Bank of the West & unfair fees
PALO ALTO, CALIFORNIA -- I canceled my Netflix account, but was charged anyway. This caused a Bank of the West overdraft fee. Netflix corrected the charge by refunding the money to my bank account. However, Bank of the West, ... read full review3 Replies - Latest reply on 10/29/2009
CALIFORNIA -- My husband and I have a boat financed in both of our names with Bank of the West. When my husband passed away my attorney sent a letter to Bank of the West without my knowledge, telling them he would ... read full review3 Replies - Latest reply on 07/05/2012
COVINA, CALIFORNIA -- A Bank of the West manager instructed one of her employees to approach a friend who was a banker at another bank to steal my personal and banking information. This was done in retaliation due to a family ... read full review9 Replies - Latest reply on 12/24/2006
I just received a letter from Bank of the West. It states that due to no activity on my account, that Bank of the West will be remit my funds to the state.
2 Replies - Latest reply on 10/07/2010Add reply
I ask what non activity? My accounts show deposits, withdraws, checks and ATM usage.
The account has always had problems. I tried to cash a check for some cash at the bank and I was told I had no account. Yet they found it after about 45 minutes of looking.
The bank canceled my ATM card. However it was re issued after I called and complained.
The bank has bookkeeping problems. I am jumping through hoops and crawling mazes just to keep the account open. Every time I turn around the bank seems to have another problem with my account. Though I show activity the bank says the account is abandoned.
I have never had any problems like this with other banks. They seem to be able to take deposits, but unable to find your account when you need to access your funds.
This is more of a yellow alert to all who have a Bank of the West account.
Than a complaint. I am getting out now while I can.
Today I went to BOW branch in Glendale, CA on Glendale Ave. to open a free checking account, to my surprise they refuse to open a checking account for me unless I would also open a saving account as well.
I walk out of the branch knowing that not only BOW lost a potential customer but I will not recommend BOW to any one!