SAVANNAH, GEORGIA -- Hello,
I moved to Savannah GA in Aug 06, In that time Did some minor updates like windows and paint to the house. In March of 2007 I decided it was time to redo the roof for update purposes. We went with a company called ASAP Roofing in Savannah GA. They removed my old roof and replaced it with a beautiful new one in just one day. We paid $5,000 for this roof. March, April and May go by and it begins to leak. First, it leaked in my master bathroom where my skylight is located, then moved on to my main bathroom where the light is located. After calling them almost every day for 3 months, being avoided and told false promises they finally came out in Sep 2007. Two men came an older gentleman and younger fellow came and looked like tared up the spots on the roof. Today Oct 26, 2007 I woke up to my roof in my bedroom filled with yellow spots on my ceilings. I have already called them once again this morning three times.
Come to see, they have no physical mailing address, nor do they have a website that they have advertised in the yellow pages. I am at wits end with this company and do not know what to do. I will never recommend this company. I have had 2 people in my neighborhood ask me about the company due to the job looks great from the outside. I would not recommend I repeat! This has been one of the worst experiences of my life.
The customer service is horrible when you have a complaint. I am guessing the installation is all wrong!