GENESEO, NEW YORK -- Ate at a local Applebee's and we were seated in a booth near the kitchen. I worked in a restaurant when I was younger and know there can be noise with trying to get business done, so the door opening and shutting I could ignore. What I couldn't ignore was listening to a manager yell at people seated a couple booths down. My wife and I just stopped eating at this point, the guy was all red in the face and hollering and seemed to not notice his behavior. The wait staff surrounding the area looked horrified and then when he got out of sight they tried to fluff it off and say he does that from time to time. I knew they were trying to be polite for our sakes, but we could see the looks on their faces to know they were shaken. We asked to take our food home. It just made for a bad dining experience.1 Replies - Latest reply on 08/27/2012Add reply
CENTERPOINT, ALABAMA -- I would recommend any one to eat at Center Point Applebees. Once my friend and I got there, we had to wait 20 minutes to get seated and the restaurant was not even busy. Then, the waitress got our orders all wrong and still charged us for the food we didn't order.
7 Replies - Latest reply on 07/11/2012Add reply
I believe she pocketed that money. We didn't notice until the next day and talking to the manager wasn't very helpful either.
If you're not African American then don't go there, you won't get the service you pay for.
The quality was terrible, there were no veggies on the steak it was well done instead of Med charred. My house steak and potato and veggies were lukewarm. We will probably never return. This was $46.00 for to dinner and 2 beverages. 1 Replies - Latest reply on 06/01/2012Add reply
Came to your business 3 different times and never got service. Was even bought to your managers attention. Went to this place 3 times wanted to try it. Guess we never will. Guess we will keep dealing with Longhorn steak house or Out Back may be your staff and management should go to one of those and learn to run a resturant. 2 Replies - Latest reply on 05/01/2012Add reply
My dining experience sucked
OVERLAND PARK, KANSAS -- Back in 1983/84 there was this new restaurant chain called Applebee’s that opened a store at College Blvd. and Metcalf Avenue… this was their second store opening… For numerous years, I dined there ... read full review2 Replies - Latest reply on 03/06/2012
Tried to download Applebee's advertisement for "FREE COUPONS". DON'T BOTHER, CAN'T BE DONE. All you're doing is giving your email & cell phone number to hundreds of companies, then you will start getting pop ups of why site can't continue so you can print your "FREE" coupons. 2 Replies - Latest reply on 02/11/2012Add reply
CHEASAPEAKE, VIRGINIA -- Our appetizer was burnt, but we did not complain and then we were served under cooked steak. We asked for well done but when we got it, the steak still had blood running out of it. We sent it back twice, the last time they brought it back they had already cut it up. This time it was done, but my wife was finished with her meal and had to wait for me to eat. We did not even get an I am sorry from anyone at this Applebees. I run a business and if this happened at my place I would at least tell the customer I was sorry this happened.
4 Replies - Latest reply on 01/30/2012Add reply
Bar tender is rude and the manager also very rude. They don't even smile as a mistake. I went there couple of days. first day I thought the bartender had bad day. but that is not the issue she is always like that.
2 Replies - Latest reply on 01/07/2012Add reply
GROVE CITY, OHIO -- Went there January 2, 2012 for a family dinner. Order meal and was brought the wrong food. I told the waitress it wasn't what I ordered and she proceeded to argue with me and tell me I was wrong. I asked for a menu and showed her what I ordered. She acted offended, but re-ordered my meal. The manager came over and said the meal was on him which was nice but I didn't get to have my meal with my family and had to ask for it to go since everyone else was finished by the time my meal was ready. Made for a poor experience once again. I've had a bad experience with a waitress there before. She changed the tip I left her on my card. I had left her a very generous cash tip. WON'T be returning anytime soon. 2 Replies - Latest reply on 01/03/2012Add reply
WHEELING, WEST VIRGINIA -- Patiently waited for meal it was late. It came to table and potatoes were very very dry. We waited for waitress and finally had to call for her. She offered no apology and and I asked for a baked potato instead. We brushed off our displeasure again and tried to be nice to the waitress and ordered a dessert and once again had to wait / 15+ minutes. The mgr. walked around several times and ignored us. Poor treatment for a long time customer. 3 Replies - Latest reply on 12/22/2011Add reply
The restaurant was mostly empty and we had to wait long for our unlimited salad that was very small. Ordered a second one and it's taking forever to get. This is taking too long for our hour lunch break. Won't return. 3 Replies - Latest reply on 12/19/2011Add reply
We ordered the appetizer tray with the chicken wings. The wings came out extremely dry with no moisture in the meat at all. We informed our server who contacted the manager on duty who came out and said she would check the chicken stock. This is totally wrong since she also said some patrons like it that way.
We like your establishment but how we were treated there was not correct. One other thing is when you start charging for mixes in bar drinks.
Bad food & Service
NORTH DAKOTA -- A month ago my husband and I decided to go Applebee's in Wiliston, ND for supper after both working(my husband just had worked 18 hours.) We entered around the supper rush and waited about 15 minutes ... read full review17 Replies - Latest reply on 06/18/2011
My son worked there for over 4 weeks and received his first check a week late, still waiting for his other check. He was called stupid and bad worker on a regular basis. Told he sucked and lots of other horrid things by managers and co workers.
26 Replies - Latest reply on 08/27/2010Add reply
He was afraid to go back after I complained about him needing his check. DON'T WORK HERE! Boycott this horrid place!
My wife and I stopped by the Applebee in Concord NH and were well taken care of by Jo, A young woman who not only replaced an over-seasoned appetizer but was attentive and polite w/out being intrusive. We were tired and cranky and she treated us like gold 2 Replies - Latest reply on 08/09/2010Add reply
Yankee's vs Soccer
WHITE PLAINS, NEW YORK -- On Sunday, July 11, my friend and I decided to eat at Applebee's. One of the reasons that I like Applebee's is that you can request to watch sports and other programs and have a sound machine to listen. ... read full review25 Replies - Latest reply on 07/14/2010
Bar service during the day on weekdays sucks. On weekends it's great. 24 Replies - Latest reply on 07/13/2010Add reply