My dining experience sucked
OVERLAND PARK, KANSAS -- Back in 1983/84 there was this new restaurant chain called Applebeeâs that opened a store at College Blvd. and Metcalf Avenueâ¦ this was their second store openingâ¦ For numerous years, I dined there so often, I could have had my name emblazoned on the back of one of their chairsâ¦ The food, the service, the experience was always awesomeâ¦ In 1987, I moved from the KC metro area to OKC, but returned often to this same Applebeeâs for the experience until about 1997â¦
Recently after a 15-year absence from being in the KC metro area, I returned for a nieces wedding in Leeâs Summitâ¦ On Friday 24 February 2012, I forged my way North from East Central Oklahoma towards Overland Parkâ¦ Upon my arrival after a good 5-hour drive, my first stop was at the same ole Applebeeâs before checking into my hotel roomâ¦.
Walking into what I thought would be the same ole welcoming Applebeeâs; I attained a lesson in not what to do with a successful businessâ¦ First thing, I realize that Applebeeâs is a franchised operationâ¦ Many stores have retained the old oak finish, the circular bar, greeters at the front door, and lighted atmosphere without blaring crude musicâ¦ an environment welcomed by most peopleâ¦ At this restaurant, no greeters, find a chair or a table on your ownâ¦ the new seating was a cold hard steel chairs, not the good ole oak chairs and oak tablesâ¦ Lighting was horrible, blaring music, and the wait staff, took forever to greet me and inquire as to what I would desire to eat or drinkâ¦ It was a good fifteen minutes before I was ever acknowledgedâ¦ I ordered one of their lunch specials, a half a sandwich and a French onion soup, with a cup of decafâ¦ The coffee took a good 12 minutes before it reached my table. The sandwich and soup arrived at my table in a full twenty minutesâ¦ time now, 1.50pm and the place was not in a lunch rush eitherâ¦ The food and soup all look somewhat appetizing. I sipped the coffee, it was cold, I gaggedâ¦ Next, the sandwich and soup, both tasted as if they just came out of the freezerâ¦ The lettuce on the sandwich tasted as if it had come out of the dead pile. The beef in the sandwich was so salty, it would have melted the ice on the sidewalkâ¦ The soup was so nasty it would have killed a fly attempting a backstrokeâ¦
The waiter never returned to see if I was a happy camper with my food or serviceâ¦ The total bill came to about $11.00 and mixed changeâ¦
In Summary: No meet and greet, lousy food, lousy service, overpricedâ¦ What else do you want to knowâ¦? Your Overland Park franchise, it sucksâ¦