Can't believe it!
GROVETOWN, GEORGIA -- Tonight my family went try the new Applebees in grovetown. Started out OK, took drink order, messed up and brought 4 waters, my daughter ordered a sierra mist, caught that mistake but was fixed! We ordered food, mother in law ordered half rack ribs, I ordered grilled cheese and soup, youngest daughter ordered a small order of chicken fingers with mashed potatoes, husbanded ordered blue burger pink please, daughter ordered bacon cheese burger also wanted it light pink. Took over 30 minutes, I was brought Mac and cheese, young daughter chicken, mother in law ribs, they were extremely tough, she asked we're these baby back or regular ribs, waitress said let me check, came back and said yes they were baby back, she gave my daughter her burger and told husband his was on the way! My daughter was taking the burger apart, and added ketchup. about 7 minutes passes and the waitress came out with the other burger, she said oh I made a mistake that is the wrong burger, pointing to my daughters burger, she had a cold and my husband said I would like a new one please I can't eat that! They took the burger away, and said no problem we will get you a new one! I pointed out my order was also was incorrect, but I would be at it because I do like there Mac and cheese! My husband awaited 15 minutes for 2 and burger, and it was well done, as was my daughters burger! My husband ate the burger, but did not enjoy it! My mother in law again asked about the ribs being so though, were they pork or beef, waitress walked away and returned to say pork. No body apologized for mix ups, and upon receiving the bill, the waitress said they took off for the burger, but upon further looking at the bill they charged us for both burgers and an additional, also charged for full order of chicken verses small! We got a bill for 63 dollars for 2 burgers, half order of ribs, Mac and cheese and chicken nuggets, insane! We will never return, and hopefully they will get better, for the future of this restaurant!!!