AT&T Does Not Love You
NOVATO, CALIFORNIA -- Our phone went dead on Sunday, which is inconvenient since my husband is very ill & the phone is a necessity. Entered complaint via email & neighbor called AT&T repair. Called AT&T repair repeatedly on cell phone, finally got a live voice. I repeated that my husband is very ill. They put a "Priority" on my complaint & 2 days later a tech who was scheduled to arrive between 8&10 am, showed showed at 3 pm, spent an hour, couldn't repair it & needed to refer this to a "Specialist." As they explained it, the glitch is in the AT&T cable.
In other words it is AT&T's problem! Today is Wednesday, AT&T tells me they will have it repaired maybe in two days. AT&T is the phone company and their phone service & phone repair is horrendous. Remember, if AT&T loved us, they would take better care of us.
I am switching to Comcast.