At Home Corporation - Page 2

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3.0 out of 5, based on 2 ratings and
12 reviews & complaints.

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Reliable service
Posted on
I just wanted to write and commend you on your work over the last year. It was about one year ago I first used your At Home internet service. I hated it. It was very unreliable and slow. Recently I signed up again, thinking I would give you another shot. I am pleased to say that my experiences have been nothing but positive for my first 2 months! The service has worked wonderfully. Keep up the good work!

     
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Unreliable cable internet service
Posted by on
SCHAUMBURG, ILLINOIS -- I had been using ATTs cable internet service for a few months now... Id say it works good about 60% of the time. The other 40% you have no idea what is going on, and you connection is either not working or slower than a 14.4 modem. And just try calling customer service... you had better hope you have about 2 hours of free time to throw away.
     
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Anonymous on //:
I have had the same problems. Usually when it works it works pretty good, but when it doesn’t work it doesn’t work at all. I keep a daily log of the times it doesn’t work and send it to them about a week before the bill is due. If I have a lot of problems in a month they will usually knock some money off the bill.
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