ALTOONA, PENNSYLVANIA -- I bought a carbon fiber hood on June 7th 2010 from Autoupgraders.com. They are supposed to be an authorized dealer for Vfiber hoods. The guy seemed nice at first. I paid $565. After just one week their site said my hood was "awaiting pickup" & it says that to this day. After three weeks I started calling them to see why it still said awaiting pickup & I've called a ton of times & left voice messages & they never answer or return my calls. Once a guy answered & said he'd call me back in 15 minutes with my tracking number & he never called me back & didn't answer when I called 30 minutes later.
Their site says shipping should take 2-3 weeks. Under California law they're supposed to notify you if your shipment will take longer then a month. So I haven't been able to reach anybody since I bought my hood over a month ago. I thought at first just nobody was calling me back but I would receive my hood still. But then I looked on the BBB site about their company & they have 2 or 3 other shipping problems reported that Auto Upgraders never even responded to. That's when I left a message & an email giving them a week to respond to me before going to my bank & listing it as a fraud. I have my money back now but I thought I would leave a review so nobody else has to go through it too.