While charging my phone, the battery 'exploded'. How do I know ....the screen separated from the casing and the back popped out and is now rounded.
Needless to say the battery is not consumer accessed - I did not cause the event. A phone that worked now does not...This is the second failure of an Apple phone.
I am losing my enthusiasm for the phone. I am not getting an iPad for Christmas, I am losing my enthusiasm for Apple.
It is the same Apple run around, telephone company run around... a waste of money and time and no happy outcome is expected.
Locked out of iTunes now I have to wait 48hrs.
Why can't they have somebody help out like they do for Dell Hp all other companies out of state even .
Switched from an iPhone 3 to a iPhone5 four months ago and can't use my iPhone5 except when at home. It gobbles my 2048MB of data within 1-2 days. I haven't done anything different than when I had my iPhone3--I NEVER went over my data usage in 2 years. This month I turned on my cellular 2 times. I got on Facebook one time to show a friend a 3 minute video and backed out. Then I turned on the cellular 1x to listen to a voice mail. That ate up 556--cellular has been turned off since. I can only use my phone for calls--I could do that for $10 month on my old Track phone. I've been to AT&T twice and nothing they have suggested has worked. My normal bill of $76 was $131 for Aug; $206 for Sept; $106 for Oct. Terrible fees for not being able to use my phone.
Thinking of going back to my iPhone3--Thank God I didn't sell it. Cost a lot to transfer it; then buy the phone and all the monthly overcharges and no help.
PHILLY, PENNSYLVANIA -- The iPhone update is awful. The map app is destroyed- almost impossible to see and colors are terrible. The home screen looks like a child's coloring book. The typewriter screen is too whited out to see clearly. All the screen colors look cheap and are difficult to see. On this very application selecting the state is even stupid and difficult to see and follow . What idiot came up with the display schemes and the way things sign . This update is crap and the designers should be ashamed . I want my old app back. Sincerely, disgusted with techies crap!!!Add reply
The new operating system is terrible. It is confusing. It takes forever to charge the iPad . It uses to much power. Is there a way to re-install the old operating system (iOS 6). Add reply
I do not like the new update for the calendar app. Now when you view the events for a specific date you have to select and tap twice to see all of the events and times for that date. The old app it was lasted when you tapped the date. Add reply
I have had my iPad for about 4 months, I love the way it was so Easy to use but since downloading iOS7, it has been more difficult to use! I do like some features but why change so much? I would like to go back to iOS6. I am to the point of going back to my laptop! Apple, Pleas fix this!!! 1 Replies - Latest reply on 09/28/2013Add reply
CUPPERTINO, CALIFORNIA -- I purchased an Apple Time Capsule in December 2012. June 23rd, I noticed my WiFi was down and there was no power to the Time Capsule. I made an appointment with the Genius bar at the Apple Store where they tested it, tried a new power cord, etc. A new Time Capsule was ordered which will supposedly be available for pick up in a few days.
1 Replies - Latest reply on 06/27/2013Add reply
So I asked about my data. The reply was, It is not their policy to do data recovery AND If I were to take it to someone to recover my 6 months of back-up, it will void the warranty. It is my choice - lose the replacement Time Capsule to recover my data - no guarantee that the data is still there - or, hand over the damaged TC with my data to Apple land, not knowing where my sensitive data may end up, and get a new TC which may only last another 6 months.
How can APPLE not allow me to try to recover my data? I feel like a hostage. No matter what I do, its going to cost me. I'm so upset because I've been a loyal Apple customer since the 80's - as a graphic designer - Apple is the only way to go as far as computers - I know now that some of their other products are not as reliable. Very sad.
Horrible Restore System
PENNSYLVANIA -- I purchased an APPLE IPHONE because I was told that as long as I connected to a computer that all my information will be saved/ backed up. I recently had a problem with my "passcode" and was locked out ... read full review3 Replies - Latest reply on 06/03/2013
Why does iTunes suck so bad?
CUPERTINO, CALIFORNIA -- I wonder why iTunes for windows is the slowest programs that I have ever used since the very first Mac was built. It always takes minutes to tens of minutes to process anything and it can only process ... read full review7 Replies - Latest reply on 08/08/2013
I hate and I don't understand why there are no iPhone 5 in stock anywhere. They just tell you to go early in the morning. I mean, who they think they are? Apple should have more respect to the time of their customers. Shame on Apple. 6 Replies - Latest reply on 10/23/2012Add reply
YORK, PENNSYLVANIA -- I sold my 2005 Nissan Titan pickup to Apple Nissan on June 14,2012 after they sent me letters asking to buy my truck. When I took the truck there for first appraisal the sales people were all over me and my wife asking if they could do anything for us. We settled on a price and did the paper work on June 15,2012. It took until July 12, 2012 and at least two dozen phone calls to get our money. Every time we called to talk to the salesman Jim [snip] he was always away from his desk and would not answer his voice mail. I left messages with other salespeople and got same response NOTHING. I have several voice mails from finance people all claiming check was mailed all on different days. I would never recommend this dealership to anyone. Not unless you want to play games with people.1 Replies - Latest reply on 07/15/2012Add reply
Apple Customer For Life
CHARLOTTE, NORTH CAROLINA -- First and foremost, the issue was 100% my fault. I dropped and broke the screen on my daughters I-touch so at the prospect of a new one costing $300 I asked if it could be repaired. The customer service ... read full review5 Replies - Latest reply on 11/20/2011
TEXAS -- I thought the store was layout well. However in my visit there I was not acknowledged as soon as I walked in. Also I went all the way to the genius bar in the back without anyone even saying hello. I also had to wait at least 20mins before anyone at the bar would help me. Now I know that I went to the store at about 1pm, and it was busy, but still someone should have made eye contact with me at least. Now when in was helped at the bar the person seemed to be fairly friendly enough with me but he didn't see too enthused yet not inattentive either. I felt he was neutral, to that of being tired of working there. I got the sense that he had a long day and was being polite with me and really nothing more. As for the problem I had it was really cut and dry. I was given two choices. And I ended up spending about $80 on get a replace "battery" ie a new phone to solve the problem. The issue was that my old phone would unexpectedly shut itself off while I was using it. So overall I would give the store a 6 on a scale of 1 to 10, 10 of course being the best. 1 Replies - Latest reply on 10/11/2011Add reply
In July of 2007 I purchased a Macbook pro laptop for my son who was in highschool at the time. Just before the 1 year warranty expired, the hard drive suddenly crashed with the resulting "white screen of death" Fast forward to 2011 and a new Macbook pro that I purchased 6 months ago when my son started college. This one only lasted 6 months before the hard drive suddenly crashed causing all of the information class notes, work etc. to be lost unless I send it to drive savers which was recommended by the Apple store. Problem is they charge between 700-1900 dollars to recover the files. Not worth it!!!! I have done some research and have found out that a lot of other people are having problems with their hard drives going out on their Apple computers and whats pathetic is that Apple will not do anything about it ie recalls/compensation. As for me and my son who was a huge Apple advocate, we are done with them and will no longer be purchasing their computers.Add reply
Apple Store - Austin TX
AUSTIN, TEXAS -- I made an appointment at the Genius Bar at the Apple Store at The Domain in Austin, Texas in early December 2010. I wanted to see if I could get a replacement for one of the four plastic 'feet' on the ... read full review1 Replies - Latest reply on 12/22/2010
Service Apple Computers
An Apple system was purchased for our son who has special needs - is very smart and has great oral communications. One of the products that was purchased seems to be defective. We spent all day on the ... read full review4 Replies - Latest reply on 12/18/2010
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Now people I've not been a fan of Apple since Anthony Michael Hall dressed down Noah Wyle in the 1999 made for cable docudrama 'Pirates of Silicon Valley' but I gotta say Apples iPad is erasing the big ... read full review4 Replies - Latest reply on 01/19/2011