It took me many hours of phone calls, emails, being put on hold for 30 minutes each time to find out they never shipped the product I ordered. They kept claiming it was shipped, but they kept refusing to provide a tracking number. I wish I had done some due diligence before ordering from this company.
FLORIDA -- Purchased parts online and received one item that was factory damaged, not damaged in shipping. I have been hung up on several times, transferred and put on hold for eternity. After reading other reviews, I guess I should feel lucky I received my parts at all. Yeah I spoke to ** also, he told me his manager, **, would have to make a decision on how to handle the return. I think I will just dispute the charge if I do not hear back from them today. Beware, do not use this company.