JACKSONVILLE, FLORIDA -- I recently received my bedroom furniture and new mattress set from Ashley Furniture HomeStore at the Town Center, and love it! I am getting the best sleep that I have ever gotten, and I got a great deal on my purchase. Only complaint that I have is that I wish I knew about Ashley sooner, because my old furniture from Orange Park Furniture fell apart in less than a year and I couldn't get it fixed. Really like Ashley and going back during tax season for a new sectional and recliner.2 Replies - Latest reply on 11/14/2010Add reply
JACKSONVILLE, FLORIDA -- I can only echo the sentiments of other customers and will never return to Ashley Furniture...their sale discounts and coupons are only a gimmick to get you in the store and are so limited that they are unusable. Their delivery no-service(that you are charged for)is dependent on repeated calls from the customer to schedule and confirm. In the store you are told the manufacturer is making a set amount of limited quantities for sale, but when you try to cancel your order, you are told that item was made specifically for you and cannot be canceled. Story changes to suit their needs. Their business practices do nothing to foster brand loyalty.1 Replies - Latest reply on 05/29/2010Add reply
Worthless Customer Service
JACKSONVILLE, FL -- My boyfriend and I looked around MANY furniture stores looking for a sectional. We went into Ashley Furniture in Jacksonville, FL the week after Thanksgiving. We found a leather sectional that we liked, ... read full review1 Replies - Latest reply on 10/28/2010
Help Stop The Ripoff
JACKSONVILLE, FLORIDA -- My husband and I went into store and picked out sofa and two recliners. was told we would get military discount and free TV with purchase. Next am I returned to finish purchase. was told then we could ... read full review16 Replies - Latest reply on 01/07/2010
JACKSONVILLE, FLORIDA -- My daughter has had this set since she was 3 years old, and now she is 8 1/2. We have the sleigh bed, nightstand, chest of drawers, and blanket chest (which we use for toys). I am starting to see some signs of wear on the edges of her nightstand, but for the most part, the furniture still looks very nice, and my daughter is one who is hard on things! Also, no problems with drawers falling apart, etc. To the people who complain, I would say, "You get what you pay for!" If you want super-high quality furniture, buy it! But for the cost, I think this furniture is a good value for the money for a little kid. We did not buy our set through Ashley's showcase store, but through a discount furniture supplier who got deliveries from Ashley.
1 Replies - Latest reply on 03/24/2009Add reply
It was cheaper doing it this way, but I still don't think their in-store prices are too bad . . . I plan on getting at least 3 more years out of this furniture!
Ashley quality... You've gotta read
JACKSONVILLE, FLORIDA -- Okay, I had about 6K worth of Ashley furniture picked out and was going today to purchase it. Then last night, I stumbled upon this site. Let me tell you..people's reviews do make a difference. We ... read full review6 Replies - Latest reply on 01/14/2008