I was told by Amazon that the money is not drawn from the your account until the order is shipped. Someone falsifies the shipment date to get their money. If everyone that has trouble would file with consumers affairs we could get some action. 1 Replies - Latest reply on 02/27/2013Add reply
Made a purchase 19 Dec 10 of 4 different text books for college. Three came directly through Amazon Books and arrive in 4 days Great Service.
1 Replies - Latest reply on 12/31/2010Add reply
The fourth book which was purchased through a Company called Any_Book, posted that the book was shipped on 20 Dec 10 with an estimated arrival Date of 22-30 Dec 10.(so much for the expedited shipping)The company never posted any tracking information which worried me.
The first week I requested tracking information which they did not provide.
The second week I requested tracking information and delivery date which they did not provide. What they did provide was a standard response which stated how they understood how fustrating it is to wait for a package and that it would be at least one more week. This is where I lost my cool and explained in some detail how they would never receive one cent of my money. The text book was for Math Class that starts on 3 Jan 11, and if they would have delivered on time and given some type of tracking information I would have believed they were going to deliver on time.
Bottom line, they didn't deliver on time, they didn't give any indication that they were serious about taking of the customer. Poor Service, Poor additute, Poor performance, I would not recommend them to anyone who wants to purchase a book.
Do NOT do business with Any_Book! The book I ordered was shipped a month ago and I am still waiting. They advertise 100% satisfaction guaranteed and excellent customer service. I have yet to see any of it!!! 1 Replies - Latest reply on 12/06/2010Add reply
Ordered a College Algebra textbook for my son on 8/24/2009, and chose expedited 2-6 day shipping to get it quickly. Received an e-mail from any_book same day, saying it would arrive by 9/3. That date was actually 8 business days, but response to my e-mail regarding that was ignored. Since we had already been charged, figured it was the best we could do. It has now been 2 weeks, and the book has still not arrived. My son is in his 3rd week of class, with no book. I will NEVER order from this company again. Guess we'll have to go get it somewhere else and try to get refund if it ever does arrive.1 Replies - Latest reply on 09/07/2010Add reply
I ordered a book from any_book on amazon.com on 10/1/09 and the shipping instructions indicated that I will get my book within 5 business days or something like that.
5 Replies - Latest reply on 10/21/2009Add reply
To make a long story short, today is 10/20/09 and I am still waiting to get by book. I emailed their customer service twice and I got stupid auto answers without information concerning my order.
Please, save your self some headache and do not order through any_book. They are scam artists and dishonest.