The #6 train was on time, but, after that things fell apart! I was to ...
-- Complaint Posted by Bloomquistbloom97 on 10/03/2011

Check in times for baggage are not clear in ATL - Checked Baggage - ATL
ATLANTA, GEORGIA -- I traveled from Atlanta to North Carolina on the Crescent, and as I was traveling with my 2 kids I planned to check a suitcase ...
-- Informative Posted by Doximom1 on 09/17/2011

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