Ariston

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Ariston Rubbish
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I made the biggest and most expensive mistake of my life the day I bought an Ariston Front Loader 7.5 KG AVXL129 Washing Machine. The sales guy at Harvey Norman Caringbah, told my husband and I it was the best machine on the market, was water efficient and would last us many years. Well none of these statements were true, we bought the machine in 25/07/2006 and now 18/11/2009 have been told that it is not worth repairing as it has now blown the electronic programme board, not to mention it constantly leaks, a spring at the front constantly pops off and the front of the machine had rust bubbles under the paint at the top and bottom of the front of the machine. The repair guy quote to fix the heap of junk and said it would be at least $500 to replace the board and then there was more cost for the constant leak. Of course all of these things began to go wrong after the 2 year warranty. I thought I was doing the right thing for the environment by buying a front loader, but the amount of water wasted through constant leaking would not make this the case. As for the adding to land fill, I will have to say sorry to the environment as I am now throwing out the machine that would probably should have been sold to me as a boat anchor. Now when it comes to washing abilities, well that is another story, the machine didn't always spin things properly, woollen clothes came out with little black things on them and would need to be rewashed, whites are now a lovely shade of grey and the black clothes have white powder marks on them even though I use a liquid washing machine detergent.

So for those of you out there who have a nice HARVEY NORMAN salesmen tell you that Ariston is value for money and a good item to add to your household, maybe think twice. If you wish to part with your money in just over 3 years for another machine then listen to him, otherwise, give Ariston a big miss or you will be like me, I am now $1200 less in pocket and anxiously waiting the arrival of another machine. Fingers crossed I made the right choice. By the way does anyone out there need a nice boat anchor, free of charge.
     
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jktshff1 on 2009-11-20:
That's the problem with purchasing an "environmentally proper" item. They are loaded down with expensive circuit boards which tend to go out.
Cut down on the bells and whistles and get a basic machine.
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Ariston washing machines
Posted by on
AUSTRALIA -- I am not a happy Ariston customer. I don't think the quality is what the Harvey Norman salesman said it is. I would not buy yhis brand again and I am wondering if Harvey Norman own Arisit and that is why the salesman pushed this brand? Let me know if anyone out there has had a bad experience with Ariston washing machines.

regards,
Maureen
     
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Sparticus on 2005-11-20:
Sorry I have not owned one before. But I think my sister has one. I'll see if she had any problems in the past.
zlata on 2006-03-05:
Another Ariston unhappy customer!
I bought Ariston front loader washing machine in December 2004. Around November 2005, I had to call service as the rubber seal around the door was falling apart (less than a year old machine). Now, the same 1 year and three months old machine wouldn't rinse and spin. So I am waiting for another service call.... I wouldn't buy another Ariston appliance ever again. If it's having such problems into its second year, how is it supposed to last ten years! No way I would have it repaired if it were not under warranty. My guess is as soon as the warranty expires I'll have to look for another waching machine... We all seem to be playing lottery doing shopping every day. Yet if you buy faulty shoes or clothes, you can return them to the store, but if you spend thousands of dollars for electric appliances, you have almost no rights. Sure, they'll repair it for you while it is under warranty, after that you are better off buying another risky product. I have tried having my old washing machine repaired (7 year old Bendix)- it cost me around $500 in several repeated visits and it wasn't fixed! Now I wouldn't even try having anything fixed as its not worth it.
Cheza on 2007-08-14:
Yet another unhappy Ariston customer. My washing machine has had its drum fall off twice and now has a broken pulley all in 2 years. Ariston said they would replace it but now won't. Harvey Normans have been fantastic.Ariston have the POOREST customer service ever. Their staff are highly unprofessional.I have had one put the phone down and continue to talk about another customers confidential problems, I have also had one Ariston worker abuse me as I was about to go in for chemotherapy..yes that's right I have Cancer, and they know it and still they insist on putting a person through using a faulty lemon of a front loader which won't wash clothes or work properly.

DON'T BUY ARISTON APPLIANCES THEY ARE UTTER CRAP
Cheza on 2007-08-14:
DON'T BUY ARISTON.....THEY BREAK DOWN AND HAVE VERY POOR CUSTOMER SERVICE
hesham on 2008-04-09:
I bought Ariston washing machine on March 2007 and from this time it stopped working four times and every time I call the customer service they send me an unqualified technician who clams that it has been fixed but actually it apears to be still not functioning well, this washing machine has spoiled some of my best clothes, it has burned 2 plugs at my house and it is not working right now, so I regret for buying Ariston, I'll never buy it again, and I advice everyone to think million times before buying Ariston.
gadgitz on 2009-01-13:
thanks for the warning. I was considering purchasing an Ariston from a "closeouts store". Now I see how/why they got hold of them to sell.
It likely no applkiance dealer would want to carry them with this type of repu8tation.
nomismikah on 2009-02-10:
http://dontbuyariston.blogspot.com/
willow on 2012-10-03:
I bought an Ariston 7kg front loader in Dec 2011, by Feb 2012 it was not working. after much heated talk with Harvey Norman I got a new replacement machine. Now 6 mths later my new Ariston washing machine is in need of parts which I have now been waiting 3 week for. These machines are lemons, don't waste your money
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