Auto Loan Finders

1 reviews & complaints.

Extremely angry about poor customer service
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KENNESAW, GEORGIA -- I bought a 2006 Kia Sportage from Auto Loan Finders in Kennesaw Ga. I was contacted via phone to tell me I was pre qualified for a 100% financing. Then when I got there I found out I had to have $1495 for taxes and fees. They also told me the car was $11,000 but it ended up being over $12,000 and financed at 28% interest! I gave them $400 that day and had to agree to pay the other within a month. The car needed some minor work. I signed the papers and was told the car would be ready in a day or two. I have been back there several times and it has been almost two weeks. I still don't have the car. Not to mention I had a rental I had to return because I couldn't afFord to keep it any longer. They gave me a "loaner car". HA!! It was a 1995 Honda Passport that looked and ran terrible. It sounded like the whole back was going to fall off. I have had to put air in the tires 3 times because it has a leak in the tires. Also the tag is expired on it. They make it seem like it is my job to call them. When I do call they say "oh I was just checking on that, let me call you right back". But, they don't. They took off $400 of the"fees" and so they feel like they are doing me a favor! Why is it when you have bad credit people feel like they can talk to you and treat you any kind of way??? Whatever you do DO NOT BUY A CAR FROM AUTO LOAN FINDERS IN KENNESAW GEORGIA...The customer service SUCKS!!!
     
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User Replies:

NickL11354 on 2009-06-13:
You could have and should have walked out then and there. Why would anyone finance a car at a higher rate than most credit cards?? You could have taken a cash advance on a credit card for less than that car loan.
BokiBean on 2009-06-13:
Martha, go right to the local tattoo parlor and have "sucker" put on your forehead. I can't believe you let them do you this way.
madconsumer on 2009-06-14:
since this is a sub prime loan, and you have yet to receive the vehicle, force the lemon law on them if and when they give you the vehicle. if at all possible, see if you can cancel the loan, there has to be a clause in there somewhere for that.

unfortunately, you thought you were doing right, but got taken.
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