Arbitrary Interest Rate
NORTH CAROLINA -- After 8 years as a Bank One Platnum Visa customer, the company decided one day to increase my interest rate from 12.99% to 19.99%. The reason given was that I had "too much outstanding unsecured debt". ... read full review3 Replies - Latest reply on 08/05/2004
Run the other way!
ILLINOIS -- If you come in contact with this bank at any time for any reason, RUN THE OTHER WAY. Their "free checking" is anything but that. They charge you fees for every little thing, from balance inquiries to ... read full review2 Replies - Latest reply on 10/15/2004
Bank One lived down to their expectations. After having a Citibank credit card for years, Bank One bought the rights to the Sony card, and cardholders could NOT back out to stay with Citibank. Is this legal? We were forced to switch to Bank One, which sent me a notice that they were going to double my interest rate, almost, from 11.5% to 19.99!!! Fortunately, I caught the disclosure and wrote to them that I reject the terms, so I can pay off and close my account.
How is what they are doing legal!?!? I did a search for class action lawsuits, and came up blank. Anyone have any ideas?
I have an address, should I write to them? 9 Replies - Latest reply on 06/22/2009Add reply
ILLINOIS -- I lived in Champaign, Illinois for 15 years. People in that city consistently complained about service. I think that just adds to the other complaints I've read. Did they ever have any scruples?
2 Replies - Latest reply on 08/14/2008Add reply
Chase just raised my minimum payment from $500/month to $800 month. I just started getting electronic statements and was shocked to see that my interest rate had been raised to 23.9 from 5.99% This in the face of the fact that I had contacted them by phone some time ago and had been assured that my interest rate had NOT been raised.
Honestly, I don't think little people like me have any chance from the robber barons at Chase and Bank One.
For your information, their sister bank (father bank?) Chase Manhattan has no working email address. It is supposedly email@example.com but apparently they really don't want anyone to contact them. My email to that address had an error in the address bar. Enough said, I think.
STAY AWAY from this credit card company, if you give them account info they will use it to pay your bill when ever they feel like it....
Also when you call them on there misdealings they charge you extra fees as a way to recover the money you cost them by complaining to customer service.....
Trust me they really really S@#K big time!!!!!!!!!!
NYC, NEW YORK -- Bank One which has sold their credit card services to Chase has been raising their rates consistently with NO reason except to garner $ from individuals who have paid and paid over the years. Chase now continues this legalized theft from consumers. Where in hell is our congressmen. The banks have been getting away with murder and using the money we cough up to our federal government. America wake up oil companies, banks , health care it is out of control and our elected officials do NOTHING. Banks are as guilty of theft just as someone picking your pocket. Its time to act and insure a governing body that would protect the consumer. We indeed need change from the top down.
2 Replies - Latest reply on 02/10/2008Add reply
The very backbone of this country is being attacked by spineless , gutless politicians and corporate executives.
I received a call from Bank One offering to sell some type of insurance. I declined but the caller persisted but I kept saying no.
When I got my bill, I was being charged for it. I called and they said they would credit the account. The next month I got another bill, with another charge, and a late fee for not paying the previous month. This went on for 4 months. Each month late fees stacking up, and each month calling to cancel this unwanted insurance. Finally it stopped after much confusion by their employees, and I closed my account, never to do business with Bank One again!
I had two Bank One Accounts, a Southwest Airlines Visa and a Holiday Inn Priority Club Visa. Credit limits of $14,000 and $10,000 respectively.
1 Replies - Latest reply on 05/21/2004Add reply
I have kept both these accounts paid on time, paid more than the required minimum for the entire 3+ years I have had the accounts.
So imagine my surprise when a month ago I recieved my bill for the Holiday Inn card and they had more than doubled the interest rate from 13% to 29.9%!!! Their explanation was that my credit score was the reason. And they claim to have sent an advance notice which I never saw.
Fast forward 30 days and guess what? They wanted to pull the same number on the Southwest card.
Slight miscalculation, the fact that I have extensive assets in the stock market. Liquidated an insignificant percentage and paid the fools off.
So beware of the promotional sales pitches.
Their scheme is to suck you in deep to a point they think you will be unable to resist and then stab the interest rate knife in your back and twist it.
Not everyone will be as fortunate as I to have the resources to pay them off.
Don't be a sucker....
They are financial terrorists.....
This credit card company unfairly increased my interest rate from 11.99% to 24.99% with the only explanation being I have TOO much credit. When trying to discuss this with "customer service" I was basically told "I should have done something sooner when my interest rate was still good" - WHAT? The rep was no help -and- quite rude. I'm done with them. 6 Replies - Latest reply on 05/14/2004Add reply