AVG has terrible customer service
When the newest version of AVG was released, 9.0, it was incompatible with my system. I sent a request for support and compiled with all requests for information and I downloaded their proprietary scanning software that sent information back to AVG. At this point, their email responses became rude, telling me that I was not "following instructions" and they would not help me. I have since found a new program and will never use AVG again. Obviously if you never need customer service, it probably doesn't matter what company you work with. I wouldn't work with this company again given their lack of customer service or civility.