AVG Antivirus

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AVG Fail!
Posted by on
Rating: 2/51
I'm not a pro at writing these reviews, but as a consumer I thought it necessary to let people know my personal problem with AVG in case it helps them make an informed decision about the product in question. I used to run AVG free version, and it was great, BUT it used to have a feature that allowed you to exit the program completely, so it was shut down, and not using CPU.

I upgraded to full protection, it was a good price, but now I can't shut it down completely, I can only temporarily disable it. This doesn't stop all CPU usage however. This feature is important to me as I record videos for Youtube, and with AVG running it slows down my frames per second and doesn't allow my game to run as fast as it could, as a result I have to run it at a lower resolution then I like, thus the quality of my videos isn't as good as it could be. I can't make HD videos in other words.

I called for support only to find out there is only 1 way to do this, uninstall the program. This is of course a major pain in the butt to do every day when I make my videos. I wish I had known this feature was going to be removed, as I wouldn't have wasted my time and money with AVG. As I have paid for the program, I would think there should be a way for the consumer to shut it down completely. Does this make sense to anyone else? I should have control over what programs run on MY computer. I will NOT be renewing my license with AVG and will search out alternate anti-virus software for future use.
     
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User Replies:

Kris10 on 2012-07-20:
can you 'end process' on it from the task manager processes tab? I should think that would shut it down.
MRM on 2012-07-20:
Go to "Run" and type in "msconfig" Then in the service tab and uncheck AVG
and re-start your PC and the program will not run in the background.

I, on the otherhand, don't use any anti-virus on my main computer(Windows 7) as its already secured with UAC.
On my second machine, I do use AVG since I'm downloading stuff from torrent sites.
DebtorBasher on 2012-07-20:
Mr. Mike to the rescue again! He knows what he's talking about when it comes to computers!
MRM on 2012-07-20:
Hey Hey DB! Its Fridayyyy!!!
DebtorBasher on 2012-07-20:
Hey Hey Mr. Mike....it's also a cool day with temps in the 60s!!!
FoDaddy19 on 2012-07-20:
what kind of hardware are you running? Just about any modern computer will run antivirus software without a big impact on performance. If your running a POS single core celeron with a dustball stuck in the heatsink then yeah just about any modern software will slow it down, but that's not the software's fault. it's a reasonable expectation that users know what their computers are capable of running.
trmn8r on 2012-07-20:
As suggested, you need to keep the program from starting when you boot. Then it won't consume any CPU respources.
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AVG antivirus will ruin your computer
Posted by on
After one year of service of AVG antivirus and my contract expired, I choose not to renew after numerous pop ups, recently I turned on my computer and received a full screen pop up from AVG telling me every file on my computer was infected with virus and my computer was frozen, my only option according to AVG was to purchase the products with my credit card if I wanted to have the virus removed.
I proceeded to take the computer to a professional to solve the problem the repairman stated "AVG does this all the time to force people into buying their antivirus" after he uninsulated the AVG there were no was no virus.
     
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old fart on 2010-07-07:
I have AVG FREE and never had a problem...
Anonymous on 2010-07-07:
Problem free with AVG free, here too.
MRM on 2010-07-07:
I don't use any anti-virus software on Windows 7.
old fart on 2010-07-07:
MRM... you do like living on the edge don't you....LOL
MRM on 2010-07-07:
In Windows 7, the built-in User Account Control (UAC) does a good job in stopping intruders.
Anonymous on 2010-07-07:
I don't use any anti-virus software on my Ubuntu systems.
fast327 on 2010-07-07:
I had computer issues with AVG also. I uninstalled it and downloaded Microsoft Security Essentials and the problems went away. MSE in the first scan found a trojan that AVG had either missed or ignored.
Anonymous on 2010-07-07:
AVG does make it especially difficult to uninstall its program. I used to use AVG until it started to be inconsistent in updating its virus files. When I contacted them about the problem, they sent me a convoluted, high-tech process that they expected me to go through. I ain't an IT person, and it was unreasonable to expect me to perform tasks that I would really only ask an IT person to handle. Plus, because of their broken English in their responses to me, I truly did not feel we were actually communicating; I wasn't certain they understood my concerns, nor was I certain I understood precisely what they wanted me to do.

As such, I turned off AVG and installed Norton, which I simply love,love, love.

It did take me quite a while to uninstall AVG. Its uninstall program did not work, and my PC's uninstall program did not work. I believe I had to use an application through my new Norton program to uninstall it. Ha!

AVG was fine in a pinch when I needed something quick. It proved to be unreliable in the long haul, and their customer service proved to be weak, if not dangerous. I am glad to be rid of them.
gush on 2010-07-07:
Microsoft Security Essentials is way better than avg. If your running a legit version of windows you should seriously give that a try. AVG is garbage. So many better alternatives.
madconsumer on 2010-07-07:
I have used avg for many years, never an issue.

wad the virus the 'anti virus pro' one? avg had a hard time contriolling that one. that virus acts like it is your virus software causing the issue.
Venice09 on 2010-07-07:
I ditched Norton a long time ago and started using AVG Free. It's been years now and I have no complaints.
Helpful on 2010-07-07:
I've used AVG without a problem, however I found the free addition lagging behind from other products available. I recommend Avira AntiVir Personal.
oltuna on 2010-10-18:
I've also been using AVG Free for many years. Just updated to AVG Free 2011. NO problems, NO popup solicitations. Just works GREAT!! (and free)
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AVG has terrible customer service
Posted by on
When the newest version of AVG was released, 9.0, it was incompatible with my system. I sent a request for support and compiled with all requests for information and I downloaded their proprietary scanning software that sent information back to AVG. At this point, their email responses became rude, telling me that I was not "following instructions" and they would not help me. I have since found a new program and will never use AVG again. Obviously if you never need customer service, it probably doesn't matter what company you work with. I wouldn't work with this company again given their lack of customer service or civility.
     
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Anonymous on 2009-11-17:
AVG is a free anti-virus. You get what you don't pay for.
PepperElf on 2009-11-17:
actually it's not free anymore.
they charge for it now.

I got mom on to it but she's not liking it to be honest. I'm not sure if it's the program or maybe it's more complex than she wanted.

she's thinking of going back to norton when this expires.

personally that's what I use on my xp desktop but... that's cos they issued me a corporate license edition at work so... it never needs to have the license renewed. yep free norton forever. (firewall and antivirus)
Anonymous on 2009-11-17:
"actually it's not free anymore.
they charge for it now."

I've put off getting the upgrade because I'm a procrastinator. Ugh! Really? It's not free anymore? Poop. Going to have to find another free one. I really liked AVG.
Anonymous on 2009-11-17:
AVG is still free:

http://free.avg.com/us-en/download-avg-anti-virus-free-edition

Anonymous on 2009-11-17:
*whew*
Oh good.
old fart on 2009-11-17:
AVG 9 is still free and works just fine...
Anonymous on 2009-11-17:
I was going to say...I knew it was free a couple months ago...

But as fast as people create virus infections none of them are worth a crap.
old fart on 2009-11-17:
If you want to avoid virus infections use something beside the darn Microsoft programs.... Firefox works great and because most virus's are written with Microsoft in mind, far fewer bugs hit Firefox!
Anonymous on 2009-11-17:
OF, maybe that's why I get so very few....I use firefox.
madconsumer on 2009-11-17:
I use avg 9.0 internet security suite and firewall. the one time years ago I required assitance, it was offered fast, friendly and complete. I use the pay for version with a yearly license.
PepperElf on 2009-11-17:
free, but isn't that the trial version?
Anonymous on 2009-11-17:
No, it's a free version.
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