Arctic Cat

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Complaint for Crosstec Carbon Helmet
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MICHIGAN -- I recently purchased a brand new Arctic Cat Crosstec Carbon helmet from a dealer. For such a large price tag, I expected much higher quality!
First, lets start by telling you about the change over between regular shield and electric. The changeover itself isn't bad, but to change over the visor is where I had some problems. There are 4-tiny screws that hold the visor on, extremely easy to strip out the 2 plastic threads that hold on the visor, even using the lightest touch...My opinion...Bad engineering design!
Next, regardless of the shield used, the helmet doesn't seem to seal well between the bottom of the shield and lower portion of the helmet.
During mid to high speeds the amount of blistering cold air and snow coming in is just to much to handle, and NO the vents were not open, just...once again bad design.
For a $300.00 helmet the expectations should be much higher!
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User Replies:
Anonymous on 01/23/2007:
Not knowing how long you've had the helmet, my first inclination would be to tell you to return it. Secondly, see if you can get an 800 number and report your dissatisfaction on this product. Inquire about a recall and/or ask if they have a repair/replacement program instituted yet.
Anonymous on 01/23/2007:
Here is somewhere you could start and thanks for the information on the product.
Contact Information
Arctic Cat Inc.
601 Brooks Avenue South
Thief River Falls, MN 56701
Phone: 218-681-8558
Fax: 218-681-3162
Home page:
Anonymous on 01/24/2007:
Carbon fiber helmets are the higher end helmets. At $300 you are on the lower end as it is possible to spend $1200 on this type of helmet. Personally I prefer Shoei helmets over all others, for me the fit and quality is worth it. Like others have said, you should contact Artic Cat about this. Good Luck
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