Top Customer Complaints & Reviews:
In summary taking Amtrak was a terrible experience. Arrogant unfriendly personnel, dirty bathrooms, cold temperatures because A.
A long planned trip to Disney World with the grandkids was scheculed for the week foloowing Thanksgiving.
Here's the good, bad and ugly regarding my many trips on Amtrak, always long distance (since I had to stop flying due to an ear pressure issue)
Good: if you get a sleeper car, you are treated well by everyone working on the train it seems.
Latest Reviews:
Coastline 14 - Hostaged - Enigineer TyrannySAC, CALIFORNIA -- Before even boarding the train there were issues with the private security firm Sacramento Amtrak contracted. The gentlemen used ...
-- Complaint Posted by Lmdavi22 on 05/12/2013
Love Hate Relationship With Amtrak - Train TravelCHICAGO-LOS ANGELES, ILLINOIS -- Here's the good, bad and ugly regarding my many trips on Amtrak, always long distance (since I had to stop flying due to an ear ...
-- Informative Posted by Desolationangel34 on 03/24/2013
Rocking Train and TardyCHICAGO, ILLINOIS -- Hi,
My name is Carmican. First let me say my first trip with Amtrak wasn't too bad, even though our bedroom on Southwest Chief ...
-- Complaint Posted by Ebailey246 on 01/15/2013
Lost Ticket - Ticket MisplacedCHICAGO, ILLINOIS -- On or about November 3, 2011, I purchased an Amtrak ticket to travel from Portland, Oregon to Staples, Minnesota. since I bought ...
-- Complaint Posted by Westdahlster on 09/24/2012
Waiting for a refund-case number 2577730CHICAGO, ILLINOIS -- When returning from a trip out west, the train to pick us up in Minot, ND was late by 6 hours. This made us miss our connection ...
-- Complaint Posted by Patcat152 on 07/26/2012
Bad, Terrible Service - Seating ArrangememtsCOLUMBIA, SOUTH CAROLINA -- On May 31,2012, I had the train rider from hell. I boarded the train in Columbia, S. C. At 4:00am on Thursday morning. I usually ...
-- Complaint Posted by Longviewwebster on 06/18/2012
Train Service Sucks!!CENTRALIA, ILLINOIS -- I arrived at the train station in Centrailia, IL 3 hours before the train was scheduled to depart. The train ended up being almost ...
-- Complaint Posted by Ispyder on 04/28/2012
Cleanliness of passenger trainNEW YORK TO CINCINNATI TRAIN, KENTUCKY -- AmTrak passenger train Cardinal train 51 from New York to Cincinnati was dirty. Several sitings of roaches in Coach class, had ...
-- Complaint Posted by Susanzink199053 on 01/01/2012
OverchargesWASHINGTON DC, DISTRICT OF COLUMBIA -- Sunday morning I needed to travel from dc to New York via Amtrak. I attempted to use two of their quick ticket kiosks but both ...
-- Informative Posted by Adales91072 on 11/23/2011
Poor Service for disabled!I recently took Amtrak from Reno, NV to Chicago, Il. The #6 train was on time, but, after that things fell apart! I was to ...
-- Complaint Posted by Bloomquistbloom97 on 10/03/2011