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Apple Computer Inc Consumer Reviews - Page 3

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Why do I need to pay for software converters
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Just got a Cd from a mate and it will not work on my mac. Need to download converters and pay $19.00. This happens often. One would think this stuff comes for free like windows systems but no you lot are take take. Have this computer over 3 years and I will not get a mac ever again.

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Customer Service
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After trying to order a simple cable online, the Apple website went down. I reordered when it came back up and they registered 2 orders! I called immediately to make the change and they still shipped me 2! Customer service was of no assistance - being the 900 lb. gorilla - I have to pay to return the cable. They said it was my fault and they were not responsible since they don't guarantee that they can change an order when you call. For a big company to have so little control over the logistics of orders is ridiculous - glad it was a small item - my first and last! Surprised their computer management skills are so limited!

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ALASKA -- You have to improve.

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Apple Computer Inc Rating:
Star Star Empty star Empty star Empty star
1.8 out of 5, based on 5 ratings and
23 reviews & complaints.
Contact Information:
Apple Computer Inc
1 Infinite Loop
Cupertino, CA 95014-2084
408-996-1010 (ph)
408-996-0275 (fax)
www.apple.com
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