LACEY, WASHINGTON -- We noticed the sign for AYCH Electronics one day, while leaving my doctor's office. We stopped in to meet the people and get a feel for the operation. We were greeted and spent some time with the owner of the company, and asked about working with us in the event that we needed work done on our PCs. We came away with a good feeling and liked all the staff members we met. My wife's PC went on the fritz recently, and we took it in to AYCH. They cleaned the PC of all the Arizona dust and ran a diagnostic on it. They did not charge us, as there was nothing found, and the problem appears to have been from the dust.
The night before last, her PC went down, and just kept rebooting, over and over. We took it in and the owner ended up calling Microsoft. He found that 250,000 other PC's have the same problem. Do not download Service Pack 3! Service Pack 2 is all you will ever need, and if you download SP3, it will mess up your PC. Again, we were not charged. I was loaned a roll-up keyboard, and I like it.
We gave them a PC that had been built for me, and we found that we were gypped by the original company. They put what amounts to a laptop in a desktop case and charged us $700 for it. AYCH stated that it should not have cost more than $300. AYCH is the only company now that will handle our PC's and hopefully I can get a good unit built up for me.