LOS ANGELES, CALIFORNIA -- We took the test trial of the software just to see if it would work. This is supposed to be a program that will send out mass emails to our huge customer list. Well it works Great! It is fast and easy to use and we completed the mailing in mere minutes rather than hours with our old mailing software. We highly recommend this product to anyone planning a mass emailing. It ran with no problems and the job is done. When we purchased this program we found the answer to our prayers. A mailing program that actually works. We are Happy with it.
PORT ORANGE, FLORIDA -- I was looking for a email verify software and I came across AtomPark Software online. AtomPark carries a strong list of some very useful email tools to help automate your business. I am very impressed with their attention to detail and customer support.
In my experience in dealing with software developers in the past, sometimes companies are here one day and gone tomorrow, leaving you a broken software that no longer works because they don't keep up with updates. This is not the case with AtomPark, they are a top notch company that provides updates to their software and great support. I would highly recommend this company to anyone looking to do email marketing the right way and with so many advantages by using their products!
Recently, I used Atomic Email Hunter - https://www.atompark.com/web-email-extractor/ and I enjoyed it. I like it because it extracts emails so fast and has the ability to add a list of sites or keywords to search for (It saves me so much time). And in the end it makes a great report in excel sheet, which is easy to use.
ALEXANDRIA, VIRGINIA -- In the middle of the day (European time) I encountered a licensing issue. I contacted AtomPark Software Technical Support. I expected that it would take 2-3 days to receive an answer. This is not unusual for other Software suppliers. To my surprise I received an answer within 2 hours. The Agent was very understanding, patient(!) and helpful. With a few emails (all within a few hours) my issue was resolved. Really good service!
I have checked many websites while searching for best product for email marketing. I was very happy when I've found Atomic Email Studio, as this program has everything I need at once! Everything is easy and after the purchase, I've got the key in 20 minutes!! The technical support guys are always online and assisted me in registering and learning the software. I was very happy when I checked the programs work and got the emails quickly! Thank you guys for your product and your support!
SINGAPORE -- I have purchased my 4th software add-on license from AtomPark for their email marketing software and I have never regretted it. The software is feature rich, but most importantly, their support chatlines have been great. I am a newbie in using this marketing software and I found their chat support person's very friendly, professional and aim to render top service. Sometimes, you spend good money on purchasing a software, but usually there is no after sales service. Kudos, and I will recommend them to anyone keen in this software.
ALEXANDRIA, VIRGINIA -- Evaluated the software for more than a month while comparing it to other programs of this kind. Hunter came up as a fastest one and most accurate one. Lots of plug-ins and settings to specify your search are available with the software. Loved Craigslist plug-in which pulls lots of really targeted email addresses in no time. Thank you guys, keep it up this way!
I have been searching for multi-functional product that will satisfy all my needs. I've just started the business and I have a lot of things to do. I am greatly impressed with Email Studio that includes 9 programs and everything for email marketing. The software is very easy to use even for me (I am not a technical person) and it helps me a lot with my business, I can easily find potential clients, verify email addresses and send them my offer. :) This is the best software I've ever used and I highly recommend it!
INDIA -- We spent 250$ to this company to purchase various software, their software only valid for 1 year, after that you cannot properly use the software always getting error. Customer support is the one of the worst. They always ask you for the money. Such a cheating company! People please beware of it. There is a lot of professional companies out there, don't lose money with these scammers.
The license agreement, which claims, that the user is allowed to use the software with 1 PC simultaniousl,y was violated by installing and activating the software with 2 PCs.
I purchased a piece of software from AtomPark Software called E-mail Sender. It says on their website that if you are not satisfied, they would refund the purchase (see details below). I installed the software and could not get it to work. It is supposed to be able to send thousands of e-mails in a very short period of time (used for e-mail marketing campaigns). I started with a few minor tests. One of the tests with only 3 e-mail addresses, it took 20 minutes to send and it only succeeded in sending it to one address.
I read the report that it generates and started to debug. I used the Help, I visited their website for additional information, and I even opened support tickets with them but to no avail. The help information is very general and of no help at all. I tried it again after tweaking the settings and it was even worse, no success at all after 25 minutes (using only 3 e-mail addresses). After trying several times to tweak the software, I just gave up. I put in a request for a refund the day after I bought it. I have been fighting with them since December 4, 2006. I keep requesting a refund through all kinds of channels and they flatly refuse.
Q. Can I get a full refund if your product seemed to be worthless to me? A. YES. A written refund request with the most minute reasons for it must be submitted within 30 days of making the payment. Use the Refund form available in your MA account. Refunds will not be approved if they are received more than 30 days after receipt of payment.
Please appreciate our position, as some of our products can be used for a one-time shot and as you are given an opportunity to evaluate any our software before purchasing for free, we reserve the right to examine every refund request in the most careful way and such examination can take time. Note that your refund may take several weeks to process as it is dependent on your method of payment, on your financial institution, etc.
I have over 30 e-mails that I have kept with regards to the problems that I have been having with trying to get a refund, as well as the official requests through their website and support tickets that I have opened, which amount to at least 10. I will never buy a product from this company ever again and I am telling whoever will listen not to buy from them either. Thank you.